Jenny R Lee

* *** Linda Lou Dr *

SAN ANTONIO, TX 78223

* 210-***-****

* ad1ys6@r.postjobfree.com

Career Objectives

I am seeking employment where I can use my work experience and skills

Summary of Qualifications

I have experienced in customer service, answering telephone inquiries, problem resolution, filing documents, cashier, stocking, PC office application, working on a team and independently

I'm a Certified Notary Public for the state of Texas

Education

South University

Sept 2021- present

Associates Degree in Paralegal

Alison Course

Fundamentals of Accounting certification

Northwest Vista, San Antonio, Texas 1 year college, technical or vocational school

Major:Business

Southern Careers Institute, San Antonio, Texas 1 year college, technical or vocational school

Apr 2014 - Nov 2014

Major:Pharmacy Tech Minor:` GPA:3.0

University of Phoenix, San Antonio, Texas 1 year college, technical or vocational school

Apr 2007 - Apr 2010

Career Point Institute, San Antonio, Texas 1 year college, technical or vocational school

Aug 1995 - May 1996

Major:Accounting Clerk

Southwest, San Antonio, Texas High School Diploma/GED

Aug 1992 - May 1994

Occupational License or Certification

Certified Nurse Assistant Certification

Academy of Nurses Assistant, Texas

Work History

Andx

CSR

Nov 28, 2022- Feb 2023

Work from home making and taking calls about insurance quotes

Aston Carter

CSR

Feb 14, 2022- Sept 2022

Work from home calling patients to collect medical equipment

Primavera Home Health

Provider

Sept 1, 2021-Oct 2021

Take care off client clean, cook and remind to take meds.

Taskus, Work from home, San Antonio, Tx

CSR

April 30, 2020-Aug 13, 2021

Escalated Merchant Support for DoorDash. Take calls from Merchants assist in fixing issues they are having such as missing payments or website not working properly.

Uresti Senior Care

Home Health Provider

Nov 2019-Sept 1, 2021

Take care of client. Clean, cook, and remind to take meds.

MMC, San Antonio, Texas CSR

April 1-Oct 4, 2019

Take calls about TxTag and take payments for the toll road over the phone.

Qualfon, San Antonio, Texas CSR

Oct 8, 2018- Jan 17, 2019

Take calls about insurance. Answer questions about their coverage and take payments

Girling, San Antonio, Texas Provider

Jan 2018- April 2018

Take care of patient in home. Clean up her area and cook for her.

Alorica, San Antonio, Texas CSR

Aug 21, 2017-Sept 25, 2017

Taking call about auto loans. Direct them to the correct person for their questions if I couldn’t answer it.

McDonalds, San Antonio, Texas Crew/Cashier

Feb 25, 2017 - Apr 01, 2017

Take orders, run food, get drinks, and clean lobby

QVC, San Antonio, Texas Order Service Rep

Jul 05, 2016 - Aug 30, 2016

Take orders and payments over the phone

QVC, San Antonio, Texas Order Servic Rep

Sep 01, 2013 - Oct 31, 2013

I answered the phones to interact with customers, who wanted to order items, processed payments for items ordered

Labor Ready, San Antonio, Texas GM Stocker

Nov 10, 2012 - Dec 31, 2012

I worked at Walmart re-stocking shelves and working on the loading dock and various cleaning duties.

EZ Mart, SAN ANTONIO, Texas Clerk/CSR

Apr 18, 2012 - Oct 01, 2012

I worked as a cashier, I answered phone, I cleaned and re-stocked the store shelves.

Jims, SAN ANTONIO, Texas Cashier/hostess/server

Dec 05, 2011 - Apr 17, 2012

I has cashier and hosting duties, cleaned duties and I served the customer's foods.

Allen Tharp, LACKLAND AFB, Texas Food Server

Feb 16, 2011 - May 25, 2011

I served the customer food, cleaned the kitchen and dinning room

Air Force Village, San Antonio, Texas CNA

Sep 20, 2008 - Mar 27, 2009

I was a certified Nurse Assistant. I took care of the residents, I change their closed, I feed them, make sure of their safety

West Telemarketing, San Antonio, Texas CSR

Jul 11, 2007 - Nov 15, 2007

assist Clients and Customers, via telephone, e-mail with orders, inquiries, requests, problem resolution, and comments/feedback regarding our products

Walmart, San Antonio, Texas Cashier

Nov 23, 2004 - Dec 23, 2005

Cashier, clean, answer phones, stock, softlines

Smith Security, San Antonio, Texas Dispatcher/Security Guard

Jul 06, 2003 - Dec 31, 2003

Dispatching duties such as answering a multi-line phone and cb radio. I had over 100 guards calling in every hour on the hour. I typed out what happened during the day

and where the guards where. I printed, copied, faxed, and filed. I called the police or ambulance when needed. As a guard I patrolled the area.

Valley Hi Baptist Academy, San Antonio, Texas Teacher

Apr 18, 2002 - Apr 01, 2003

I interacted with children in the classroom, I ensured the safety of the children I also answered the phones as needed

H and R Block, San Antonio, Texas Tax Preparer

Jan 01, 2001 - Apr 15, 2002

I did tax returns, took payments with the computer, answered phones, filed, and printed out checks.

Castle Hills Learning Center/Childtime, San Antonio, Texas Teacher

Jun 01, 1994 - Aug 01, 2001

I took care of the children, I answered the phone calls, I greeted parents, I also took payment from clients at the daycare. I also did various cleaning duties.

Computer Skills

Typing Speed 40 Words Per Minute

* Apple or Macintosh Computers

* Database Software (Oracle, Access, etc)

* EMail Software (Outlook, Thunderbird, etc)

* Internet Browser (Internet Explorer, Firefox, etc)

* Peripheral Devices (Scanners, Printers, etc)

* Personal Computers

* Presentation Software (PowerPoint, Flash, etc)

* Spreadsheet Software (Calc, Excel, etc)

* Word Processing Software (Word, WordPerfect, etc)

Additional Computer Skills I have brief knowledge of Peachtree and Quickbooks. I've used Microsoft office, Virus protection, Microsoft outlook, Internet Explorer, Firefox, and Netscape. I also have brief knowledge of Macintosh computers.

Additional Skills

Reception work; ten key; adding machines;money handling machines; general clerical work; filing work; customer clerical work; Had CNA; Home Health Aid

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