Home Health Aide
Resume:
Estina Moore <************@*****.***>
Resume Tina
Estina Moore <************@*****.***> Mon, Sep 25 at 1:19 PM To: Estina Moore <************@*****.***>, Lameshea Moore <********@*****.***> Estina Moore
Pursuing a career which requires a motivated,
dedicated, and an above average individual whom
achievements and performance will be recognized;
thereby challenging myself to overcome all
obstacles and accomplish goals and success as I
employ professionalism and superior
communication skills to meet client and company
needs.
Work Experience
HR Receptionist/Secretary
Etech Hi, Inc. - Dallas, TX
October 2016 to Present
Schedule and coordinate meetings, conferences
and appointments.
● Assist with team building initiatives.
● Fill out forms to order office equipment.
● Provides payroll information by collecting time
and attendance records.
● Receive and screen telephone calls, mail, and
visitors.
● Assist in the preparation of presentations.
● Welcomes new hire employees to the
organization and assist with onboarding.
● Maintains employee confidence and protects
operations by keeping confidential
information.
Home Health Aide (HHA)
Promptime Home Health Care Services -
Arlington, TX
March 2007 to Present
Home health aide for clients
Customer Care/ Travel Coordinator
Hilton Worldwide - Carrollton, TX
2012 to 2022
Handled customer inquiries both telephonically and by email.
● Managed and resolved customer complaints.
● Identified and escalated priority issues.
● Handled calls from guests looking to make a new
reservation, cancel or modify an existing
reservation.
● Provided specific details about the hotels such
as locations, addresses,
directions, distances to attractions and amenities offered.
Patient Care Technician
Avalon Hospice - Flower Mound, TX
May 2009 to May 2017
Over night patient care tech for hospice clients
Teller II
Regions Bank - Dallas, TX
September 2015 to July 2016
Upsold customers on all products that the bank
has to offer.
● Processed transactions and managing daily
reports.
● Ordered office equipment.
● Provided exceptional customer service and
performance.
Apple Technician
Collector
Kelly Services - Dallas, TX
2014 to 2015
Remotely troubleshoot hardware issues for all IOS
devices.
● Responded and met deadlines to customer
calls.
● Participated in training for new procedures,
policies and devices.
Education
Computer Science,psychology
Texas Southern University
2004 to 2006
Diploma in computer networking in
Journalism
Lincoln Humanities and Communications Magnet
High School
2000 to 2004
Skills
• Avaya (Less than 1 year)
• Citrix (Less than 1 year)
• Excel (Less than 1 year)
• Mac (Less than 1 year)
• operations (Less than 1 year)
Additional Information
Skills
● Multi-line phone proficiency ● Event and
Conference planning
● Critical thinker ● communication skills
● Effective organizational skills ● Proficient with MS Outlook and
● Maintaining appointment calendar Internet
operations
● Excellent interpersonal and
communications skills
Proficient
● Citrix ● Excel
● Polaris ● Powerpoint
● Avaya ● Microsoft
● Windows ● Word
● Mac
©
Estina Moore <************@*****.***> Mon, Sep 25 at 1:20 PM To: <**********@*****.***>
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Estina Moore <************@*****.***> Mon, Sep 25 at 1:31 PM Draft To: Estina Moore <************@*****.***>, Lameshea Moore <********@*****.***> On Mon, Sep 25, 2023 at 1:19 PM Estina Moore <************@*****.***> wrote: Estina Moore
Pursuing a career which requires a motivated,
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