NATHAN SEMAKULA

ad1y9s@r.postjobfree.com • LINKEDIN.COM/IN/NATHANSEMAKULA • 720-***-****

SUMMARY

Analyst professional with over 15 years’ experience in IT including project management, business analysis, sales support, risk management, mitigation and master data governance. Successfully demonstrate excellence in creatively managing people, highly complex processes, and technology. Manage IT driven projects that improved end user experience and ensured that organizational goals were met.

EDUCATION / CERTIFICATIONS

Bachelor of Science Aerospace Management Science Metropolitan State College of Denver May 2002

Scrum Master Certification February 2020

Project Management Professional Certification In Progress 2023

CORE STRENGTHS

• Excel in fast-paced work environment

• Increase efficiency within teams

• Quick learning of new concepts

• Management of complex processes

• Detailed Oriented

• Articulate & Analytical

• Interpersonal Skills

• Problem solving

• Organizational change champion

• Application implementation & completion

• Team organization skills

TECHNICAL SKILLS

• Oracle

• IAM

• Windows/UNIX/Solaris OS

• Server Maintenance

• Support Ticket Management

• QA Testing

• SAP (Fiori, NetWeaver)

• SDLC

• Atlassian (JIRA, Confluence)

• SOX/ISO Certification Training

• Compliance Analysis/Audit

• Tech Support/Customer Care

• SharePoint

• Microsoft Office incl. VISIO & Project

• Data Analysis/Conversion

• COBIT

• System Administration

• SAP Security

• TFS (Microsoft DevOps Azure)

• Reporting

• Analytics

• Telecommunications

• PeopleSoft

• WinShuttle

• Waterfall/Agile (SAFe) Methodologies

• Certified Scrum Master

• AirTable

• Coupa

• Microsoft Dynamics AX

• ServiceNow

• Monday.com

PROJECT ACCOMPLISHMENTS

• SAP ERP user access management update. Convert entire user community to industry standard specifications for SAP.

• Piloted completion of SAP ERP to become SOX compliant while facilitating work with basis and development vendors.

• WinShuttle application upgrade to most current version for NGVC users.

• Reduce project backlog items in SLDC environment after implementation phase and provide metrics when application outages occur.

• Facilitator for Starz employees selected to participate in UAT of Office 365 upgrade and report on findings to wider STARZ/Lionsgate community.

PROFESSIONAL EXPERIENCE

United Parcel Service, Alpharetta, GA (Contract) Aug 2023 – Oct 2023

Senior Business Analyst

Coordination of Site Unification communication material and project status information to internal support teams. Worked closely with the Senior Product Manager to help drive initiative to completion within allotted scope, budget and time.

•Write epics, user stories, features and tasks for all work related to the Site Unification initiative.

•Liaison between development and product owner to communicate status’ to the business units and their owners.

•Participate in weekly check-ins with the different scrum and product teams.

•Write up documentation for product roadmaps.

Starz Lionsgate, Englewood, CO Nov 2021 – Jan 2023

Business System Analyst

Troubleshooting, reviewing, analyzing and modifying IBMS, SAP ERP, WinShuttle, SharePoint, AirTable and DocuSign

applications, as well as other systems supported by Business Systems team. Use Atlassian software products (JIRA,

Confluence), Monday.com and ServiceNow to track project statuses and report updates to business units and management.

• Performed in-depth data and process analysis to answer business questions, then identify and implement solutions.

• Primary tech support contact with the product vendor, providing routine administration of supported applications.

• Provided hands-on and group user training for supported applications.

• Assisted in the process of extending various systems through configuration and integration to other 3rd party systems.

• Collaborated with internal customers to determine product requirements for possible upgrades, integration, and general support.

• Work on SaaS project initiatives to help transition business users over to online applications from local install applications.

• Acted successfully in dynamic environments with multiple engineers, vendors, and consultants to ensure system reliability and the satisfaction of customer requirements.

Nike, Hillsboro, OR (Contract) Sep 2019 – Oct 2019

Business System Analyst, Coupa Product Support

Enterprise Finance Solutions team, working with the business and its stakeholders to provide cloud-based procurement & invoicing solutions through SaaS tools. Participate in Scrum ceremonies using SAFe Agile methodology.

• Maintain Coupa’s procurement & invoicing tool, including procure-to-pay and e-Invoicing modules and the business processes that utilize them

• Hands-on configuration and support for Coupa users post Go-Live.

• Applied SAFe Agile methodology, including creating stories, working in a Kanban environment, participating in scrums and other Agile ceremonies.

• Collaborate with business partners from different geographies outside of North America (Europe, China, Asia Pacific) to incorporate their short and long-term procurement and invoicing requirements, statutory regulations, and controls into viable solutions

• Creating functional specs, Source-to-Target Maps, batch and configuration documents for integration partners for development of data links between systems

• Analyze potential gaps in business processes for the designing, solutioning, implementing, planning and integration tests.

•Troubleshooting Coupa and other invoicing/procurement systems and processing concerns from the business and suppliers.

•Follow SDLC framework to implement tool for initial go live, operational changes, break fixes, and maintenance releases.

Open Technology Solutions, LLC. Englewood, CO (Contract) Jun 2018 – Feb 2019

Online & Mobile Applications Support Specialist/Scrum Master

• Support consortium partners with online, mobile banking, and related auxiliary applications

• Manage support tickets including production bugs, priority work, and research items; work toward solutions to these tickets and communicate with customers and vendors to achieve this goal

• Define and document new processes; provide understanding of value add of existing process to partners.

