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Senior Director Business Systems

Location:
Mississauga, ON, Canada
Posted:
December 14, 2023

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PROFILE

Seeking a challenging position leveraging my extensive experience and expertise in driving operational efficiency, implementing innovative technologies, and leading cross-functional teams. Committed to delivering strategic solutions that optimize business processes, enhance productivity, and contribute to the overall growth and success of the organization.

PROFESSIONAL PROFILE

Accomplished track record of business transformation, ERP implementation, process reengineering, analysis, and design development/customization of enterprise solutions, including providing technical and functional support.

Extensive experience in managing projects including budget, timeline, and internal and external teams and system integrators/vendors.

Experienced in business processes, solution architecture, analysis, design, implementation, integration, and testing.

Extensive experience in vendor selection, negotiation and managing relationships.

Adept in team management skills of tasking, delegation, monitoring, mentoring, and managing the team’s and department’s SG&A budget and forecast.

Cohesive team player with strong analytical, problem-solving, communication and interpersonal skills.

Extensive experience in working with ERP, inhouse systems, CRM and integration tools

Strong acumen in managing IT infrastructure, systems and IT audit controls.

Managing project and internal team budget of 5 to 20 M

EMPLOYMENT HISTORY

Senior Director of Business Systems, Vecima Networks – Saskatoon, Canada, April 2023 to November 2023

My role was to manage and oversee business systems implementation and maintenance including

Oracle Fusion, Oracle EPM and in-house developed manufacturing systems. I was involved in monitoring internal operations, building strong intercompany relationships, maximizing operating performance, and achieving the organization’s financial goals.

·Served as a senior leader in the Oracle Fusion Cloud implementation

·Worked as a technical advisor on Oracle Integration Cloud with Oracle Fusion Cloud, Salesforce CRM and other in-house manufacturing applications

·Managed the IS team in different software integration rollouts

·Closely worked with the finance, supply chain, manufacturing, planning, and production business leads to streamlining business processes

·Responsible for administration, management, scoping, planning and execution of systems needed by departments

·Managed departmental forecast, SG&A budget of 5 to 20 M and monitor actuals

·Worked with VPs and executives including C-suites to showcase KPI reporting using BI reporting tools

·Functioned as an advisor to executives and senior leadership teams, and set goals and objectives for the team members to achieve operational results aligned with organizational KPIs

·Liaison between business and technology teams to introduce new processes and industry best practices

·Managed and tracked testing system fixes/patches and upgrades including writing test scripts, and executing test scripts to ensure no issues as a result of patches.

·Maintained knowledge of the current technology and software updates, new functionality or enhancements of the corporate systems to make future process improvements

·Identify and execute opportunities to increase revenue/decrease operating costs

·Managed vendors and system integrators' relationships.

Director Financial Systems, BGIS – Markham, Canada, October 2017 to April 2023

My role encompassed providing IT financial and corporate business solutions. I was responsible for managing the Oracle team comprising application support, solution consultants and development team. Work closely with business, finance teams and corporate VPs/C suites on business process improvements. Work with the solution design team to implement new solutions, process improvements and implement new processes or applications. Managed the IT team

in Oracle ERP, HR, Oracle Time & Labor, Cloud ERP and Time & Attendance (TimeClockPlus) software rollouts.

·Worked with C-Suites, VPs and Senior Directors on various IT systems, corporate process reengineering and improvement projects around Finance, HCM, Procure to Pay, Receivables and Project accounting.

·Managed project and SG&A budget of 5 to 10 M

·Closely worked with Procure to Pay VP leveraging new Oracle Cloud Procurement features to bring efficiency to the Invoice Automation process

·Reviewed finance process design to bring efficiencies and obtain maximum benefit from the application software

·Performed software selection starting from vendor selection, and software negotiation to implementation and rolling out of TimeClockPlus software

·Managed Oracle ERP (on-premise and Cloud) and Basware Application support team

·Managed Client Financial Reporting Business Intelligence project ($2+M) comprising data exchange between Oracle ERP and data analytics project

·Managed and led the Oracle Cloud Invoice automation rollouts (3+M) and managed the support protocols

·Managed people, performance and SG&A budget

·Managed vendor relationships – meeting the account managers and upper management regularly

·Involved with weekly IT management meetings for upcoming projects

·Provided hands-on support to finance in the absence of ERP production support team members

·Managed solution consultants, application support and development team

·Responsible for reviewing finance application user access for internal and external audits

·Supported internal audit in the year-end IT audits

Experienced Manager, PricewaterhouseCoopers – Toronto, Canada, August 2011 to October 2017

My role was to lead the Oracle ERP practice from the risks and controls, application subject-matter expert as an advisor and business processes. Work closely with audit partners, directors, and managers planning and executing year-end audits at various clients. Work closely with various ERP advisory and consulting leaders to provide business and technology solutions. Managed the risk and controls IT team at internal and external IT audits. Involved as Oracle ERP SME in the global Oracle team to provide business functional and technical knowledge and experience. Managed different clients such as utility, finance, beverage, energy, and real estate industries.

