Account Support Specialist

KATIE AYDELETTE 404-***-**** ad1yln@r.postjobfree.com

DEDICATED AND FRIENDLY CUSTOMER SERVICE SPECIALIST BRINGS SEVERAL YEARS OF EXPERIENCE IN VERBAL TROUBLESHOOTING, SUPPORT AND CUSTOMER CARE. W O R K E X P E R I E N C E

Associated Agents Greensboro October 2021 – Present Office Assistant

Assist with oral/written communication to existing clients on closing of the business.

Research accounts for unpaid invoices as well as assist with complete inventory assessment of equipment.

National Sugar Marketing LLC March 2019 – September 2021 Account Support Specialist

Accountable for order flow from NSM customers and brokers with regards to ordering, shipping and invoicing refined sugar products.

Inputs customer orders, special instructions, price confirmation and shipment information into a JDE systems platform on a timely basis.

Communicate clearly and professionally with customers, factories, external warehouses and transportation vendors in regards to order setup and process flow.

Effectively manage the transmittal of all forms of customer information, order changes, shipment variations and cancellations directly with affected stakeholders within the supply chain. Associated Agents Atlanta August 2018 – March 2019 Office Assistant

Answer phone and relay messages.

Shipping clerk for incoming and outgoing products.

Prepared packing list and invoices.

AMBIT Technologies November 2017 – June 2018

Assistant

Outbound marketing-compile a prospect database to send, print and email marketing.

Client communications-utilize email marketing tools to communicate with customer base.

Account executive assistant-perform task to assist account executives (project research, preparations of presentations, quote preparation, coupling meeting follow up notes, etc.)

Data entry and assist with system design (restaurant menu building, etc.) ReZults Downtown Fitness March 2014 – March 2016 Front Desk Receptionist

Greet and make all members feel welcome upon entry, process all applications for memberships.

Responsible for all gym sales, balancing cash register, opening and closing duties, validating parking, inventory, overall gym maintenance.

Answer all incoming phone calls in a friendly and professional manner. EDUCATION

West Georgia Technical College Graduation August 2017 Associate Degree of Applied Science in Office and Business Technology

Contact this candidate