Pamela Bidear

612-***-**** ad1yp7@r.postjobfree.com Silver Spring, Maryland.

Summary

I have good working experience as a Professional Scrum Master in complex, dynamic, and time-sensitive projects. Managed project risks, issues, expectations, and dependencies ensuring effective engagement with technical and non-technical stakeholders at all levels. Adoption of new and emerging technologies, including cloud frameworks. Promoted state-of-the-art development best practices through Continuous Integration and development. I implemented change management while defining processes that aligned with structured Waterfall to Agile,SAFE and Lean Kanban best practices in fast-paced settings of diverse environments, including heavily regulated financial services.

Core Competencies

Project Roadmaps, Stakeholders Engagement, Pre-project Assessment, User Stories, Team Management, Agile Coaching and Training, Process Improvement, Risk Mitigation Planning, Cross Functional Support, Estimation Workshop, Daily Scrum, Sprint Review, Retrospectives, Product Backlog Refinement, Remote Team Management, Sprint Planning, ART, PI.

Work Experience

SCRUM MASTER

PRAVAS IT SOLUTIONS PRIVATE LTD Mar 2021 – Oct 2023 Worked with the Scrum team on implementing and integrating a cloud application and migrating data from legacy systems to a cloud-based customer relationship management and Enterprise resource planning application. This aimed to digitalize and integrate business processes through application programming interfaces.

Key achievements

● Organizing and facilitating scrum ceremonies, to promote the scrum pillars. Encouraged transparency, inspection, and adaptability.

● Facilitated detailed refinement workshops for the product backlog to enhance sprints.

● Facilitated Agile workshops and mentored teams to be self-organized, agile mature skills assessment to increase agile knowledge and practices.

● Lead teams to become strategically aligned, high-performing, agile mindset, empirical, and customer-centric.

● Transformed existing organizational traditional Waterfall processes and mindsets to the new way of working.

● Maintaining the team's Scrum boards, velocity charts, burndown charts, and product backlog. Analyzing Agile metrics to provide insight into productivity and identify and manage any bottlenecks to achieve customer satisfaction.

● Coaching and collaborating with the Product Owner to prioritize the product backlog, and encourage the use of the MoSCoW technique.

● Supporting the Product Owner, and coaching the team to follow the INVEST criteria by ensuring user stories meet the DOR and DOD.

● Improving the teams’ workflow by identifying and removing impediments and managing dependencies that may prevent the teams’ progress, Identifying and communicating potential risks to the completion of the iterations, including resources, costs, and external dependencies.

● Ensuring the team continually improves delivery processes by implementing action points from retrospectives.

● Improving team health, engagement, and collaboration by facilitating regular team-building sessions.

● Extensively using Atlassian’s JIRA and Confluence for user story maintenance, documentation, reports, and metrics

● Implementing and using various collaboration tools (Teams, WebEx, Zoom, Slack, Miro) to aid remote team communication.

PROJECT ANALYST

DELTA RECHARGE SOLUTIONS PRIVATE LIMITED Nov 2019 - Feb 2021 Key achievements

● Develop project plans including timelines, milestones, and resource allocation.

● Collaborated with project managers and team members to define project scope and objectives by collecting, analyzing, and interpreting project data.

● provided insights and recommendations based on data analysis to support decision-making.

● Generated regular and ad hoc reports to update stakeholders on project status, Progress, and Key Performance Indicators.

● Ensure accuracy and completeness of project-related data in reports.

● Identify potential risks and issues affecting project delivery.

● Develop risk mitigation strategies and contingency plans.

● Maintain comprehensive project documentation including meeting minutes, project schedules, and status reports.

● Assisted in resource allocation and tracking to ensure the project was completed within the budget baseline.

● Monitor resource utilization and identify areas for optimization.

● Provided training and support to project team members on project management tools and processes.

● Contributed to the efficiency and effectiveness of project delivery by providing valuable insights and support throughout the project lifecycle.

GOVERNMENT ACCOUNTANT LEAD

CAMEROON GOVERNMENT MUYAKA COUNCIL Jan 2014 - Nov 2017

● Oversaw daily office operations by processing supply orders, invoices, vouchers, and billing receipts.

● Prepared documents in both hard copy and electronic format.

● Organized documents and requisitions for approval by the mayor of the council.

● Supervised and processed daily, weekly, and monthly reconciliation of the accounts journal and ledger and oversaw all approvals for acquisitions.

● Lead, assign, and direct other accountants.

Technical Skills

Agile Project Management, SDLC, Water Fall, Kanban, Safe, JIRA, Confluence, Miro, Remote Management, Story Mapping, Score Card, Capacity Planning, Skill Assessment, Agile Maturity Assessment, CRM, Salesforce, Microsoft 365, and Leadership Skills.

Education

Bachelor of Science: Project Management,

Bellevue University NE. Expected April 2024

Bachelor of Science: Business Management,

University of Buea, Cameroon Dec 2010

Certifications

● Professional Scrum Master (PSM 1)

● Professional Scrum Product Owner (PSPO)

● Professional Leadership Certificate: International Institute of Minnesota St. Paul, MN

● Human Services Certification: PPL with Normandale Community College, MN Languages

English - Proficient

French - Advanced

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