Education

Highschool Diploma, Salazar Colleges of Science & Institute of Technology 06/1993 – 03/1997 CEBU CITY,

PHILIPPINES

Work Experience

Acting Restaurant Manager, KOUT FOOD GROUP

Job Role:

12/2021 – present

KUWAIT CITY, KUWAIT

•Ensure the continuity of overall restaurant operations.

•Completes monthly store reports.

•Controlled P&L cost line items.

•Strictly implemented the Standards & Operating Procedure.

•Managed the Staff-training program (4 steps training method).

•Maintained the Cleanliness & Sanitation of the Restaurant.

•Maintained the Food safety & Quality of the products.

•Responsible for store personnel files

•Identify potential in restaurant staff and developed their responsibilities in line with this to increase skills in relevant areas.

•Evaluate the performance of employees and recommend appropriate action such as wage increase, promotions, suspensions, terminations etc.

. Monitor & record waste daily.

Assistant Manager 1, KOUT FOOD GROUP

Job Role

10/2020 – 12/2021

KUWAIT CITY, KUWAIT

•Be able to replace the Restaurant manager in his absence to ensure the continuity of over all restaurant operations.

•All activities with impact on store Q.S.C.

•Helps completes monthly store reports.

•Helps to budget and control assigned P&L items

•Assist the Restaurant manager in the control of all P&L line items.

•Responsible for all store equipment, including proper operation, repair, planned maintenance& energy conservation.

•Executes and maintains crew incentives and calendar activities.

•Manage the crew-training program (4 steps training method).

•Assist in the training of shift mgr. & mgr. trainees.

•Responsible for store personnel files

•Identify potential in restaurant staff and develop their responsibilities in line with this to increase skills in relevant areas.

Assistant Manager -2, KOUT FOOD GROUP

Job Role:

02/2018 – 10/2020

KUWAIT CITY, KUWAIT

MICHAEL GERARD C. SANIEL

ACTING RESTAURANT MANAGER

ad1ye6@r.postjobfree.com +965-******** MAHABOLA,KUWAIT PHILIPPINES P4674445B ad1ye6@r.postjobfree.com

To run a smooth and efficient shift in the restaurant ensuring all standards, policies and procedures are adhered to. This will include all the Shift Manager activities, plus all activities that impacts restaurant Q.S.C. levels. This will include:

•Manage the crew training program and responsible for restaurant personnel files.

•Helps complete monthly restaurant reports.

•Assist in training of Service Experts and Manager Trainees.

•Responsible for training of Service Supervisors.

•Assist the restaurant manager in the control of all P & L line items and helps to budget and control assigned tasks.

•Maintain spare parts inventories (if applicable).

•Responsible for all equipment.

•Manage crew incentives.

Shift Manager, KOUT FOOD GROUP

Job Role:

01/2016 – 02/2018

KUWAIT CITY, KUWAIT

•Ensuring effective staff positioning to handle anticipated sales.

•Deliver Gold Standards.

•Ensuring product quality and quantities.

•Monitoring QSC throughout restaurant.

•Training and developing staff as outlined by Restaurant Manager, Senior Assistant Manager and Assistant Manager.

•Completing checklist on your assigned area, kitchen, dining area or front counter.

•Demonstrate high standards of Quality, Service and Cleanliness and set good examples of general conduct and leadership.

•Complete own supervisors training book including training on preparation, production, front counter and dining area.

•Ensuring customers are recognised and looked after with courtesy, efficiency and consistent speed of service (3 minutes or under).

Team Member, KOUT FOOD GROUP

Job Role:

05/2013 – 01/2016

KUWAIT CITY, KUWAIT

1. Follows the company's procedure on terms of appearance and always be neat according to accepted standards of personal hygiene. 2. Follow the procedures and regulations of the company concerning Quality, Service, Cleanliness & Hospitality

3. Follow the instruction of the manager on duty as long as they are not against the company procedures and standards

4. Cooperate with the manager on duty in learning new skills and procedures of the workstations.

5. Know the workstation assigned to him and make sure that he understands exactly the procedure followed in such workstation. 6. Responsible to follow procedures while using equipment's or tools in the rest. 7. Follow company cash control procedure

8. Receives customers’ complaints & resolves complaints when possible. 9. To fully understand the company policies & procedures. 10. Carry out other duties assigned by superior, related to the job. Barista, Eastwest World 01/2009 – 01/2012

CEBU CITY,

PHILIPPINES

Job Role:

.Prepares and serves hot and cold beverages, such as coffee, blended coffee, and tea, to patrons; correctly customizes orders as requested.

.Describes product details to customers.

Receives and processes customer payments.

.Ensures customer service stations are properly stocked with paper products or beverage preparation items.

.Cleans and sanitizes all equipment,

Skills

Flexible,Multitasking,Responsible,Fast

Learner & able to work as a team

Contact this candidate