Himanshi Jaiswal

Scottsdale, AZ 480-***-**** LinkedIn ad1yca@r.postjobfree.com UX Portfolio

SUMMARY:

• Dedicated IT Business Analyst with over 3 years of experience in designing, developing, and maintaining NextGen solutions for the Client. Adept at collaborating with cross-functional teams, gathering requirements, and ensuring the delivery of effective technology solutions. I am seeking to leverage expertise in Product development, and Agile methodologies to drive innovation and excellence in the finance industry.

PROFESSIONAL EXPERIENCE:

Plexus Worldwide/RCG Scottsdale, AZ, USA

Business Analyst May 2022 – May 2023

• Organized and led discovery session to identify and define the current business requirements, perform gap analysis, and document all the findings based on inputs from key business and IT stakeholders.

• Developed comprehensive documentation, including detailed use cases and user stories, to articulate business and systems requirements.

• Collaborated with management and technical team during high-level review sessions to do project planning, create action plans, and meet deadlines.

• Translated all the business requirements into user stories with clearly defined acceptance criteria to enable Scrum Teams during build phase.

• Participated in agile and Scrum meetings, which included Sprint Planning, Stand-ups, Sprint Review & Retrospective

• Collaborated with cross-functional teams to identify and implement optimal solutions.

• Identified root cause issue in collecting data in data warehousing business process and recommended corrective action plan to resolve the issue.

• Successfully planned and carried out Functional, Regression, and User Acceptance Testing for over 8 features during the Minimum Viable Product release.

• Collaborated closely with business users and stakeholders to design, build, test, and maintain enablers of complex business processes within the Healthcare Insurance industry.

• Demonstrated strong problem-solving skills and independence, completing tasks on-schedule and efficiently.

• Collected feedback from users and customers to enhance system solutions.

• Leveraged fast learning techniques to develop deep domain knowledge to design and implement effective solutions.

• Successfully executed projects in Agile environments using CI/CD deployment methodologies.

• Exhibited excellent communication skills and provided technical leadership as required. Jaipuria Institute of Management New Delhi, India

Business Analyst August 2013 – July 2015

• Collaborated with faculty, administrators, and staff to gather and understand their needs and requirements for various processes and systems within the institute.

• Analyzed existing educational processes and systems to identify areas for improvement, streamlining workflows, and enhancing operational efficiency.

• Recommended and proposed solutions, such as software applications or process changes, to address identified needs and improve overall effectiveness in areas like student enrollment, course management, or administrative tasks.

• Analyzed educational data, such as student performance, enrollment trends, or resource allocation, to provide insights and support data-driven decision-making by stakeholders.

• Collaborated with project teams, including IT professionals and stakeholders, to define project scope, develop project plans, and ensure timely and successful implementation of projects.

• Assisted in managing the organizational change associated with the implementation of new processes or systems, including communication, training, and support to ensure smooth transitions.

• Engaged with various stakeholders, including faculty, administrators, students, and external partners, to understand their requirements, gather feedback, and ensure their involvement throughout the project lifecycle.

• Documented business requirements, process flows, use cases, and other project-related artifacts to provide clear and comprehensive information for stakeholders and project teams.

• Collaborated with testing teams to develop test plans, validate system functionality, and ensure that the implemented solutions meet the defined requirements and quality standards.

SKILLS:

Business Analysis: Requirements Gathering, Business Process Modeling, Documentation, Product development using Agile Methodologies

(Scrum/KANBAN), Team Leadership, Excellent Communication, Project Management, Analytical, Gap Analysis, Stakeholder Management, Reporting and User Acceptance Testing

Tools & Technologies: Figma, JIRA, Confluence, MS Suite, G-Suite, Pencil, Trello, Draw.io, MS SQL, PowerBI, Tableau, Asana, Lucid chart, Axure, Adobe XD, Smartsheet.

Certifications: Google UX Design Professional Certificate Google Project Management Professional Certificate EDUCATION:

Manipal University MBA in Finance (GPA: 3.5/4) Udupi, Karnataka, India Graduation Date: May 2013 Mody University BBA in Business (GPA: 3.5/4) Sikar, Rajasthan, India Graduation Date: May 2011