·Managed Oracle ERP and Cloud Fusion risks and controls team

·Led Oracle Fusion application security and governance implementation at retail and financial institutions

·Led and managed Oracle Applications pre- and post-implementation review projects

·Led and managed business process improvement engagements

·Managed external and internal IT audits for multiple Oracle clients across Canada

·Developed automated business process controls in Oracle Applications

·Delivered Oracle ERP technical expert in consulting engagements

·Key contributor in the global PricewaterhouseCoopers’s Oracle Cloud ERP segregation of duties assessment tool

·Worked as a functional and technical SME on Oracle ERP projects

·Involved in proposal writing, pre-sales and business developments

·Worked at energy, retail, financial institution, real estate, manufacturing and service clients.

IT Practice Lead, SOAProjects – Mississauga, Canada, October 2009 to August 2011

Started the Canadian practice as IT Practice leader to develop the IT advisory practice, engaged in business development, managed projects and teams, and recruited team members. Worked closely with the client’s senior management and teams to execute the projects. Extensively involved with business development, proposal writing, client presentations and relationships.

·Led and worked as senior business and database architecture to redesign the diamond inventory management system

·Managed projects, application and database architecture design, process analysis and design, functional documentation, and technical specification and reviewed codes developed by the offshore team.

·Worked closely with the business development team in Canada to bid on and win IT projects

·Worked closely with business and technology groups within the organization introducing new products and services

·Led, designed and developed a Time and Billing System to capture time spent on projects required for effective billing and client reporting

·Worked at a financial institution, luxury jewelry and service clients.

Senior Manager IT Advisory, SOAProjects – Mountain View, USA, November 2007 to October 2009

Joined to lead the Oracle advisory practice to develop the practice, engage projects, manage projects and teams and, recruit team members. Worked closely with internal management and executives to strategize business development, client management, budget and team management. Closely worked with clients’ senior management and teams to execute the projects. Extensively involved with business development, proposal writing, client presentations and relationships.

·Managed projects, database architecture design, process analysis and design, functional documentation, technical specification and reviewed codes developed by the offshore team.

·Worked closely with the business development team in Canada in bidding on IT projects

·Worked closely with business and technology groups within the organization introducing new products and services

·Led, designed and developed a Time and Billing System to capture time spent on projects required for effective billing and client reporting

·Led Oracle ERP configuration reviews

·Trained client company personnel on Oracle Release 12 financial applications’ capabilities and functionality

·Developed Oracle segregation of duties tool to analyze and evaluate SOD conflicts at the client’s Oracle ERP environment

·Involved in drafting proposals, responding to RFPs, pre-sales and business developments

·Worked at semiconductor, manufacturing, and service clients

Manager, PricewaterhouseCoopers – San Jose, USA, June 2006 to November 2007

My role was to lead the Oracle ERP practice from a risks and controls standpoint. Worked closely with audit partners and team members managing the IT internal and external audits. Worked closely with various ERP leaders providing business and technology solutions in the consulting and advisory practice. Managed the IT risk and controls audit team at various internal and external audits. Involved as Oracle ERP SME in the global PricewaterhouseCoopers Oracle team to provide business process functional and technical knowledge and expertise.

·Led and managed IT external and internal audits

·Worked as Oracle SME with PricewaterhouseCoopers’s Oracle advisory group

·Key contributor in designing and developing PricewaterhouseCoopers’s proprietary Oracle ERP (on-premise) segregation of duties tool

·Imparted Oracle ERP functional training to US PricewaterhouseCoopers team members across various cities

·Designed, evaluated and implemented IT general controls

·Developed plan and budget for IT audit engagements and finalized plans with audit partners and senior managers

·Developed resource allocation plan for IT audit engagements

·Responsible for reviewing and signing off IT audit work papers

·Participated in SOX status and steering committee meeting

·Team led supporting global PricewaterhouseCoopers initiative on developing IT general and automated controls about Oracle Applications

·Worked at semiconductor, manufacturing, healthcare, internet and service clients

Senior Associate, KPMG – Mountain View, USA, September 2004 to June 2006

My role was to lead the Oracle ERP team from an integrated risk management standpoint. Worked closely with audit managers and team members at various clients. Worked closely with various ERP internal directors and managers to introduce IT audit efficiencies and effectiveness. Led the Oracle team for various IT internal and external audits.

