Joshua Shockley

Always Striving! Always There! Always Ready!

Linwood, PA 19061

ad1y1u@r.postjobfree.com

+1-484-***-****

Goal-oriented professional with experience in behavioral healthcare, customer service and security seeking growth and development opportunities with values-based employer while contributing to the success of the team, the organization and the client Work Experience

Lead Youth & Family Development Specialist

Making A Change Group - Chester, PA

March 2022 to Present

. Develop, implement, and monitor individual life skills program for each client.

.Provide one on one assistance off site coaching clients in life skills.

.Maintained accurate and complete files and submitted weekly case management reports Determined client eligibility for internal and external social service programs.

.Collaborate with counselors to develop counseling programs that address the needs of individual clients.

.Maintain case history records electronically and prepared written and oral reports.

.Write After School Curriculum for ages 8-18

HHA/Caregiver

Sirrah Care Professionals - Chester, PA

September 2021 to Present

Enforce rules and regulations to ensure the smooth and orderly operation of dormitory programs Make regular rounds to ensure that residents and areas are safe and secure Observe residents to detect and report unusual behavior Collaborate with counselors to develop counseling programs that address the needs of individual clients Maintain case history records electronically and prepared written and oral reports Develop, implement, and monitor individual life skills program for each client Provide one on one assistance off site coaching clients in life skills such as shopping, transportation, and medical appointments

JOB DEVELOPER/HOUSING PROGRAM SUPERVISOR

PEERS MENTORING CENTER - Wilmington, DE

June 2018 to Present

• Developed and implemented job readiness curriculum for individuals within the program

• Assisted job ready participants with interview preparation for established employers

• Contacted prospective employers to determine needs and to explain placement services

• Completed weekly job site visits to establish effective relationships with employers

• Provided holistic case management to participants in employment and training program and housing residents

• Maintained accurate and complete files and submitted weekly case management reports

• Determined client eligibility for internal and external social service programs

• Interviewed clients referred by Division of State Service Centers for housing

• Oversaw transitional housing plan for each client to support goal of permanent housing RESIDENTIAL ASSISTANT

CONNECTIONS CSP - Wilmington, DE

October 2017 to Present

• Enforce rules and regulations to ensure the smooth and orderly operation of dormitory programs

• Make regular rounds to ensure that residents and areas are safe and secure

• Observe residents to detect and report unusual behavior

• Collaborate with counselors to develop counseling programs that address the needs of individual clients

• Maintain case history records electronically and prepared written and oral reports

• Develop, implement, and monitor individual life skills program for each client

• Provide one on one assistance off site coaching clients in life skills such as shopping, transportation, and medical appointments

Team Lead

Safe Corridors - Chester, PA

Present

Employment Consultant

EDSI - Chester, PA

June 2019 to October 2019

• Developed and implemented job readiness curriculum for individuals within the program

• Assisted job ready participants with interview preparation for established employers

• Contacted prospective employers to determine needs and to explain placement services

• Completed weekly job site visits to establish effective relationships with employers

• Provided holistic case management to participants in employment and training program and housing residents

• Maintained accurate and complete files and submitted weekly case management reports

• Determined client eligibility for internal and external social service programs

• Interviewed clients referred by Division of State Service Centers for housing Porter state service center

DHSS - Wilmington, DE

June 2018 to October 2018

As the service Navigator, I had to identify those clients with 4 or more barriers! Barriers including... Homelessness, Drug addiction, mental health evaluation, assistance with food...Ext... As the service Navigator I would then connect those clients in an email tread to all the supervisors thought out the whole social service network in the state of Delaware as well as looping the Governor office in as well, working as a Liaison!

SECURITY OFFICER

WATCH EYE SECURITY - Chester, PA

May 2008 to September 2017

• Analyzed observations of customer and staff behaviors to determine potential for conflict, theft, or property damage and initiated response as necessary to minimize harm to personnel and assets

• Notified local police and fire departments according to nature and degree of emergency situations

• Prepared written reports to document non-routine events such as physical conflicts, equipment failure, alarm activation, theft, property damage, or observation of unauthorized personnel

• Demonstrated flexibility and provided support to all team members in performance of routine and non- routine tasks

Education

GED

CHESTER HIGH SCHOOL - Chester, PA

2017 to Present

Adult Residential Aid in Adult Residential Licensing Pa - Chester, PA

June 2019 to June 2019

Associate in Early Childhood Education

DELAWARE COMMUNITY COLLEGE - Media, PA

January 2009 to March 2009

Skills

• CPR

• CPR CERTIFIED

• CUSTOMER SERVICE

• DETAIL-ORIENTED

• TIME MANAGEMENT

• Onsite

• Public Speaking

• Microsoft Excel

• Documentation

• Case Management

• Microsoft Outlook

• Time Management

• Training

• Teaching

• Workforce Development

• Curriculum Development

• Developmental Disabilities Experience

• Program Development

• Mentoring

• Classroom Management

• Research

• Conflict Management

• Presentation Skills

• Early Childhood Education

• Writing Skills

• Program Management

• Interviewing

• Tutoring

• Microsoft Office

• Administrative Experience

• Behavioral Therapy

• Special Education

• Group Therapy

• Social Work

• Individual / Group Counseling

• Applied Behavior Analysis

• Mentoring

• Conflict management

• Supervising experience

• Program management

• Curriculum development

• Presentation skills

• Classroom experience

• Training & development

• Interviewing

• Classroom management

• Special education

Certifications and Licenses

Temporary CNA

Present

Certified Temporary CNA

First Aid Certification

CPR Certification

Driver's License

December 2021 to December 2025

Additional Information

Skills & Abilities

Job Development Detail-oriented

Supervision MANDT Certified

Communication Conflict resolution

Medication Certified Time Management

CPR Certified Customer Service

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