Olivia Fils-aime *** court street

Brockton MA ***01

857-***-****

ad1y7r@r.postjobfree.com

EXPERIENCE

Mattapan Tech, 24 Regis rd, Mattapan, MA 02126— Customer service July 2019 - September 2019

This was a summer program where students would learn how to fix computers and we then fixed people’s computers when they were broken. We got a weekly stipend so it’s considered a job, and we students also spoke to customers who were getting their gadgets fixed, we mostly focused on customer service, and satisfaction

The children’s place, 200 Westgate Dr, Brockton Ma 02301– Sales associate July 2020 - August 2021

I’m a sales associate for the Children’s place so through the day I help customers find what they need, do returns, do transactions, pack online orders, and restore the floor.

Jos healthcare, 1005 state road– Healthaide

February 2021- September 2022

I’m a direct care worker with people with neurological disabilities. With everyday care such as cooking cleaning and

Ark behavioral health, 500 victory road- behavioral health technician August 1 2022- May 2023

I’m a behavioral technician and I give direct care to people who struggle with drug and alcohol and substance abuse. Providing aid during the withdrawal and rehabilitation process.

Spirit Airlines, One harborside dr - ticket counter agent/gate associate May 2023- currently working here

I'm currently holding a position at spirit airlines as a ticket counter agent. I greet and help customers with their boarding passes and bag drop off. I also help with the boarding process of our flights.

SKILLS

CPR/AED certification

Massachusetts

Alcohol Seller-Server

certification

Certified CNA

I’m a people person,

very good with

peoples satisfaction

and customer service

I have good

leadership skills

Great communication

skills

Conflict resolution

Great social skills,

and a active listener

I am a Fast learner

AWARDS

I have won the Obama Award

For great leadership and well

collaboration with others

I have been on deans list for 4

years in a row

I have been able to achieve

this due to me a/b+ average

I have won student of the

month 3 times

EDUCATION

New heights charter school,1690 Main Street,Brockton, MA 02301—

September - June,2022.

I have been enrolled into college courses and attending Massasoit since my sophomore year of highschool as dual enrollment Massasoit community college,1 Massasoit blvd, Brockton, MA 02301—

September 2021 - June,2023

I have graduated with my associates in liberal arts and am continuing my education this semester at Merrimack college studying psychology. PROJECTS

● I’ve done fundraising for school sports at my former highschool

● On saturdays I go with my church to hand out clothes,food,and blankets to the homeless

● Once a month I go to the senior center and play games and spend time with the senior citizens

● And I help little kids with their homework every week at the library

Due to my selflessness need to

help others around me

I have also been committed to

the honors society through

Massasoit.

LANGUAGES

I only speak English but am

currently learning asl

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