Program Management Quality Control

Damian Bernard Williams

*** ***** ***** ****

Toney, AL 35773

C. 256-***-****

***************@*****.***

A mission-oriented, experienced Leader with more than 30 years of experience with proven abilities in Materials Handling, Asset and Fleet Management, Program Management, Operations Management, Process Improvement, Standard Work Documentation; Emergency Management, and Adult Instruction, while developing and maintaining a culture of accountability and professionalism with a positive attitude and a team-oriented mindset. Decorated and commended by leadership for being an energetic problem-solver who has a proven track record of driving professionalism and quality by raising performance standards and expectations, reducing operating costs, and improving safety through aggressive risk management and innovative training.

Areas of Expertise

Planning & Scheduling Quality Control Strategic Data Analysis

Program Management Asset Management Risk and Cost Mitigation

Cross Functional Leadership Technical Writing Communication Skills

Professional Experience

Materials Expeditor, PlanIT Group (under contract with Lockheed Martin Space) – April 2023 to Present.

Responsibilities: Responsible for verifying inventory information in parts kits, preparing organizing and assembling parts kits for technicians, retrieving and delivering requested parts. Verifying appropriate inventory control numbers. Removing product from the operations floor that have past due expiration dates, removing and scrap parts that are damaged or out of date, and ensuring each product displays the proper badges and labels, and has the required quantity. Providing input to coworkers and supervisors recommending changes in processes and procedures to improve safety, efficiency and quality.

Manager in Training, Express Oil Change and Tire Engineers – March 2023-April 2023

Responsibilities: Received training in each of the job tasks associated with this business in order to gain an understanding of the process and procedures, as well at the job responsibilities for each assigned position – Hood Tech, Pit Tech, and Service Advisor.

Independent Benefits Consultant for Globe Life, a division of Liberty National Life Insurance. December 2022 to March 2023.

Responsibilities: Providing Independent Benefit Consultation for clients an an independent contractor for Globe Life Insurance, a provider of supplemental insurance policies for businesses that would qualify for group rates based on the number of employees.

Achievements: Obtained my license to sell life and health insurance in the State of Alabama and the State of Tennessee.

Security Site Coordinator, Marksman Security Corporation- April 2022 to October 2022 (Under contract with Meta).

Responsibilities: Responsibilities included, filling in for the Security Operations Manager when he is off site, responding to client needs and issues, setting up and coordinating meetings as required, assisting with new hire orientation and training, determining hiring needs and forwarding the result to Talent Acquisition, and fleet maintenance, uniform and equipment inventory, writing policy and procedures, assisting with strategic planning, maintaining personnel files and other documents, field inspections and post checks

Planning and Scheduling: Scheduling employees, payroll, and client billing, preparing weekly financial reports and power point presentations, collecting and analyzing data and maintaining metrics on employee call outs, related disciplinary action and use of paid time off

Account Manager, Allied Universal Security, Madison, Alabama – March 2021 to December 2021 (Under contract with Mazda-Toyota Manufacturing).

Responsibilities: Providing oversight and supervision for the daily operations and performance of security services at Mazda-Toyota Manufacturing (MTM), maintaining adequate staffing to satisfy manpower needs, for recruiting, selection and hiring of new employees, and coordinating their onboarding through the Human Resources Department, coordinating the development of a Master Schedule that was utilized both for manpower scheduling and client billing, making frequent contact with the client liaison to ensure adequate services were being provided, working closely with the Director of Operations for training and guidance, collaborating with other team members to organize and implement project assignments, assisting with the development and revision of policies, procedures, and post orders, developing a variety of tools to collect, manage and report performance metrics to MTM management regarding the efficiency of security services, performing preliminary investigations of internal complaints and made disciplinary recommendation to the Human Resources Division.

