Alan Chan

Fremont, CA

510-***-****

ad1yb4@r.postjobfree.com

Professional Experience: Over 20 years’ experience selling capital equipment Picarro, Inc. – Santa Clara, CA 7/2016 to 9/2019

Sales Manager

• Engaged and establish multi-million dollar for new product vertical into semiconductor industries.

• Responsible for driving equipment sales on real-time, high sensitivity AMC monitoring capital equipment

• Prospect and develop new accounts for all domestic and international semiconductor customers.

• Travelled to various accounts and attended tradeshows to find new opportunities.

• Direct sales, OEM accounts, and international channel partners, including prepare sales quotations.

• Initiate sales presentation, coaching, and training of new product information to channel partners.

• Oversee workflow of business processing including preparation of reports and statistics sales support.

• Manage CRM and sales opportunities through NetSuite to generate sales pipeline reports.

• Create accurate monthly sales forecast achievement to ensure to meet and exceed sales targets.

• Forecast review and align programs ramps using Clear to Build production planning with manufacture.

• Work closely with Marketing and manage marketing material for tradeshows.

• Handle all customer product questions and objections with sales training methodology.

• Communications with engineering regarding issues and insight based on customer feedback. Los Gatos Research (Part of ABB) – San Jose, CA 8/2014 to 6/2016 Sales Representative

• Sold Laser-based Greenhouse Gas Analyzers to all domestic and international customers.

• Target Chemical, Oil & Gas, Governmental, Environmental & Research, and Academic institutes.

• Increase company’s sales revenue by 20% during my first year.

• Daily conversation with new and existing customers, and follow up with support inquiries.

• Visited customers in person to introduce product technologies and negotiated pricing as needed.

• Customer-focused mindset with ability to respond quickly to customer’s needs.

• Track sales leads, wins and losses in CRM through SAP and Sales Force.

• Create detail and accurate sales forecasting for upper managements and production planning.

• Work closely with the Director of Sales and Marketing to establish successful sales strategies.

• Generate nearly 50% of the company annual revenue through direct and distributor sales. Alan Chan

Fremont, CA

510-***-****

ad1yb4@r.postjobfree.com

2

Hitachi Instruments – Pleasanton, CA 7/1997 to 9/2012 Sales Representative

• Focusing on selling capital equipment, service contracts, and consumables via phone.

• Covered US accounts such as Pharmaceutical& Biotech companies, Food/Beverage, Academic, Environmental, Clinical Research & Testing Labs, Hospitals, and Chemical Manufacturing Companies.

• Sold analytical instruments such as HPLC Systems, UV & FL Spectrophotometers, and Amino Acid Analyzers as well as Service Contracts, Consumables, and Accessories.

• Travelled to customer sites locally along with products managers and installing engineers to perform post-sale training, upselling products, and services.

• Generated many leads on a daily basis on capital equipment through cold-calling, cold emailing, and continuous pre-sale and post-sale follow ups.

• Communicated account objectives, action plans, and sales opportunities to management via regular monthly reports and through a sales customer relations database.

• Offered contract/sales quotations within guidelines to extend competitive pricing to increase revenues.

• Meet and exceed direct sales target every year as Sales Representative.

• Coordinate with the legal department as needed to review contracts and purchase order Ts & Cs.

• Developed many new businesses due to my diligence in detecting new opportunities.

• Sales Appreciation – Increase Sales revenue by 20% on the first year as Sales Representative.

• Certificate of Achievement – Appreciation for 15 years of dedicated employment service.

• Certificate of Appreciation – in recognition of excellent Contract Customer Support. CRM:

• NetSuite

• SAP

• Sales Force

Education:

• BS – Industrial Technology, 5/1986

California State University, Fresno

Languages:

• English

• Cantonese

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