Customer Service Representative
Resume:
Demetria Green
Tallahassee, FL *****
***************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Remote Customer Service Representative
Ford Motor Company - Tallahassee, FL
September 2023 to November 2023
Assist clients offer a wide range of auto-adjacent products and services including phone connectivity. As well as use client’s personal account information to look into their account and collect any details and information pertaining to the client’s needs. And lastly take note and information about me and the clients interaction.
Collections Representative
Ryan James and Daniels - Pompano Beach, FL
February 2023 to September 2023
Help clients that have been made transactions to companies that were fraudulent and assist them in receiving the fund's that their entitled to as well as making sure the client is comfortable while assisting them through the process
Stocker/Cashier
Walmart - Tallahassee, FL
August 2022 to January 2023
As a Walmart stocker and cashier this job that involved and required me to get and place items back on the shelves as well as put back returns.Also processing payments, applying discounts, scanning items, maintaining cash registers, handling returns, answering to customer inquiries, Customer Service Representative
Teleperformance - Miami, FL
April 2021 to November 2021
Receive inbound customer calls, following the agreed targets and standards provided by the company to resolve issues and complaints. As well as give customers information about products and services. Teacher's Assistant
Murl Windsor Academy - Fort Lauderdale, FL
August 2017 to June 2019
Before i start i want to inform the reader that I'm proud to say that i volunteered for this position. I am very close with the staff that run this facility. But as i was saying my responsibilities while assisting at Murl Windsor Academy was getting the classroom ready for lessons.listening to children read, reading to them or telling them stories.helping children who need extra support to complete tasks.helping teachers to plan learning activities and complete records.
supporting teachers in managing class behaviour.
Education
Trade school in Mental health
Hollywood career institute - Hollywood, FL
April 2021 to May 2021
High school diploma or GED
Boyd H. Anderson High School - Lauderdale Lakes, FL August 2017 to June 2019
Skills
• First aid
• CPR
• Behavioral Health
• Basic life support
• Customer support
• Typing
• Telecommunication
• Office experience
• Computer skills
• Phone Etiquette
• English
• Microsoft Word
• Children (2 years)
• Classroom experience (2 years)
• Customer service
Certifications and Licenses
Behavioral health technician
Present
CPR Certification
First Aid Certification
BLS Certification
Contact this candidate