Mariam Ahmadi

San Jose, CA *****

ad1y6o@r.postjobfree.com

+1-408-***-****

I am a dynamic and energetic property manager with a solid history of success. I have a talent for cultivating and supporting tenant relationships, which has led to high occupancy rates, minimal turnover, and renewal of long-term leases. As a steadfast leader, mentor, and coordinator, I have a track record of steering improvement projects, building and guiding top-performing teams, and optimizing internal operations. Additionally, I am motivated, detail-oriented, and possess strong communication and interpersonal skills. I am able to work independently as well as part of a team, and I am comfortable working with people from all walks of life. In my current role, I oversee the day-to- day operations of a busy office, including maintenance, repair, rent collection, and lease enforcement. Through this experience, I have learned how to manage staff members and tenant relationships while ensuring that the property is always running smoothly. Work Experience

Property Manager

UDR corperation Tierra del Rey - Marina del Rey, CA August 2021 to March 2023

• Coordinated the activities of cross-functional staff, including maintenance workers and cleaners. Met with potential clients, providing tours across units that met their needs.

• Ensured tenant satisfaction by providing timely communication and assistance on a wide range of issues.

• Achieved over 95% tenant approval rates through swift response to all complaints or help requests.

• Increased occupancy by 40% within one month by collaborating with the property manager to design strategic marketing materials

• Filed paperwork for tenants going through application process.

• Managed cash flow of rental collections and additional fees issued to tenants (i.e., fines for violating terms of service agreement).

• Prepared monthly reports on property maintenance issues needing repair.

• Evicted tenants who did not follow significant contractual agreements such as refusal to pay rent and vandalism of property.

• Adhered to the Fair Housing Act when interviewing potential tenant Assistant Apartment Manager

UDR. - Denver, CO

December 2018 to August 2020

• Collected rent from tenants by arranging visits to home on a specific date every month.

• Hired and paid maintenance companies to fix common issues such as plumbing, air conditioning, and electricity.

• Interviewed tenants and followed the Fair Housing Act to ensure non-discriminatory treatment.

• Inspected property for toxins and damage from infestations from pests such as termites, ants, and rats.

• Worked with a leasing agent to recruit potential tenants.

• Edited and updated rental agreements to include information pertaining to care and maintenance of property.

Education

Bachelor's degree in Marketing and Design

Cal State East Bay - Hayward, CA

June 2008 to June 2010

Skills

• Branding

• Public Relations

• Salesforce

• Google Analytics

• Marketing

• Digital Marketing

• Social Media Management

• Property Management

• WordPress

• Fair Housing Regulations

• Office Management

• Analytics

• Yardi

• Search Engine Optimization (SEO)

• Microsoft Outlook

• Adobe Photoshop

• Adobe Creative Suite

• Property Leasing

• Content Development

Languages

• Farsi - Fluent

Assessments

Sales skills — Proficient

July 2022

Influencing and negotiating with customers

Full results: Proficient

Verbal communication — Proficient

July 2022

Speaking clearly, correctly, and concisely

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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