Medical Assistant

Amanda Spotts

***** ****** ** *, *********, Al **539 251-***-**** *********@*****.***

Profile

To obtain a position in a full-time environment with a reputable company, where I can learn and grow in my field. I am permitted to work ultimately progressing forward in my field utilizing my skills, abilities, and experience for the benefit of the company with the opportunity for growth and advancement. My goal is to be the best at what I do. I am willing to learn all that I can, no matter the area. I am intelligent enough to know the job, smart enough to learn the job, and I am willing to do the job.

SCCMA JACKSON FAMILY MEDICAL CLINIC FEBRUARY 2022- AUGUST 2023

Collected and documented patient medical information such as blood pressure and weight

Assisted with routine checks and diagnostic testing by collecting and processing specimens

Sanitized, restocked and organized exam rooms and medical equipment

Called and faxed pharmacies to submit prescriptions and refills

Pre-cert Patient Medications

Maintained detailed records of test results by entering data and patient information into computer

Prepared lab specimens for diagnostic evaluation.

Obtained client medical history, including medication information, symptoms and allergies

Documented vital signs and health history for patients in clinic and hospital environments.

Completed clinical procedures and gathered patient data for interpretation by physician.

Obtained client medical history, medication information, symptoms, and allergies.

Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.

Performed medical records management, including filing, organizing and scanning document

CNA Genuine Care Center August 2019- January 2022

Delivered compassionate care to patients with acute conditions and injuries

Ensured optimal patient comfort during bed rest and transport

Helped nursing staff provide wound care and change dressings as needed to improve circulation and reduce risk of infection

Monitored patients’ pulse, blood pressure, and oxygen saturation level

CUSTOMER SERVICE DOLLAR GENERAL FEBRUARY 2019 - JULY 2019

·Provided fast and friendly customer service.

·Aided the customer in finding what they need.

·Assisted in ensuring the store feels welcoming and is like a place where customers want to shop.

·Supported the store manager.

·Assisted in modeling “customer first” behavior for the store team.

·Managed transactions with customers using cash registers.

CUSTOMER SERVICE WALGREENS AUGUST 2015 - FEBRUARY 2016

·Engaged customers and patients by greeting them and offering assistance with products and services.

·Resolved customer issues and answers questions to ensure a positive customer experience.

·Modeled and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits and Walgreens service traits.

·Registered customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

·Ensured compliance with state and local laws regarding regulated products.

SERVER LONGHORN STEAKHOUSE MAY 2013 - MAY 2014

·Examined trays to ensure that they contain required items.

·Placed food servings on plates or trays according to orders or instructions.

·Monitored food distribution

·Ensure that meals are delivered to the correct recipients and that guidelines, such as those for special diets, are followed.

·Loaded trays with accessories such as eating utensils, napkins, or condiments.

·Clean or sterilize dishes, kitchen utensils, equipment, or facilities.

Education

CERTIFIED MEDICAL ASSISTANT HERZING UNIVERSITY BIRMINGHAM, AL

COMPUTER NETWORKING MISSISSIPPI GULF COAST COMMUNITY COLLEGE GULFPORT, MS

CERTIFIED NURSING ASSISTANT BILOXI HIGH SCHOOL BILOXI, MS

Military Experience

U.S. NAVY INFORMATION TECHNOLOGY MARCH 2000 - NOVEMBER 2002

·Oversaw the daily performance of computer systems.

·Answered user inquiries regarding computer software or hardware operation to resolve problems.

·Entered commands and observed system functioning to verify correct operations and detect errors.

·Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.

·Installed and performed minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.

·Entered classified information into federal database requiring clearance status.

Certifications

NHA CCMA

BLS CERTIFIED

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