Leadership: Provided direct supervision to two (2) Operations Captains, a Training Manager, the Fire Security Specialist team, and the Physical Security Officer. Provided coaching and mentoring, and training to subordinates at all levels of the organization to improve work performance standards and provide guidance for career development. There were a total of sixty five security personnel under my supervision.

Strategic Goals: Both long-term and short-term goals and objectives were established, and deadlines were established for project goals.

Site Supervisor, BOS Security, Huntsville, Alabama – 2020-2021 (Under contract with the U.S. Army)

Responsibilities: Scheduling and maintaining leave and attendance records, acting as a liaison between BOS and the client (US Army), supervising security officers assigned to the post and coordinating daily operations activities. Ensuring compliance with standard policy and procedure.

Achievements: Obtaining a Secret Security Clearance and Facility Security Officer certification through Center for the Development of Security Excellence.

Lieutenant (Patrol Supervisor), Madison Police Department Madison, Alabama – 2012 to 2020

Responsibilities, Ensuring adequate staffing to achieve departmental goals and objectives safely and effectively, establishing goals and objectives for my assigned shift in support of the department’s mission, preparing and reviewing reports, completing a daily “Interwatch” summarizing daily activities for the shift, and ensuring that the police services provided to our community were of the highest standard attainable, serving as the Community Relations Officer which required attending HOA and neighborhood watch meetings

Quality: Conducting internal investigations of police personnel who were the subject of alleged complaints or serious policy violations, conducting pre-employment background investigations for police candidates

Leadership: : Supervising both second and third shifts, identifying and providing training to meet the needs of the shift, providing discipline when necessary, assisting subordinates with career development through training, coaching and mentoring Under my supervision were two patrol sergeants and up to twelve patrol officers.

Achievements: Developing and implementing Neighborhood Watch Programs, coordinating community-oriented programs such as our annual “Drug Take Back” and blood drives and serving as the Public Information Officer for the City of Madison Police Department.

Sergeant (Training Coordinator), Madison Police Department, Madison, Alabama – 2010 to 2012.

Responsibilities: Conducting pre-employment candidate testing and evaluation and new employee orientation, supervising and administering the Field Training Program,, participating in community relations activities, providing instruction on criminal justice topics, Providing crime prevention seminars to the community as a part of the department’s community outreach mission.

Leadership: Supervising the Animal Control Unit, the K-9 Unit, the Traffic Safety Unit and supported members of the Special Operations Team in accomplishing mission, goals and objectives.

Achievements: Identifying, developing, and implementing new training programs, while updating and expanding existing training programs, planning and implementing annual In-Service training, expanding the existing firearms training program and acting as the departmental armorer.

In May 2011 I was awarded Officer of the Year.

Patrolman, Madison Police Department, Madison, Alabama — 2006-2010

Responsibilities: Patrolling assigned beat areas, identifying and deterring criminal activity, answering service calls, arresting suspected misdemeanor and felony offenders and completing appropriate reports, investigating traffic accidents, enforcing traffic ordinances and issuing citations to ensure public safety, improving community awareness through proactive policing

Achievements: 2008, was awarded the Optimist International Law Enforcement Award, and received a Certificate of Commendation.

Sergeant, North Precinct, Task Force, BJCC Patrol Unit, Birmingham Police Department 2002-2006

Responsibilities: Supervising patrol officers, beat assignments, scheduling, training, report review, and maintaining unit records. Payroll reporting, employee discipline and acting as a liaison between the Police Department and Civic Center security personnel.

Leadership: Supervising five Task Force members and six Civic Center patrol officers, analyzing crime trends to identify high crime areas and development and implement strategic plans for reducing criminal activity.

Detective, Homicide Unit, Birmingham Police Department, Birmingham — 1997-2002

Responsibilities: Investigating offenses involving homicides, suicides, suspicious natural deaths, felony assaults, sexual assaults, kidnappings, and the discharging of firearms into occupied dwellings and/or vehicles, providing instruction in homicide investigation courses at the Birmingham Police Academy, screening and obtaining felony warrants through the District Attorney’s office; preparing and presenting cases at Grand Jury, preliminary hearings, and trials, organizing and maintaining case files, evidence, and other related records, ensuring crime scene preservation; and working in conjunction with local, state and federal law enforcement agencies.

