Customer Service Experience
Resume:
Koreco Cleaves
Detroit, MI *****
ad1y5h@r.postjobfree.com
Customer service professional experienced in identifying and selling products based on customer needs and processing credit card and cash transactions. Skilled in using computers and handheld devices. Deliver a quality customer checkout experience in a quick, friendly, and professional way. Authorized to work in the US for any employer
Work Experience
Inventory Specialist
Detroit Metropolitan Wayne County Airport - Detroit, MI September 1990 to Present
Reviewed the incoming orders and assigned work to the [Job title]s to maintain a demanding schedule. Consulted with customers to understand their desires and suggest the best products to meet their needs. Continuously classified and filed records to keep the system efficient and all information organized. Cashier, Stocker
Davis Brothers Seven & Outer - Detroit, MI
May 2007 to February 2014
USA - Detroit, MI
Increased customer satisfaction ratings by 15% in six months. Found ways to improve the customer experience by taking accountability and acting as a store Brand Ambassador.
Operated POS cash register, handling an average of [Number] transactions on average daily. Solved complaints by customers and issued credits for returned merchandise. Cashier, Stocker
Metro Foodland - Detroit, MI
June 2002 to September 2006
Verified prices and calculated totals using scanners and point of sale (POS) systems. Found ways to improve the customer experience by taking accountability and acting as a store Brand Ambassador.
Cattleman's Meat and Produce - Taylor, MI
January 1992 to May 2001
Reviewed the incoming orders and assigned work to the [Job title]s to maintain a demanding schedule. Reviewed blueprints and specifications to understand each job and plan the correct sequence, minimizing errors and avoiding wasted materials.
Moved heavy boxes, containers and pallets with the use of hand trucks and pallet jacks. Education
High school diploma
Skills
• POS systems
• Customer service excellence
• Scanner operations
• Merchandise restocking
• Cash handling
• ID verification
• Product recommendations
• Restock products
• Retail operations
• Computer Skills
• Inventory Control
• Shipping & Receiving
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