Customer Service, Data Entry, Office Manager
Resume:
Eeon Brown
Parma, OH *****
*********@*****.***
I have over 30 years experience in excellent customer service, retail sales associate, customer care, customer support, organizational, management and strong communication and verbal skills. I’m self- motivated, a problem solver and detailed oriented
Authorized to work in the US for any employer
Work Experience
CNA/Caregiver
HealthCare Innovations Private Services - Columbus, OH 1997 to Present
Personal care aide to individuals with disabilities Personal care to disabled seniors
Legal Assistant
Private Law Firm - Cleveland, OH
September 2009 to August 2022
General Administrative Office duties includes and not limited to Legal research, Accounting: Accounts payable
Accounts receivable
Filing, data entry, personal assistant, excellent customer service support with the general public Office Manager
Academy of Court Reporting - Cleveland, OH
April 2006 to May 2010
General Office Manager /personal assistant: answer phones,filing, customer service, data entry, distributed mail, giving excellent customer service to the general public Restaurant Server/Cashier
Country Club - Columbus, OH
March 1993 to December 1996
Excellent customer service, data entry into POS system, distribution of customers food order, clean Restaurant Server/Cashier
Jacks Grill restaurant - Baton Rouge, LA
January 1985 to February 1993
Various positions:
Customer service
Cashier
Server
Dishwasher
Education
Associate's degree in Paralegal Studies
Cleveland Community College - Cleveland, OH
September 2007 to April 2009
Skills
• Accounts Payable
• Office Management
• Legal Research
• Accounts Receivable
• Accounting
• POS
• Payroll
• Legal Drafting
• Personal Assistant Experience
• Microsoft Outlook
• QuickBooks
• Calendar Management
• Microsoft Excel
• Financial Report Writing
• Interviewing
• Data Entry
• Bookkeeping
• Proofreading
• Clerical Experience
• English
• Conflict Management
• Negotiation
• Home Care
• Caregiving
• Senior Care
• Retail sales associate (10+ years)
Awards
Dean’s List
September 2010
Maintained a grade point average of 3.5 and better Certifications and Licenses
CNA / PCA
June 1997 to Present
Certified Nursing Assistant
Personal Care Aide
Assessments
Customer service — Completed
June 2023
Identifying and resolving common customer issues
Full results: Completed
Customer focus & orientation — Proficient
June 2023
Responding to customer situations with sensitivity Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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