DM Daniel McQuade

Olympia, WA ***** 360-***-****

ad1y8o@r.postjobfree.com

PROFESSIONAL

SUMMARY

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated [worker] professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

SKILLS Trash removal

Heavy lifting

Safety Procedures

Worker safety procedures

Safety-minded worker

Facilities support

WORK HISTORY FACILITIES WORKER 12/2006 to CURRENT

Emerald Queen Casino Tacoma, WA

Followed instructions from supervisor regarding daily job tasks and duties. Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.

Set up and broke down meeting rooms for events.

Reported building issues to building management to reduce safety concerns

Set up and broke down meeting rooms for events

Safely and effectively handled wide range of cleaning products and solutions

Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications

Optimized work readiness with effective gathering of parts and supplies in alignment with specifications

Removed trash and recyclables at end of each shift and disposed of items in proper receptacles

Positively engaged with customers and maintained professional appearance as company representative

Created and followed detailed maintenance schedules for cleaning equipment, resulting in 75% increase in equipment lifetime Followed instructions from supervisor regarding daily job tasks and duties Reported issues to property manager so effective resolutions could be put into place

GARAGE ATTENDANT 09/1993 to 06/2000

Dolben Co. Brookline, MA

Parked and retrieved vehicles for residents, guests and staff, showing concern for personal property and exercising defensive driving practices. Met incoming cars, greeted vehicle occupants and gave directions to parking locations as necessary.

Delivered vehicles to hard-to-reach destinations as required, operating on rigid timetables and garnering widespread customer satisfaction. Operated wide variety of cars, trucks and vans, safely driving both manual and automatic transmission vehicles to assigned destinations. Responded to customer requests efficiently and with knowledgeable assistance.

Educated customers about brand to incite excitement about company's mission and values.

Removed safety hazards, soiled items and trash from customer areas. Responded to all customer inquiries thoroughly and professionally. Increased customer satisfaction by resolving issues. Demonstrated respect, friendliness and willingness to help wherever needed.

Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Offered friendly and efficient service to customers, handled challenging situations with ease.

Learned new skills and applied to daily tasks to improve efficiency and productivity.

Parked and retrieved vehicles for residents, guests and staff, showing concern for personal property and exercising defensive driving practices Delivered vehicles to hard-to-reach destinations as required, operating on rigid timetables and garnering widespread customer satisfaction Operated wide variety of cars, trucks and vans, safely driving both manual and automatic transmission vehicles to assigned destinations Met incoming cars, greeted vehicle occupants and gave directions to parking locations as necessary

Responded to all customer inquiries thoroughly and professionally Determined customer needs by asking relevant questions and listening actively to responses

Educated customers about brand to incite excitement about company's mission and values

Responded to customer requests efficiently and with knowledgeable assistance

Removed safety hazards, soiled items and trash from customer areas Developed and implemented performance improvement strategies and plans to promote continuous improvement

Identified issues, analyzed information and provided solutions to problems Received and processed stock into inventory management system Actively listened to customers' requests, confirming full understanding before addressing concerns

Developed and maintained courteous and effective working relationships Successfully maintained clean, valid driver's license and access to reliable transportation

DRIVER 05/1983 to 03/1986

D.A.V.E. Transportation Cambridge, MA

Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.

Upheld high standards of professionalism and discretion when working with high-value clients.

Obtained customer signatures to complete and process paperwork. Cleaned and maintained vehicle and assessed vehicle for damage after each shift.

Informed management of daily activities by updating logs with mileage and delivery information.

Checked in with dispatch service and updated with current location. Kept detailed mileage and fuel reports to track overall fuel costs. Assisted passengers with entering and exiting vehicles safely and securely stowed baggage to minimize damage risk.

Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.

Minimized liability by consistently following road rules when driving. Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs

Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions

Checked in with dispatch service and updated with current location Planned and adjusted optimal routes based on traffic and weather conditions

Upheld high standards of professionalism and discretion when working with high-value clients

Assisted passengers with entering and exiting vehicles safely and securely stowed baggage to minimize damage risk

Answered, scheduled and responded to reservation calls at specific times and locations

Obtained customer signatures to complete and process paperwork Minimized liability by consistently following road rules when driving EDUCATION GED

Somerville High School, Somerville, MA

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