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Machine Operator Customer Service

Location:
Dallas, TX
Salary:
18-20
Posted:
December 14, 2023

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Resume:

Nikisha Lewis **** Glen Ave ; Dallas, TX *****

ad1yq7@r.postjobfree.com • 469-***-**** Cell

Qualifications Summary

OSHA Certified and proficient using Sit Down Forklift and Cherry Picker Operator. Able to operate different label machines and make sure the labels are printing correctly. Also have a good for quality of the product being produced at rapid pace. Highly personable Customer Service/Collections Professional with over ten years of experience in account management, claims and sales processing, and call-center operations within the cellular, insurance, and collections industries.

Talent for identifying customer needs and presenting appropriate company product and services.

Demonstrated ability to gain customer trust and provide exceptional follow-up, leading to increased repeat and referral business.

Proficient with Microsoft Office System (including Microsoft Word, Microsoft Excel, Microsoft PowerPoint®, Microsoft Access, and Microsoft Outlook®), typing 40-45 wpm, PeopleSoft, Oracle and other numerous software.

Professional Experience

Machine Operator/ Quality Control December 2022 – July 2023

Taylor Farms

●Operated several different label machines at a fast pace. In a cold environment at steady pace watching different machines to make the labels as accurate with companies.

●Removed different labels and changed the labels as needed.

Machine Operator / Inspector Packer April 2021 – November 2022

Dart Container – Solo

Operated Sherwood Blanker Model HS-600 that processed different cup sizes for varies companies.

●Stacked the blankes on pallets.

●Had to change the paper roll to before it ran of paper because I did not watch it closely it would stop the production time in on the floor that need to be formed on other machines.

●Replaced different paper for other companies.

●I did packing and inspecting cups when need to produce when help was needed.

Women’s Receiving Processor December 2020 - February 2021

Stitch Fix (InStaff)

Received orders on pallets of women appeal.

• Organized boxes by sizes and opened them to get appeal out.

• Inspected garments and applied tags to garments.

• Hung up garments or repacked garments in bins and processed to the warehouse pickers can pick products.

Clamp Forklift Operator May 2020 - October 2020

Ryder (Staffmark)

Picked and pulled orders using a clamp forklift and using an RF Scanner.

• Moved bundles of paper towels, toilet paper, and paper goods from the inbound dock door.

• Unloaded and loaded trailers.

• Placed orders in locations with clamp lifts and also reorganized different materials and refilled different locations with same products.

Clamp Forklift Operator January 2020 - April 2020

NFI (On Time Staffing)

Pulled orders with RF Scanners

• Staged the order at dock doors.

• Placed orders in the right order for audits.

• Picked orders and staged orders in outbound dock area

Hood Operator April 2018 - December 2018

GlasFloss (Regal Staffing)

Served as a Hood Operator on the production floor.

• Manufactured air filters for homes and business.

• Assembled air filters using different dycast and filter materials.

Production Worker November 2017 - April 2018

Stratus Foods (Regal Staffing)

Served as a production worker in pourbacks.

● Pulled pallets of cooking oil to tanks to be reused in the plant.

● Made sure that there was no mixing of types of oils.

● Gave reports to plant manager of production.

Fulfillment Specialist/Cherry Picker February 2017 - November 2017

Chewy

Served as an order puller using a Movex and Hystex and Yale Cherry Picker

● Pulled orders using a RF Scanner.

● Lifted 50 to 75 lbs items such as dog and cat food. Kennels and dog houses. All pet supplies.

● Inventory control and adjusted inventory.

Production Worker/Forklift and Machine Operator August 2016 – January 2017

Luxor Staffing (Surlean Foods)

Served as a production worker, forklift and machine operator for a company that processed food for major fast-food companies.

● Helped with the food that was prepared to be cooked and packaged by machines.

● Operated the machinery that produced the food from the cooker to the packaging and dispensing of the food.

● Made sure the machine dispensed the correct amount of product the package by weighing the produced & insured the label was visible printed on the package before it moved for on the conveyor belt to the freezer section.

Order Puller July 2015 – October 2015

Eclipse Professional Services (DNA)

Serving as an Order Puller for DNA working on assembly line and other warehouse responsibility.

● Pulled orders for shipments using pick a lite scanner on an assembly line.

● Sorted products for dealer and vendor orders and palletized shipments.

Custom Brokerage Representative July 2009 – April 2013

UPS

Served as a Custom Brokerage Representative for UPS clearing invoices and access duties to invoices.

● Processed invoices for commodities that are imported into the United States from various companies and individuals.

● Held invoices for FDA, FCC, DOT and other government agencies in order to ensure that these shipments are up to government importing standards.

Accounts Receivable January 2008- November 2008

UPS

Served as a Processor (Collector) for UPS credit card department on declined cards.

• Rebilled shipper accounts and adjusted accounts.

• Resubmit card payments, processed checks, write off accounts to collections.

• Sent letters to companies and customers of the declined charges.

Education and Training

2010 – 2012 Majoring in Business Information Systems El Centro Community College Dadllas, Texas

2001 - 2004 Majored in Accounting and Computer Science Texas Southern University Houston, Texas

2005 - 206 Certified Barber/Stylist Texas Barber College Dallas, Texas



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