·Worked as Oracle Subject Matter Expert at Oracle clients

·Led IT and business process walkthroughs to understand and identify the business processes and automated controls and determine the key automated controls per KPMG methodology

·Developed Oracle scripts to perform user access and configuration testing in Oracle Applications

·Performed application controls testing for Oracle Financials and Manufacturing modules

·Worked at semiconductor, healthcare and service clients

Senior Associate, Cognizant Technology Solutions – USA, April 2003 to September 2004

My role was to lead the Oracle ERP practice as an Accounts Receivables functional and overall Oracle ERP technical subject matter expert (SME). Responsible for delivering functional and technical expertise during new implementations, managing production support and proposal documentation and business presentation.

·Involved in multiple ERP implementations

·Managed Oracle ERP support projects in onsite and offshore model

·Responsible for client relationships and project management.

·Implemented Oracle ERP at media and logistic clients

·Worked as Oracle ERP Account Receivable functional SME

·Worked as Oracle ERP overall technical SME

·Worked with media and service clients

Consultant/Specialist – Design and Development, Tata Elxsi – Bangalore, India, March 2002 to March 2003

I was a team lead for Oracle ERP Accounts Receivables functional and technical subject matter expert (SME). Responsible for delivering functional and technical expertise during new implementations and leading the production support team.

·Worked as an SME at a major healthcare Oracle Applications implementation engagement

·Involved in designing and developing interfaces, workflows and custom software to track and monitor progress bills and interface into Oracle AR

·Worked at onsite (USA) and offshore (India) locations

·Designed and developed numerous workflows for Order Management, Receivables, Inventory and Purchasing

Management Consultant, PricewaterhouseCoopers – Kolkata, India, December 1997 to February 2002

Started as an Oracle ERP techno-functional consultant to implement finance modules. Was deployed at several domestic and international projects implementing Oracle ERP financial modules as functional and technical resources. Promoted from consultant to technical project manager to manage technical aspects during implementation including budget, resources, functionality and client team members.

·Led and managed Oracle ERP implementation projects

·Performed As-Is & To-Be analysis during implementation

·Performed business process reviews

·Worked as technical project manager in Oracle ERP implementation projects and led 5-20 IT team members

·Recognized as Oracle ERP technical SME for Oracle ERP technical areas and functional of Accounts Receivable, Accounts Payables, General Ledger, Order Management and Inventory.

·Designed and developed interfaces and data conversion scripts, bolt-on modules and reports during implementation projects

·Worked with service, manufacturing and energy clients

Programmer Analyst, Binary Fusion International Pvt. Ltd. – Kolkata, India, September 1994 to November 1997

·Worked as a programming analyst

·Involved in solution designing and programming of the finance modules

·Involved in developing custom in-house software

·Created functional and technical specifications, designed the database and developed the software

·Worked with service, education and energy clients

SKILLS

Soft Skills

Strategic Planning

Business Process Reengineering and Optimization

Leadership

ERP Implementation

Change Management

Team Management, Building & Mentoring

Analytical thinking, critical reasoning, and creative problem-solving

Hard Skills

Applications/ERP: Oracle Fusion Cloud, Rel 12, 11i, 11.0.3, 10.7SC and 10.5

Integration Tools: Snaplogic, Oracle Integration Cloud

Data Analytics: Oracle Cloud Analytics, Knime, PowerBI

MS Project, MS Office, Sharepoint, Visio

Governance, Risk & Compliance Tool: Oracle GRC

Development Software: Oracle Development Suite 10g, 6, 5, 4.5;

Database: Oracle, MS SQL Server

Programming Languages: C, Java, COBOL

Other Skills

Networking and Relationship-building

Organizational skills

Industry specific skills

EDUCATION

Bachelor of Science in Information & Technology, Purdue (Kaplan) University, Florida, USA

Bachelor of Arts (Mathematics), Burdwan University, India

Diploma in Systems Management (System Analysis), Aptech Education Center, India

CERTIFICATION

Certification in Business Analytics, The Wharton School, USA.

TRAININGS

Project Management training – PMI Toronto Chapter

MEMBERSHIP

Project Management Institute (PMI)

Information Systems Audit and Control Association (ISACA)



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