Gary Willis

**** ***** **** **

Atlanta GA *****

Phone 404-***-****

Email: ad1y2y@r.postjobfree.com

A highly experienced Professional who has demonstrated the ability to lead diverse teams of professionals to new levels of success in a variety of highly competitive industries in fast-paced environments. Strong technical and business qualifications with an impressive track record of hands-on experience in management. Proven ability to successfully analyze an organization's critical business requirements, identify deficiencies and potential opportunities, and develop innovative and cost-effective solutions for enhancing competitiveness, increasing revenues, and improving customer service.

PROFESSIONAL EXPERIENCE

City Gear, Atlanta, Georgia

2013-2023

Regional Manager (2020-2023)

•Oversee the operations of multiple districts and store.

•Guide, train, coach, develop and manage lower-level management and supervisors

•Prepare performance reports for presentation to upper administration

•Organize and implement training programs for staff in the entire region

•Validates and enforces consistency across all locations in the management of company policy and procedures including but not limited to processing shipment, merchandising, pricing, cleanliness and safety standards.

•Address all store issues in a timely manner.

•Monitors for compliance on all policies, procedures and programs.

•Actively participates in staffing to include recruiting, interviewing, hiring and training.

District Manager (2018- 2020)

•Validates and enforces consistency across all locations in the management of company policy and procedures including but not limited to processing shipment, merchandising, pricing, cleanliness and safety standards.

•Address all facilities issues in a timely manner.

•Able to perform and train employees on every function in the building.

•Monitors for compliance on all policies, procedures and programs.

•Actively participates in staffing to include recruiting, interviewing, hiring and training.

•Validates all scheduling directives and monitors attendance, reporting directions and counseling.

•Participates in human resource and loss prevention investigations.

•Required to function as a general manager and support assigned locations as needed.

•Participates in all phases of assigned new store openings.

•Ability to drive sales and ensure customer service

•Computer and social media knowledge

Store Manager (2013-2017)

•Recruit and hire a diverse, customer service oriented sales team.

•Train, coach and develop staff to provide a “best in class” shopping experience and drive overall sales results.

•Foster a cohesive, team-oriented environment.

•Identify training needs of individual team members and execute training plan accordingly.

•Continually recruit ahead of needs to facilitate promoting from within and building bench strength.

•Train entire staff on operational excellence and maintain an organized and orderly work environment.

•Manage payroll through effective scheduling both to the needs of the business and to deter shrink.

•Cultivate open and constant communication with entire staff through use of company tools.

•Consistently execute company merchandising directives including ad sets and promotional changes.

•Train MIT and Assistants to understand how to merchandise and incorporate new receipts into current sale set.

•Maintain a clean, neat and orderly store

EDUCATION/TRAINING

Bachelor’s Degree Marketing,

GEORGIA STATE UNIVERSITY, Atlanta, Georgia

Associate Degree Business Administration, (2011)

ATLANTA METROPOLITAN COLLEGE, Atlanta, Georgia

Customer Service Management Training, (2006)

SEAR ROEBUCK AND CO.

Management Communication Training, (2022)

HIBBETT CITY GEAR

AWARDS/ ACHIEVEMENTS

•City Gear Southeast region maintain 1% or more sales, the only City Gear Region to made $100 million 2020-2022

•City Gear Atlanta 1 District maintain 1% or more sales gain for 70% of Same Stores in FY2019, FY2020

•City Gear Atlanta 1 District maintain Company Shrink standard under .60% for 70% of Same Stores in FY2019, FY2020

•City Gear Atlanta 1 District product two District Managers for City Gear in FY2020, FY2021

•City Gear Presidential Circle 2015,2016,2017

•City Gear Southern Regional Manager of Year 2016

•City Gear Manager of The Year 2016

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