Achievements: Served as a member of the Southeast Bomb Task Force during much of 1999 and worked in conjunction with the FBI and ATF on the Eric Rudolph (Sandbomb) investigation. Received a commendation for Detective of the Month.

Detective, White Collar Crime Unit, Birmingham Police Department, Birmingham — 1995-1997

Responsibilities: Investigating offenses that involved forgery, fraud, and embezzlement, theft by fraudulent leasing, felony shoplifting, and credit card fraud, screening and obtaining felony warrants, preparing and presenting cases at Grand Jury, preliminary hearings and trials, preparing and presenting crime prevention seminars to merchant’s associations, serving as police liaison with the Birmingham business community, instructing white collar crime related courses at the Birmingham Police Academy, working in conjunction with local, state and federal law enforcement agencies.

Achievements: Awarded Detective of the Year, and the United States Secret Service Certificate of Appreciation.

Leadership: Successfully organizing and leading several undercover sting operations.

Detective, Burglary Unit, Birmingham Police Department, Birmingham — 1995-1995

Responsibilities: Investigating offenses involving burglary, theft of property, receiving stolen property, felony criminal mischief, and unclassified felonies, screening and obtaining warrants, preparing and presenting cases at Grand Jury, preliminary hearings and trials, organizing and maintaining case files, evidence and other related records.

Field Training Officer, Birmingham Police Department, Birmingham — 1993-1995

Leadership: Assuming responsibility for recruit officer field training in the practical application of law enforcement techniques, codes and ordinances, and departmental rules and regulations, evaluating the progress and performance of recruit officers through testing and observation.

Patrol Officer, South Precinct, Birmingham Police Department, Birmingham — 1991-1993

Responsibilities: Patrolling assigned beat areas, identifying and deterring criminal activity, answering service calls, arresting suspected misdemeanor and felony offenders and completing appropriate reports, investigating traffic accidents, enforcing traffic ordinances and issuing citations in order to ensure public safety, improving community awareness through pro-active policing and involvement in neighborhood associations and community meeting.

OTHER EXPERIENCE

Adjunct Professor, Calhoun Community College, Decatur, Alabama 2007

Responsibilities: Providing instruction in Criminal Justice, preparing class lectures and a variety of test materials, presenting lecture material to students, grading student work, and ensuring compliance with State Community College guidelines and university policies.

Education

Birmingham School of Law — Juris Doctor, May 1996

Auburn University College of Engineering — Bachelor of Aviation Management, (With Emphasis in Manufacturing and Production) August 1986

Alabama School of Fine Arts — Advanced Academic Diploma, June 1982

Southern Union Junior College, Criminal Justice – May 1987

Awards and Commendations

May 2012 2011 Officer of the Year

2008 Optimist International, Law Enforcement Award

January 2008 Certificate of Commendation

August 1999 Southeast Bomb Task Force Award, Eric Rudolph Investigation

August 1998 Birmingham Police Department, Homicide Detective of the Month

1997 United States Secret Service Certification of Appreciation

1996 Birmingham Police Department Detective of the Year

January 1991 Birmingham Police Academy, Top Academic Graduate

Leadership Training

April 2017 Risk Management and Loss Control for Law Enforcement

October 2012 Southern Law Enforcement Executive Development Seminar

October 2010 Performance Evaluation Training

April 2010 Small Unit Leadership

February 2005 Public Agency Training Council Mastering Performance

June 2002 Birmingham Police Department Supervisory School

April 1993 Birmingham Police Department Field Training Officers School

July 2003 Rockhill & Halton, Inc. Command Skill Development Workshop

Training Certifications

October 2018 Critical Incident Stress Management – Individual Counseling (Pending)

