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Customer Service Audio Visual

Location:
Manhattan, NY, 10261
Salary:
120,000
Posted:
December 13, 2023

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Resume:

Steven Lichtensteiger

ad1xw8@r.postjobfree.com 917-***-**** 91 Bard Avenue, Staten Island,

NY 10310

Business Summary

30+ years audio visual experience managing live events and working with clients from event conception to wrap up.

Skilled at site surveys, estimates, budgeting, equipment recommendation, tech staffing, event setup, rehearsals, TD, event operation and transportation.

Excellent time management and prioritization abilities. Excellent oral and written communication skills and ability to learn technologies and procedures quickly.

Objective

Management position that allows me to use my customer service and interpersonal skills to interact successfully with clients and team members. Work Experience

CitiView Audio Visual, Ltd., Owner/President, 1998/2023 Responsible for the growth, stability, direction and all aspects of daily operations; client relations; office, tech, and warehouse staff ensuring high- quality service and customer satisfaction. Grew the business from $400,000 to $3.5 million, with full-time and freelance employees.

• Created business plans and strategy for future direction based on market trends and technology to assess niche areas for business products and services

• Planned new initiatives to ensure growth and viability of business

• Addressed technology issues that impact business opportunities

• Worked with clients to design all AV aspects of small to large events; e.g., conferences, seminars, fundraisers, gala dinners, outdoor events

• Handled legal and compliance responsibilities

• Managed marketing and sales

• Handle risks, control costs, adhere to timelines and manage all projects and project teams

• Identified staffing needs and recruited, selected, and trained team members

• Managed relationships with venue contracts that included but not limited to:

The Rainbow Room by Cipriani, 10 years, 30 Rockefeller Center The Toy Building by Cipriani, 3 years, 23rd & 5th Avenue Cooper Union University, 10 years, Cooper Square

Moise Safra Center, 8 years, 82nd & Lexington

PK’s Under the Bridge Café, NY, Owner/Operator, 2010/2011 Managed all aspects of restaurant back-of house operations. Cafe was seven days/week serving breakfast, lunch, and dinner King Cole Audio Visual Services, Inc., NYC, Project Manager, 1995/1998

Managed the AV at the Prairie Hotel responsible for audiovisual department servicing hotel clients & events

Southern Audio Visual, Inc., Miami, FL, Lead Technician, 1989/1994 Responsible for hotel AV services at Intercontinental Hotel and the Marriott Harbor Beach Hotel.

Audio Visual Industrial, Inc., Ft. Lauderdale, FL, Lead Tech, 1984/1986

Pulled, Tested, Delivered, Set-up, Operate & Strike all road shows & events.



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