Customer Service Human Resources
Resume:
Benny Nichols
Personal Information
Bedford, TX 76022
ad1y0k@r.postjobfree.com
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Skills
●Bookkeeping & Writing Skills
●Marketing & Problem-Solving Skills
●Customer Service & Positive Attitude
●Clear Communication & Interpersonal Skills
●Data Analysis & Technical Skills
●Time Management & Organization Skills
●Leadership & Project Management
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Experience
AT&T Digital Life / SPEC Monitoring Manager
JUNE 2012 - DECEMBER 2022, RICHARDSON TEXAS
Home security monitoring manager pulling burglary, fire, & medical alarms to dispatch correct first responder
(Aerotek) AT&T U-Verse / Order Management Activation
2007 - MAY 2012, WESTLAKE TEXAS
Troubleshooting work orders for field technicians to install AT&T U-verse.
US Government SBA / Data Service Entry Coordinator
SEPTEMBER 2005 - 2007, FORT WORTH TEXAS
Order entry with small business administration for customers affected by natural disasters.
AT&T / Various Roles
SEPTEMBER 1984 - 2005, DALLAS TEXAS
Customer Billing Representative
Payroll / Human Resources
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Education
Tarrant County College / 90 hours
1975-1980, HURST TEXAS
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Awards
AT&T Digital Life / Top Monitoring Manager 2nd shift
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