Ndip Tih Tah Ndang

651-***-**** ad1ymz@r.postjobfree.com

—Professional Summary—

A selfless, motivated, resourceful, and dynamic Agile Coach / Scrum Master with over 6 years plus of experience in onshore and offshore coordination with extensive knowledge of implementing Agile approach, processes, and procedures to achieve continuous delivery. I'm a servant leader, facilitating the Scrum process, removing impediments, and empowering teams to collaborate, self-organize and grow cross-function. Skilled in tailoring the best Agile methods and eliminating wastes to maximize customers' business value while focusing on desired outcomes to exceed customers' expectations.

— Skills —

Soft Skills Hard Skills

• Communication • Servant Leadership

• Collaboration • Agile Coaching

• Conflict Resolution • Meeting Facilitation

• Interpersonal Skills • Agile Planning

• Time Management • Budgeting

• Detail-oriented • Roadmapping

• Proactiveness • Agile Transformation Tools/Technical Methodologies

• Jira/Confluence • Agile-Scrum

• Azure DevOps • Agile- Kanban

• SharePoint • Waterfall

• MS Office/Excel • SAFe

• MS Project • Extreme Programming (XP)

• Oracle 11g, 12C • Lean

• SQL • Crystal

•Gitlab •Spotify SAFe

—Work History—

Agile Coach

UBS- Weehawken, NJ 2023 – Present

Effectively facilitating key Agile events at crew levels.

Operating as a trusted partner of crew product and technical lead, proactively shielding lights on critical impediments crew leads need to address.

Enabling ongoing continuous experimentation and learning across crews.

Proactively coach, facilitate, train and mentor pods on the Agile way of working.

Effectively challenge, advise & support the creation of OKR’s, prioritization, work-slicing and limiting WIP.

Agile Coach

Flexport – Chicago, IL 2022- 2023

Guiding the PMO management to identify gaps in agile thinking and culture, and to organize a continuous process of improvement.

Coaching struggling teams & turning around failing teams so they become high-performing teams.

Restoring order within the teams by re-establishing Agile best practices and accountability. Team productivity increased significantly, which restored the confidence of upper management.

Coaching the PMO and executives on Scaled Agile Framework and guided them to formulate a plan for a transition to the SAFe model.

Droving improvement within Product, PMO, and Development approach to Release Planning, Release train planning, and cross-team coordination.

Lead team of Agile Coaches in gathering metrics on the client's & team's agile maturity.

Provide additional coaching and training to internal team-level coaches when needed and create recommended courses of action for improvement.

Scrum Master

Meijer – Grand rapids, MI 2021 – 2022

Mentor and coach team on Agile methodology, Scrum values and process.

Facilitate PI (Program Increment), sprint planning process, scrum ceremonies and empower team commitment to PI and sprint delivery.

Participate in long term road mapping together with product owner, product manager & team.

Mentor and track PI milestones and facilitate mitigation of issues and risks.

Collaborate with the team to identify and resolve problems and remove impediments/barriers for the team; escalate to RTE as needed.

Scrum Master

Prudential Insurance – Minneapolis, MN 2018 – 2021

Coordinate & facilitate product chartering, story mapping, sprint/release planning meetings, daily stand-ups, sprint reviews, retrospectives, & sprint demos.

Facilitate and coordinate a mix of teams in the US and offshore & also transitioning of projects from Waterfall to Agile.

Drive improvement in continuous integration (CI) & continuous delivery (CD).

Knowledge on test driven development (TDD) & Behavior-driven development (BDD).

Ensure teams are effectively executing stories against the highest value priorities.

Enable development team to meet sprint goals by helping in removing impediments within 24 hours.

Provide visibility into spring goal by maintaining backlog, burn-down charts, velocity analysis, establish & track productivity and efficiency metrics.

Coach & foster team in the adoption of Agile tools and practices.

Scrum Master

Alliance Bank – Cochrane, WI 2017 - 2018

Analyzed sprint metrics and retrospective feedback to drive continuous improvement.

Facilitated all sprint ceremonies, including backlog grooming, spring planning, daily stand-ups, sprint reviews & retrospectives.

Resolved conflicts as they arise & remove all blockers & impediments by actively addressing issues so team can remain focused on achieving the sprint goal & provided hands-on mentorship when needed.

Facilitated transparency by providing regular updates to all stakeholders regarding team progress, release readiness, ongoing risks & escalations using appropriate communication channels.

Mentor, coach & guide the team towards better process health by empowering team to become self-organized & adhere to Agile best practices & principles.

Worked in improving team productivity by providing tools/metrics to maximize ROI, assisted with resource planning & provided coaching on effective team interactions.

Business Analyst

Cameroon Development Cooperation – Limbe, Cameroon 2015 - 2016

Defined business requirements, reporting them back to stakeholders.

Prioritized initiatives based on business needs & requirements.

Managing projects, developing project plans, monitoring performance.

Effectively communicate insights plans to cross-functional team. members.

Execute budgeting, reporting & forecasting of business.

Performed detailed business analysis, outlining problems.

Education

Bachelor of Science: 2015 University of Buea - Cameroon

Certifications

Certified Scrum Master (CSM), Leading SAFe 4 Agilist (SA), SAFe Program Consultant Certification (SPC SAFe 4), Project Management Professional (PMP)

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