**** ****** *** *** * ***, Big Rapids MI

231-***-****

ad1y80@r.postjobfree.com

Laya Griffin

SKILLS

●Critical thinking and problem solving.

●Teamwork and collaboration.

●Professionalism and strong work ethic.

●Oral and written communications skills.

●Leadership

EXPERIENCE

Jones Homemade Ice Cream, Baldwin, MI — Server/ Manager

04/21 - PRESENT

●making all of the desserts for the customers of the restaurant.

● organizing take-out orders and working the cash register.

●providing quick, friendly, and effective customer service

Lake Osceola State Bank, Baldwin, MI — Teller

01/22 - PRESENT

●Handle transactions for customers, including check cashing, deposits, withdrawals, transfers, loan payments, cashier's checks, and opening and closing of accounts.

●Work with other tellers as a team to complete daily tasks while demonstrating respect and professionalism, being prompt, and supporting management as needed.Meet and exceed bank service standards, greeting and acknowledging each customer to make them feel welcome, while complying with bank procedures and security

●Identify customer needs, provide information on new products and services, and direct customers to branch representatives as needed.

EDUCATION

West Shore Community College, Scotville, MI — None

08/21 - 12/22

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