Monica Pooler

Customer service

Kansas City, KS *6106

ad1xxn@r.postjobfree.com

+1-816-***-****

Fast. Focused. Team worker,Very Ambitious . Good work experience. Excellent Customer service experience.ect Awsome leader, Very Goal Oriented and problem solver, Authorized to work in the US for any employer

Work Experience

Maintenance Worker

Walmart - Kansas City, KS

June 2023 to October 2023

Cleaning, sweeping, fixing shelves, relocating merchandise Forklift/Stocker

Amazon Warehouse - Kansas City, KS

February 2023 to May 2023

Driving a lift truck picking up loaded carts with merchandise and stowing them away for picker to pick ! Also stowaway items by foot and loading carts as well Packer/ tugger/Scanning

Grainger - Kansas City, MO

August 2021 to April 2022

I pack out items with special labels I also scan items ship them off! I load trucks and drive a straddle to pick up crates and carts! I’m also a trainer for new hires! Lab Consultant

Upfield - Garden City, KS

February 2020 to April 2021

, inventory, working with robots and machinery, cleaning, supply stoc, testing butter samples. Excellent customer service.

Data Entry/Customer Service

Express Employment Professionals - Shawnee, KS

January 2018 to December 2020

Scheduling clients for phone interviews, putting clients personal information in data base, Answering phone calls for new and existing clients.

Fraud and Claims Specialist

H&R Block - Kansas City, MO

February 2014 to April 2018

Answering the phone for customers, filing claims and submitting statements for there fraud detection case. Keeping personal information in the database system. Education

Associate's degree in Human Resources

University of Central Missouri - Warrensburg, MO

August 2014 to May 2018

Cosmetology License in Beauty School

House of Heavilin - Kansas City, MO

2012 to 2013

Diploma

Southeast High School - Kansas City, MO

2010

Skills

• Typing skills,Leader, Goal Orenient, VeryAmbitious,positive attitude, good working ethics (5 years)

• Order Picking (4 years)

• Shipping & Receiving (4 years)

• Packaging (4 years)

• Customer service (6 years)

• Human Resources (6 years)

Assessments

Customer focus & orientation — Proficient

April 2021

Responding to customer situations with sensitivity Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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