• Determining and document proper testing and deployment procedures.

• Coordinate and participate in application reviews and testing to ensure there is no adverse impact on organizational operations or security.

• Work with Application SME’s and development management to determine bug fixes and updates to be included subsequent releases.

• Participate and lead out in scrum standups.

• Provide customer support to internal and external customers; present status information to partners.

• Work closely with digital program team and develop the role.

• Contract Completed

Frontier Airlines, Denver, CO (Contract) Oct 2017 – Mar 2018

Senior Finance Application Systems Analyst

Perform Financial Systems Functional Administrator duties, including insuring system up-time, providing tier-2 support for

all financial applications, including Coupa and Microsoft Dynamics AX.

• Primary Business Analyst for all financial systems applications, including requirements gathering, gap analysis, and project management

• Manage all support tickets for all financial systems, including both desktop support and training for employees that need assistance interacting with financial systems

• Worked as a business analyst and technical resource on a high-profile implementation project for Coupa and migration project for Microsoft Dynamics AX (ERP)

• Assist with SOX compliance control implementation and validation for all financial systems

• Lead out in application projects for the accounting team

• Contract completed

Natural Grocers, Lakewood, CO Oct 2015 – Oct 2017

Functional Business Analyst

• Writing functional requirements for IT parameters

• Team with other analysts to complete initiatives that improve on processes in stores and impact organization success

• Create functional business intelligent documentation and keep it up to date

• Maintain data used for reporting from different environments within SAP

• Maintain SharePoint site being used as document repository for documenting processes as well as for audit report findings

• Develop SOX security policies and procedures that will need to be implemented to be ready for initial and subsequent SOX audits

• SAP security liaison to coordinate transition of SAP user group to new security roles in SAP along with SOX remediation for security settings. Additionally, administer SAP Security for SAP users during remediation period.

• Manage SOX compliance activities and coordinate actions needed from basis and development vendors

• Facilitate updates which occur periodically which affect entire SAP user base

• WinShuttle administration for users

Level (3) Communications, Englewood, CO (Contract) Mar 2015 – Aug 2015

Data Analyst

• Compare current PeopleSoft and Oracle Item Master data to identify PeopleSoft items that need to be uploaded into Oracle

• Audit and verify PeopleSoft Item Master items prior to load into Oracle, including audit and removal of duplicate entries

• Data scrubbing of information in PeopleSoft to ensure correctness of customer, location and product information

• Exporting of PeopleSoft data into Excel spreadsheet format to assist with data quality, filtering out any information that was not up to date with current or new information from customer follow-up email requests

• Identify overlap items, and determine the best pricing, available suppliers and correct manufacturer and description information is recorded in Oracle for all Operating Units and Locations

• Work with different business units within the organization to get required information that was to be used in Oracle

• Contract completed

IHS, Englewood, CO (Contract) Dec 2012 – Mar 2015

SAP Product Master Data Manager

• Maintain master data quality using Microsoft Excel functions for CRM and SAP application systems

• Knowledge of product data management and governance policies

• Assist with new entity onboarding to SAP\Vanguard, participate with conversion activities as well as Data Governance activities.

• Communicating requirements to incoming business entities in regards to their data being consumed by SAP

• Utilization of SharePoint to track and audit all changes, additions of SAP Master Data and provide metrics to sales leaders as needed

• Maintained SharePoint lists for other groups with which master data group was in collaboration with as well as using SharePoint as document repository for documenting processes relevant to the team

• Contract completed

Wells Fargo Bank, Denver, CO (Contract) Jan 2012 – May 2012

Quality Control Analyst for Information Technology

• Provide control testing support for Information Services applications.

• Responsible for with testing and reviews for previously defined risk assessments.

• Knowledge of Access Management, data integrity controls and consumer privacy requirements.

• Recorded vulnerability findings within Well Fargo IT systems that were used for the quality control reports.

• Develop metrics showing deficiencies within internal systems in order to help drive IT fixes

• Contract Completed

Translations Transperfect, Boulder, CO Sep 2010 – Aug 2011

Support Engineer

• Provided virtual/remote training for new and existing software product end-users

• Managed ticket filtration/delegation for both technical and non-technical issues

• Follow up with sales reps and account executives at all levels to ensure efficient and timely issue resolve

VOLUNTEER EXPERIENCE

Ugandan American Adventist Association (UGAMAA) Jan 2019 – Present

Communications/IT Director

• Provide official communications for UGAMAA and its members

• Maintain official website http://www.ugamaa.org and update with pertinent information about upcoming events and initiatives

• Maintain social media platforms and implement IT solutions to help UGAMAA operate in the digital space

• Plan and organize annual camp meeting activities, including media needs and requirements necessary for services and presentations

Denver Park Hill SDA Church, Denver, CO Jan 2013 – Dec 2019

Head Deacon

• Lead and train deacon staff to help facilitate in the worship exercises on a weekly basis

• Serve on various auxiliary committees in advisory basis to help shape the mission, vision and commission of the local church

• Maintain presentation and security of all facilities, property and equipment used by the church

• Train boys under the age of 18 to fill the role of deacon on weekly basis

• Handle any security issues in conjunction will local law enforcement authorities if needed

• Prepare deacons, deaconess and elder teams to participate communion services which occurs once every quarter

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