September 2018 Peer Support Counseling

July 2018 Critical Incident Stress Management – Group Counseling

October 2013 Below 100 Instructor Course

November 2011 NRA Firearms Instructor

August 2011 M16/AR-15 Armorer’s Course

August 2011 Tactical Shotgun Instructor Course

August 2011 Specialty Impact Munitions Instructor

July 2011 TASER Instructor Certification

June 2011 GLOCK Armorer’s Course

March 2011 Patrol Rifle Instructor Course

February 2011 State and Local Law Enforcement Training Symposium

2011 NRA Refuse to Be a Victim Instructor

November 2010 Pistol/Shotgun Instructor Course

August 2010 Field Training Officer Certification

January 2010 DWI Instructor Course

September 2003 Law Enforcement Training Center Instructor Development

January 2001 APOSTC Certified Instructor of Homicide Investigation

1985 Private Pilot

Investigations Training

November 2012 Internal Affairs

November 2007 Reid Interrogation Techniques

August 2000 Equivocal Death and Cold Case Homicide Investigation

June 1998 Law Enforcement Response to Sexual Assault

March 1998 Professional Training Institute, Homicide Investigation

June 1996 Forensic Document Examination and Handwriting Analysis

May 1996 Financial Investigation Techniques

July 1996 Kinesic Interview Technique

June 1995 Birmingham Police Department Investigator Training

Patrol Training

July 2016 ALERRT Basic I

October 2011 Gunshot Trauma for Law Enforcement

August 2011 Autism Response, Recognition and Safety

May 2008 T-CAP Criminal Patrol Training

July 2007 Active Shooter Response Training

March 2007 Certified Draeger Operator

February 2007 Skid Car Training

December 2006 Certified Radar Operator

May 2004 M26 Advanced Taser Certification

June 2001 School Violence Prevention and Threat Assessment

June 1998 Verbal Judo for Law Enforcement Officers

May 1995 NCIC/ACJIC Certification School

June 1992 Birmingham Police Department Riot Mobilization School

May 1991 Birmingham Police Department Firearms Transition School

Sept 1990 Birmingham Police Academy Recruit Trainee

FEMA Training

March 2015 Enhanced All-Hazard Incident Management / Unified Command

October 2012 Emergency Management Institute Professional Development Series

MGT 317 Disaster Management for Public Services

FEMA 229 Disaster Assistance – A Guide to Recovery Programs

ICS 100 Introduction to the Incident Command System

ICS 200 ICS for Single Resources and Initial Action Incidents

ICS 300 Intermediate Incident Command for Expanding Incidents

ICS 400 Advanced Incident Command System for Command and General Staff

ICS 700 Introduction to National Incident Command System

ICS 800 Introduction to National Response Framework

IS 101.b Deployment Basics

IS 120.b Introduction to Exercises

IS 208.a State Disaster Management

IS 230.b Fundamentals of Emergency Management

IS 235.b Emergency Planning

IS 240.a Leadership and Influence

IS 241.a Decision Making and Problem Solving

IS 242.a Effective Communication

IS 244.a Developing and Managing Volunteers

IS 293 Mission Assignment Overview

IS 393.a Introduction to Hazard Mitigation

IS 403 Introduction to Individual Assistance

IS 634 Introduction to FEMA’s Public Assistance Program

IS 772 Individual Assistance – Pre-Damage Assessment

PROFESSIONAL ASSOCIATIONS

International Homicide Investigators Association

International Law Enforcement Educators and Trainers Association

International Association of Law Enforcement Instructors

Law Enforcement Alliance for Peer Support

Member ASIS

Community Involvement

Knights of Columbus Member and Past Officer

Parishioner at St. John the Baptist Catholic Church

Member of the Ancient Order of Hibernians

Member of the Irish Society of North Alabama

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