Project Management N A
Resume:
Mansfield, TX
***************@*****.***
P R O J E C T M A N A G E M E N T P R O F E S S I O N A L HAIDER NAQVI
T E C H N I C A L
S K I L L S
Canadian School of Management
Bachelor of Business Administration December 1988
CERTIFICATIONS
Agile with Atlassian Jira Project Management Certification November 2022 E D U C A T I O N & C E R T I F I C A T I O N S
Project Management
Jira
Test Plan, Cases, Processes
Agile Methodology
Risk Management
User Story Creation
Verbal & Written
Communication
Agile
Waterfall
Scrum
Kanban
P R O J E C T
M A N A G E M E N T
S K I L L S
English
Urdu
Hindi
Punjabi
L A N G U A G E S
E X P E R I E N C E
May 2012 –June 2014
APPLE TECHNICIAN GENCO
Supported IT teams in maintaining company hardware and software systems. Took active role in multiple and diverse projects to become familiar with technical tools and procedures.
Responded to user requests for service by troubleshooting problems and helping to develop solutions.
Assisted team and end-users with hardware and software configuration, setup and troubleshooting to maintain system functions
Troubleshot malfunctions and diagnose issues for equipment and components. Managed computer hardware and software by installing new components and updating existing parts.
June 1992 – May 2012
OWNER/GENERAL MANAGER GOOD BUY FOOD MART
Hands-on daily operations, supervision of store manager and staff, daily accountability including accounts payables and receivables, scheduling, assigning employees to specific duties to best meet needs of the store, inventory control, pricing and merchandising, budgeting, payroll, hiring and training, troubleshooting areas of concern, improvement of customer relations, generating repeat business through exceptional customer service.
Increased monthly sales by 20% through effective inventory management and targeted promotions.
scores by 15% through the implementation of a new training program for staff members.
June 2014 – November 2023
OWNER/GENERAL MANAGER NAQVI WASHETRIA
Responsible for all components of the business including inventory, maintenance, accounting and customer service.
Implemented a wash, dry and fold service to boost customer sales and experience. Increased monthly sales by 80% through effective inventory management and targeted promotions.
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