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Customer Service Front Desk

Location:
Soledad, CA, 93960
Salary:
26.00
Posted:
December 14, 2023

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Resume:

Gloria Marin 831-***-**** ad1y10@r.postjobfree.com

Accomplished, dedicated, organized and detail oriented professional, seeking employment where I can utilize my skills and abilities to benefit my employer as well as myself. Excellent communication skills: Reading, Writing, Translate, Bilingual in English and Spanish. Medical receptionist

Gallery Plastic Surgery – Monterey CA August 2023 to Present

• Check in and check out patients, Verify documentation; Ins cards/ ID

• Take payments, Sales of skin care products

• Distribute mail to appropriate Physician

• Answer phone calls, Schedule appointments; exam/treatments

• Scan all appropriate documentation for treatment/ HIPAA

• Room patients setting up for exam and treatments Mid Office Administrator

Salinas Valley Prosthetics & Orthotics - Salinas, CA January 2023 to Present

• Clerical administration duties: From front desk to Mid office to back office: such as

• Answer phone lines. Schedule patients/ distribute Mail

• Take payments, Verify Insurance for Medicare, Medi-Medi, Work comp., V.A., Cash pay patients & Prepare for Billing.

• Payables & Company Bank deposits.

• Room and See patient's for Diabetic Shoe, Custom Inserts, Compression Hose, Wrist braces and UCBS.

Lead Referral Coordinator

Salinas Valley Medical Clinic Imaging - Salinas, CA June 2022 to December 2022

• Ensure the efficient and smooth day-to-day operations such as Scheduling MRI, Cat Scan and Ultrasound's from the work queue. Phone and Confirmation calls using EPIC software

• Room patients for MRI procedure with and without Contrast

• Assist the front desk: Check in, take payments, balance end of day register Medical Assistant Supervisor/ Referral Coordinator Gonzales Medical Group - Gonzales, CA May 2019 to November 2019

• Managed day to day work flow of the clinical staff.

• Held weekly meetings. Responsibilities included, Hiring, training, and reviewing employees.

• Rooming patients, Taking vitals, Injection, Pre screen/Scribe prior to Physician visit. Verify ICD9 coding for billing procedures, appointment schedules. Medication inventory and ordering.

• Obtained appropriate authorizations prior to referrals

• Demonstrated competency, great communication and professional responsibility. Patient Care Coordinator/ Scheduler

Abbott St - Salinas, CA March 2007 to January 2017 Office float: Cover all departments when needed. Collections, billing, bank deposits and Bank Reconciliation, QuickBooks Pro /Cashier. Over see schedulers. Strong administrative skills, bank deposits, financial reports, collections,

• Schedule: Diagnostic and Radiology Procedures such as Fluoroscopy, CAT Scan, Mammography, Ultrasounds, Open MRI & GI, Phone and Confirmation calls

• Back office: Assist physician and technologists during procedures, PACS (digitized radiological images & reports) Take Vitals, Room patients Bill Collector

Abbott St - Salinas, CA October 2013 to July 2014

• Collections for personal patient balances, Financial credit consulting with high balances

• Daily payment intake, prepare balance payment plan- Cash, Check and Credit Card payments

• Update A/R balance spreadsheet on a daily basis

Accounts Receivable Specialist

Quality Plumbing - Salinas, CAFebruary 2003 to March 2007 calls, Creating purchase orders, Entering daily entry

• Inventory and always ensure adequate supply of materials and products, placing orders as required, Matching vendors invoices to the matching receipts on the system

• Bill option upgrades for full subdivision, lot and phases, Bank deposits, Cashier

• Posting expense invoices, Updating A/R spreadsheet on a daily basis References furnished upon request.



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