Kelly R Krausen

*** **** ***** ***********, ******* {502-***-****} ad1yoz@r.postjobfree.com

Education

Indiana University East Jan 2022-May 2023

Bachelor of Science

Major: Criminal Justice

Indiana University Southeast Sep 2021-Dec 2021

Major: Criminal Justice

Ivy Tech Community College Aug 2019-May 2021

Associates of Science

Major: Criminal Justice

Employment

Indiana Department of Children’s Services

Family Case Manager, August 2023 - Present

Family case managers advocate for children and their family. Family case managers are responsible for helping develop and implementing individualized care plans for clients. Family case managers engage families to ensure services are tailored to meet the strengths and needs and adjusting those services when needed to ensure success for the family. Family case managers maintain records and document progress, as well as participate in case reviews and team meetings.

Borden-Henryville School Corporation Borden, Indiana

Special Education Paraprofessional, Aug 2016- May 2023

Teach and assist students with disabilities. Preparing them for life after graduation all while incorporating academics into their daily schedule.

American Airlines, Louisville, Kentucky

Gate Agent/Lead Supervisor - Aug 2007- May 2016

Resolve customers complaints/concerns by using interpersonal skills. Assist passengers with ticketing issues using the Sabre computer program. As well as boarding and deplaning passengers from aircraft. Managed employees by assigning them to daily tasks and ensuring all work for the day was completed.

Skills-

JKM Safe Crisis Management Trained

Computer Skills-Microsoft Office, Word, Powerpoint, Excel

Empowered and motivated my students to learn the life skills that will be necessary for them to succeed.

Communicated and planned with my team so that we were all working towards a common goal.

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