Lourdes Xiomara Sosa

***** ** ** ***. ***** FL. *3015

Cell: 305-***-**** Email: ad1yeh@r.postjobfree.com

PROFESSIONAL OBJECTIVE

Highly results oriented Credit and Collections professional with a verifiable record of accomplishment spanning over 20 years, I’m currently looking for an opportunity in a growth-oriented organization where my self-motivation and hands-on experience will be fully utilized.

EDUCATION

1980-1982 Florida Career College, Miami, FL

Associates in science Degree: Business Administration and Accounting

GPA: 3.325

COMPUTER SKILLS INCLUDE BUT NOT LIMITED TO

WordPerfect, Microsoft Word, Access, Excel A plus

Street Smarts Advantage (new Windows version A plus)

MAS-90 online version, ADP Acct Software, TOPS

Banking online (Remote Deposit Capture, Credit Cards, Tele Check)

Peachtree Accounting, Quicken, QuickBooks, and more.

PROFESSIONAL EXPERIENCE

Convergint Technologies LLC / Collections Coordinator 2/27/2023-Present

• Streamline collections

• Prepare releases of liens/COL/NTO

• Develop and follow collection process company wide.

• Review AR Reports for all accounts weekly

• Report AR status to GM weekly.

• Research disputed balances.

• Work with customers on payment arrangements

• Update collection notes in software programs in detail and follows up on commitments.

• Updated customer master files.

• Reports quarterly “Bad Debt” Report to AR Manager

Hill York Air Conditioning Services & Energy Solutions/An EMCOR Comp/Credit/Coll Lead 4/2019-2/2023

Streamline collections and cash applications.

Prepare and send remote deposit.

Collect credit card payments and process the payment.

Open new customer accounts

Review credit terms and line of credits

Prepare releases of liens

Develop and follow collection process company wide.

Review AR Reports for all accounts weekly; delegate collection efforts amongst team.

Report AR status to CFO/Controller regularly.

Research disputed balances.

Discuss/work to resolve past due accounts; prepare correspondence when necessary.

Work with customers on payment arrangements, where needed.

Update collection notes in software programs in detail and follows up on commitments.

Maintain clean customer master files.

Recommend/maintain “Bad Debt” and “Credit Hold” customers.

Reports quarterly “Bad Debt” Report to Controller.

Responsible for submitting accurate documentation to third party collection agency.

Performance Foodservice, Miami FL/Credit Coordinator 2014-2019

Credit Manager Backup on her absence

New customers setup using MDM system Coordinator/Food Star Software

Releasing orders

Collections – North Division – calling – sending any support document – aging – stmts.

Enter and posting cash receipts – daily.

ACH charges and posting payments keeping all accounts up to date.

Credit cards charges – based on customer’s due date.

Community Asphalt Corporation -OHL Group, Miami, FL/Credit Manager 2005-2012

Full charge processing of all accounts receivable collections, and billing process

In charge of all company banking/deposits, credit card transactions

Establish and monitor procedures that will help the company meet its sales.

Monitor and evaluating active accounts to reduce or prevent bad debt issues.

Responsible to prepare partial and final releases, NONP to the Bonding Comp.

Notice to owners for executed contracts, construction documents A1A.

In charge of all legal/litigation matters and negotiate settlement with lawyers

Month end and fiscal year reports

Reconcile contracts for audit season.

ACCOMPLISHMENTS

Reduced A/R aging from an average of 120 days to 45 days in less than 7 months

Established new credit criteria for old and new accounts, significantly reducing bad debt.

Wrote credit policy and procedures manual for department.

PROFESSIONAL REFERENCES AVAILABLE UPON REQUEST

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