SHAVAUGHN CHILDS-SIMMONS

*** *. ******* **. **** 811

Chicago, IL 60611

PROFILE

I’m a driven leader and team manager, whose focused-on driving results in occupancy, cap rate, maintenance, commercial, and residential tenant management. I’m an enthused support system for my entire team across all categories (commercial and residential). I’m Eager to join a Property Management company to exercise my experience in commercial, residential, and mixed used property management with consistent results of success. As a steadfast leader, mentor, and coordinator I have a history in steering improvement projects, building and guiding top performing teams, and optimizing internal operations. I motivate my team to work and become goal driven. Efficient in cultivating and supporting tenant relationships, leading to high occupancy rates, minimal turnover, and renewal of long-term leases both residential and commercial.

Experience

Bridge Commercial Real Estate

Assistant Property Manager to the Regional Property Manager for Commercial Office Sector Chicago, Illinois

10/2022-Present

Operational

•Conduct regular tenant visits, assist with tenant events and relations, and work to maintain high tenant satisfaction in conjunction with the property team.

•Provide excellent tenant service. Respond to tenant requests/issues in a timely and courteous manner and generate work orders directed to vendors or maintenance staff. Follow-up with tenant to ensure satisfactory resolution of the issue. Ensure that there is always 24-hour emergency coverage for the property. March 2023-Present

•Conduct monthly janitorial and landscape inspections of the properties with service contractors and tenant spaces to ensure compliance with leases and the proper upkeep of the properties which may require occasional travel.

•Prepare and maintain Tenant Improvement Reconciliation reports.

•Ensure that property and lease files are properly maintained and kept up to date in accordance with company policy. Prepare and maintain appropriate tenant lease files, records, correspondence and file notes.

•Assist with administering tenant occupancy including providing the new tenant with an introduction letter regarding emergency contacts, insurance requirements, rent collection procedures, and maintenance request procedures.

•Proficient with the Angus property management software. Coordinate entry of all property information into the software program and establish reporting protocols for maintenance requests, preventative maintenance, vendor and tenant Certificates of Insurance and key lease date tracking. Monitor all key dates and reporting within the Angus system.

•Assist the Property Manager with establishment of the Property Management Plan, Preventative Maintenance Policies and Procedures and Standard Operating Procedures (SOP) Manual.

•Obtain property vendor bids (janitorial, landscape, security, etc.); prepare contracts based on selected vendor.

•Coordinate tenant move-ins; production and ordering of signs, tenant identification, etc.

•Contact all vendors when maintenance is required on general office equipment.

•Coordinate regular inventories of all business properties. Financial

Prepare monthly accruals and assist on the production of monthly and annual reports. Maintain tenant contact database.

• Work with building engineers to obtain estimates/bids for repairs at the property. Generate and track Service Orders, approvals and distribution.

•Supports Property/Area Manager in completing the monthly variance and financial reports.

•Review monthly pre-posting reports for tenant rents.

•Assist with the preparation of Operating Expense Estimates and Prior Year Reconciliations.

•Prepare A/R monthly reports detailing tenant account balances, collection efforts, etc.

•Prepare Tenant invoices and bill backs as required.

•Ensure proper property coding on invoices.

•Investigate cost reduction opportunities.

•Calculate utility bill-backs to tenants from meter readings.

•Assist corporate accounting with questions related to the properties and resolution of vendor issues CIM LIVING

Assistant Property Manager, Residential-Mixed Use Sector Chicago, Illinois

April 2019-August 2022

Operational

• View, screen, and manage rental applications for both residential and commercial tenants.

• Work Closely with architects.

• Acquire building permits.

• Hire and work closely with surveyors.

• Hire and work closely with subcontractors.

• Create and manage renovation budget.

• Scout out, hire and manage vendors.

• Work closely with All Chicago, Catholic Charities and rental assistance programs throughout Chicago’s North Shore.

• Managing tenant issues.

• Responding to emergencies

• Developing and executing a property preventative maintenance plan. Financial

• Manage and create, rent rolls on AppFolio.

• Order material for contractors, engineers, and maintenance staff.

• Approve payroll for staff.

• Order appliances.

• Submit receivables and payables to accounting for bill payment.

• Manage delinquency reports.

• Collect, scan and deposit rent payments.

• Managing and leasing Parking

Property Manager, Mixed Use and Residential

Haute Property Development

Chicago, Illinois

March 2019- February 2013

Operational

• Acquire Residential properties.

• Work closely with architects.

• Hire and work closely with Real Estate attorneys for residential leasing, evictions, and lawsuits.

• Maintain client relationship with tenants and their businesses.

• Hire and work closely with subcontractors.

• Construction and Project managing for in-house Tenant Improvements (TI) and build outs.

• Hire and work closely with Real Estate attorneys for commercial leasing documents, evictions, and lawsuits.

• Hire and manage building maintenance team.

• View, screen and interview prospective tenants.

• Data entry.

• Manage supportive team I.E attorney’s, surveyors, General Contractors, vendors, and labor team; y with surveyor.

• Managing NOI

Maintain client relationships with tenants and their business.

• Maintain client relationship with tenants and their businesses.

• Hire and work closely with subcontractors.

• Project managing for in-house tenant improvements and build out.

• Hire and work closely with Real Estate attorneys for commercial leasing documents, evictions, and lawsuits.

• Hire and manage building maintenance team.

• View, screen and interview prospective tenants.

• Data entry.

• Manage supportive team I.E attorney’s, surveyors, General Contractors, vendors, and labor team. Financial

• Collect rental income.

• Managed leased parking.

• Invoicing property taxes, insurance, utilities, legal fees and maintenance.

• Maintaining Cap Rate.

• Managing vacancy losses.

Education

EAST WEST UNIVERSITY, ILLINOIS, CHICAGO

ASSOCIATES OF ARTS AND SCIENCES DEGREE IN LIBERAL ARTS-1999 ILLINOIS INSTITUTE OF ART, ILLINOIS, CHICAGO

ASSOCIATES IN MERCHANDISE MARKETING AND MANAGEMENT-2003 REAL ESTATE BROKER, ILLINOIS-2019

Skills

Accounting software (i.e., Angus, AppFolio etc.).

Yardi accounting software.

Effectively prioritize and multi-task. Proactive, initiate follow-through.

Excellent people skills.

Strong working knowledge of general office equipment (copiers, fax machines, scanners).

Ability to effectively communicate both orally and in writing with peers, managers and clients.

Dependable & flexible as well as possessing the ability to maintain a high level of confidentiality.

Knowledge of Tenant Construction (Commercial and Residential).

Communication Skills

Time Management Skills

Problem Solving.

Conflict Resolution

Planning and Organization.

Leadership Skills.

Contract and Lease Negotiation.

Vendor Service Management.

Business Development/ROI

Budget Development and Forecasting.

Safety & Building Code Compliance.

Team Leadership and Training.

Contact this candidate