Crystal Schultze

*** *. ***** **., ******** ID **642 760-***-**** ad1y1i@r.postjobfree.com www.linkedin.com/in/crystal-schultze

EXECUTIVE ASSISTANT

Driven and resourceful Executive Assistant professional with over 25 years of experience offering C-Suite level administrative support to senior-level staff. Proven track record of supporting professional needs with well-organized precision, and successfully managing high-volume workloads in rapidly changing environments. Detail-oriented professional with superb interpersonal abilities and excellent decision-making skills.

KEY SKILLS

Complex Executive Calendars, Travel, Meetings and Conference Management Meeting Agenda and Minutes Preparation Data Research and Compilation Office Supplies and Inventory Management Company Event Coordination Contracts and Project Management Microsoft Office Suite (Word, Outlook, Excel, PowerPoint, Access) OneNote WordPress GovQA

PROFESSIONAL EXPERIENCE

House of Design – Robotic Solutions, Nampa, ID 01/2023 – Present

Executive Administrative Assistant

Attended all leadership meetings and maintained Agendas and Minutes of said meetings. Executed proper scheduling and maintenance of all conference rooms and food/beverage requests as needed. Proficiently supported the C-Suite executives with calendars, emails, and travel needs.

Reduced office expenses by 40% by implementing a structured and organized business account with Office Depot.

Coordinated and managed heavy and complex calendar management ensuring no scheduling conflicts and accurately communicating arrangements to executives.

Coordinated all business travel arrangements providing executives with detailed itineraries, including air travel (domestic and international), ground transportation, hotel accommodations and dining reservations.

Examined monthly expense reports for executives including reimbursement reports and provided cost saving recommendations.

Scheduled and provided project oversight on company events, including the Christmas party, Employee Appreciation Breakfast Cookout in the Park, Employee Chili Cook-off and the Employee Bake-off.

Created a detailed, proactive Desk Reference Manual of all job duties and procedures to assist other admins while out of the office.

Idaho State Police, Meridian, ID 03/2019 – 12/2022

IT Executive Assistant to CIO, 07/2022 - 12/2022

Administrative Assistant 2 (Headquarters), 11/2019 - 07/2022

Technical Records Specialist (BCI), 03/2019 - 11/2019

Front desk operations included greeting customers, obtaining necessary documentation for services rendered, processing payment and fingerprinting customers. Involved heavily with public relations, management, and executives both inside and outside the department. Researched, compiled and organized materials for administrators, and more.

Created a detailed, proactive Desk Reference Manual of all job duties and procedures to assist other staff while out of the office.

Proactively implemented a new administrative training program, saving the ISP more than $1,000.

Researched records requests, financial information for processing P-Card statements, maintained and implemented a monthly report to the Governor of all ISP Districts Patrol/Investigations and miscellaneous situations.

Assisted in project development for the Public Records Request online portal system through the GovQA software program. Involved from inception to final design and implementation.

Developed and maintained a process for traveling and conference/seminar attendance with excellent logistics coordination.

Created an IT Kiosk system to better support the customers, improving productivity and time for all staff.

Crystal Schultze 760-***-**** Page Two

Identified and implemented a Records Retention procedure for IT.

Identified areas that needed improving by researching best practices and implemented policies that create a more efficient/effective workflow.

Implemented new Knowledgebase instructions for various IT software programs.

Idaho Secretary of State, Boise, ID 06/2018 – 03/2019

Elections Compliance Specialist

Provided detailed and accurate data entry, proofing and editing of election results and preparation of the proper documents involved in the election process. Assisted with the development and maintenance of current training materials for counties and candidates.

Conducted comprehensive Campaign Finance training across the state of Idaho, educating County Clerks and legislators on the proper procedures for completing their Finance Compliance Reports accurately and punctually. This initiative ensured adherence to the Secretary of State's guidelines, fostering precise and timely report submissions. Tracked all campaign finance reporting for all statewide candidates, including judicial oversight.

Idaho State Board of Education, Boise, ID 11/2017 – 05/2018

Full-time Staff Member, 03/2018 - 05/2018

Administrative Assistant 1 - Temporary with Office Team, 11/2017 - 03/2018

Proficiently completed all usual and customary job duties associated with the Administrative Assistant’s position, e.g., answering phones, processing mail, copies, meeting coordination, etc. Maintained all office supplies and placed orders.

Implemented and maintained a Desk Reference detailing all front office administrative job duties and procedures.

Completed all projects and tasks assigned accurately and on-time.

City of Hesperia, Hesperia, CA 09/1999 - 10/2017

Executive Secretary/Deputy City Clerk

Served in the Development Services Department and during the last four years at the City Manager/City Clerk's department as the Executive Secretary

Designed electronic file systems and provided smoother workflow by maintaining electronic and paper files.

Implemented numerous spreadsheets and other database programs that improved efficiency within the department, as well as City-wide.

Successfully negotiated water lease agreement contracts for the City resulting in cost savings in excess of $600,000.

Created PowerPoint presentations used for senior staff meetings and employee training and development sessions.

Properly routed agreements, contracts and invoices through the paper and e-signature process.

Effectively managed the departmental annual budget forms and reports.

Proactively developed and maintained spreadsheets using advanced Excel functions and calculations for a more efficient workflow in tracking files.

CERTIFICATIONS

Notary Public of the State of Idaho

ASSOCIATIONS

Member of the International Association of Administrative Professionals (IAAP)

PROFESSIONAL REFERENCES

Shane Dittrich, CEO for House of Design ad1y1i@r.postjobfree.com Cell: 208-***-****

Jessica Anderson, HR Manager for House of Design ad1y1i@r.postjobfree.com Cell:925-***-****

Bill Stover, CFO for House of Design ad1y1i@r.postjobfree.com Cell: 510-***-****

Steve Higgins, CIO for Idaho State Police ad1y1i@r.postjobfree.com Cell: {208-***-****

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