Customer Service Client Services

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RAEONA R AMADI

*** ** ***** ***** ***# *** Troutdale, Or 97060 503-***-**** ***********@*****.*** To obtain a position within a company that will allow me to utilize most, if not my entire plethora of skills while accessing my full potential as an educated Black woman eager to learn and concur new opportunities as they arise. As well as, to gain employment within a Healthy environment that encourages advancement and growth for all employees in the company and individual assessments further training and skill building on all levels, for building strong, unique, voluble relationships with the community and strategically monopolizing productivity within the Organization. Education

o High School -2006 - Helens View

o BS Social work -2022 Warner Pacific University undergrad o PAALF Mini Leadership Series 2019

o State Licensed Cosmetology Instructor - 2016

o Licensed Hair designer and Nail Technician -2015 Core Qualifications

Proficient communication skills and effective problem-solving

Proficient presentation and public speaking

Community organizing capabilities

Outstanding Leadership skills

Able to meet expectations of numbers per founder request, Example when doing STRA able to spend large amounts of money for client services by count deadline. Able to make retail numbers and enrollment expectations. Great customer service skills. I have had the opportunity to represent Self Enhancement Inc in a monthly MSI county meeting with statewide partner agencies’ e what makes this organization stand out from others, why and how we do what we do and Culturally Specific Agency as number one in the state. I have also had the opportunity to speak at a women conference to share the gospel and my story as a Black woman. My testimonial in front of hundreds of founders/investors for the Self Enhancement Soul of The City annual event.

I am a leader naturally, though have held the student body advisor position at Paul Mitchell The School Portland overseeing 250 adult students supporting them with their attendance, missing assignments and keep all the files up to HECC’s standards as well as maintaining the staff instructors schedule with week-by-week agenda for the morning theory classes. I continued to master those skills in Portland Beauty School Cadet Program for Cosmetology instructor’s in total of 1000 hours, to master learned skills while acquiring more with contacted advancement opportunities. I have established a relationship with Multnomah county by attending 2

program/funding requirement training etc… while managing the STRA program by keeping documents up to date and be sure to share all known information with new hires as well as supervisors at current time, managing over 117,000 roughly within six months while overseeing the master files and organizing those. I successfully completed PAALF Leadership Cohort, I learned how to be a leadership skills within my community,organizing political events and can sit on a few boards as a member making executive dissections in lucrative its companies as Black Afrocentric women and feminist who shares the table in dissuasion on how we can better our community.

Empowering People By Holding Hands INC Portland, OR 07/2020 CEO/President

Empowering People By Holding Hands, Inc. is a 501c3 nonprofit organization that aims to empower individuals and families within the Portland, OR community. We do this by advocating for victims of Gang violence and sex trafficking, setting up safe housing, providing education and employment training, and protecting victims of gangs and sex-trafficked young adults and youth. While focused on the African American community, services are not limited to other cultures and include wrap-around services with mental health and substance abuse counseling.

Self Enhancement INC Portland, OR 10/17 – 03/2019

Family Stability Coordinator

Maintain accurate and organized files, accurate and timely data input. Complete documentation with case notes. Providing assertive engagement to clients while connecting them to Work Source Inc, budgeting 101 with clients and providing referrals and resources while using the SEI Relationship Model which is a key fundamental to support our clients where they are at. Using the SEI Goal Action Plan and Family Stability Bridge. Advocating and negotiating with other community agencies on behalf of the clients and many other responsibilities like facilitating career mapping classes while providing other resources. Portland Beauty School Portland, OR 2016 - 2017

Licensed Instructor

Duties for this position include but are not limited to following a detailed curriculum for competency and hands-on courses. Instructing all advanced keratin straightening classes, as well as monitoring, and submitting for grading purposes all Health Licensing Oregon State Board of State practical exams. Paul Mitchell School of Hair Design Portland, OR 1/15 - 2016 3

Future Professional Advisor Duties for this position include, but are not limited to all front desk duties, including scheduling appointments and handling a multi-line phone. Maintaining student records, assisting 250 students or more with extra resources, all progress assessments. Reference’s

Emily Gardner Multnomah County 503-***-****

Camron Foster 971-***-****

Tonya Jones 503-***-****

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