JON HORVATH

RESULTS DRIVEN PROGRAM AND

PRODUCT MANAGEMENT EXECUTIVE

JH

724-***-****

ad1y9y@r.postjobfree.com

https://www.linkedin.com/in/horvathj

Cleveland, OH

EXECUTIVE SUMMARY

Top-performing results-driven Senior Director of Program/Product Management with 20 years of experience in delivering innovative products, successful projects, aligning cross-functional teams, and driving M&A integrations. Skilled in converting customer problems into business requirements and improving performance, margins, and customer satisfaction. An adaptive leader with a relentless focus on execution and innovation.

WORK EXPERIENCE

TECHNICAL PRODUCT OWNER

8/2022 – 5/2023 KCF Technologies State College, PA

Redesigned user interface into customer user persona-based system that focuses on how end users perform their daily tasks vs a system that exposes technology.

Redesigned product development process by aligning cross-functional teams to "Spotify model" agile process resulting in improved roadmap visibility, customer alignment, and on-time delivery.

Developed process for 3rd party data integrations by aligning 3rd party partners, customers, and internal teams through standard contracts, pricing, SOW templates, and training courses.

SENIOR DIRECTOR PRODUCT AND PROGRAM MANAGEMENT

6/2016 – 6/2022 Smith Micro Software, Inc Pittsburgh, PA

Repositioned mobile apps in market by conducting market research and delivering roadmap features to grow subscriber base and revenue by over 70% YoY.

Established new end-to-end product lifecycle process leveraging SAFe methodology resulting in 100% on-time delivery of customer projects.

Optimized mobile apps to conform to customer Brand requirements.

Eased numerous post-M&A integrations by consolidating resources, processes, tools, and platforms while assuming responsibilities as corporate program lead.

Established PMO from the ground up.

Appeared at public speaking events and authored materials on connected vehicles, child safety, device management, and the internet of things (IoT).

SENIOR DIRECTOR AND BUSINESS LEAD

4/2014 – 6/2016 Branding Brand Pittsburgh, PA

Reporting to the COO, built out platinum professional services organization for 60+ accounts and standardized operating processes to grow Platinum Services by over 100% in first 6 months and "overage" revenue from $5k/month to $100k/month in first 90 days.

Delivered all new mobile, tablet, and web e-commerce sites on-time by implementing customer on-boarding processes resulting in first ever delivery all new customer launches committed to Board in first 30, 60, and 90 days.

Worked across organization and customers to ensuring Branding requirements were understood and implemented to optimize Brand image on mobile, web, and tablet.

SKILLS

PRIMARY

Global Operations Management

Product and Program Management

SAFe Methodology

Roadmap Development

Continuous Improvement

Time-to-Market Reduction

Margin Improvement

M&A Integration

Performance Management

Stakeholder Liaison

Team Leadership

Strategic Execution

Market Research

Process Optimization

Public Speaking

PROFESSIONAL

Product Management

Project Management

Program Management

PMO Establishment

Leadership and Team Building

Change Management

Project Lifecycle Management

Market Positioning

Cross-Functional Collaboration

Customer Research

Agile Methodologies

Brand Optimization

Post-M&A Integration

PMO Development

Market Growth Strategies

Public Speaking and Presentation

On-time Project Delivery

Process Standardization

Stakeholder Communication

Requirements Gathering

Customer On-boarding

Market Analysis

Vendor and Resource Consolidation

WORK EXPERIENCE

SENIOR DIRECTOR PRODUCT AND PROGRAM MANAGEMENT

5/2010 – 3/2014 Smith Micro Software, Inc Pittsburgh, PA

Repositioned mobile apps in market by conducting market research and delivering roadmap features to grow subscriber base and revenue by over 70% YoY.

Established new end-to-end product lifecycle process leveraging SAFe methodology resulting in 100% on-time delivery of customer projects.

Optimized mobile apps to conform to customer Brand requirements.

Eased numerous post-M&A integrations by consolidating resources, processes, tools, and platforms while assuming responsibilities as corporate program lead.

Established PMO from the ground up.

Appeared at public speaking events and authored materials on connected vehicles, child safety, device management, and the internet of things (IoT).

SENIOR PROGRAM MANAGER

9/1997 – 5/2009 Motorola Chicago, IL

Aligned front-end planning process for entire Mobile Devices division reducing product and feature churn by 100%, and reducing cycle time from 18 months to 6 months.

Trained over 1,700 employees and customers on high-availability network design resulting in network availability improving from 96% to 99.99% in 18 months.

Developed customer release management process resulting in company being able to recapture over $30 million in holdback revenue as well as winning key renewal of $1Billion customer.

Created greenfield network deployment project plan enabling team to deploy first network in India, resulting in being awarded $250MM countrywide contract.

Generated first CDMA network upgrade document to simplify and automate the software upgrade process for CDMA networks, eliminating hundreds of manual steps and countless outages.

OWNER OPERATOR

09/2003 – 09/2006 C-FX Asset Management, LLC Chicago, IL

Founder and owner of commodity trading advisory firm.

Managed money for clients, publication of trading advisory newsletter and trading seminars.

PUBLICATIONS

"Smith Micro OMA M2M Platform", Mobile World Congress OMA Demo Day, Barcelona

"Don't Let CES Tech Bring You Down", IT Business Edge

"Realizing the benefits of BYOD by addressing the "Bring Your Network" biggest hurdles", Telecom Reseller

"Managing a Millennial Workforce in an Era of Connected Things", Wired.com

"Expert Advice on the Pros and Cons of Developing a BYOD Policy", Click Software

"The High Cost of Bring Your Own Network", The Data Center Journal

"What the Future of Mobile Means for Online Social Networks", CMS Wire

"Connected Cars Show Promise, but Safety, Security Worries Persist", eWeek

"Connected Classroom", RCR Wireless

"Money Management Through Risk Allowance"

"Quasiequilibrium Determination of High-Tc Superconductor Transition Temperatures", The American Journal of Physics, co-author with Michael Pechan, Miami University, OH

SKILLS

SECONDARY

Data Analysis

Risk Management

Business Intelligence

Business Process Improvement

Conflict Resolution

Strategic Planning

Market Segmentation

Customer Relationship Management

Product Lifecycle Management

Competitive Analysis

Budgeting and Forecasting

Stakeholder Engagement

Vendor Management

Problem-solving

Quality Assurance

Presentation Skills

Team Training and Development

Sales Strategy

Data Integration

Reporting and Analytics

EDUCATION

LAKE FOREST GRADUATE SCHOOL OF MANAGEMENT

MBA 2002

MIAMI UNIVERSITY

MA 1994

CASE WESTERN RESERVE UNIVERSITY

BA 1992

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