Customer Service

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Leaman Epps-Deans

Norristown, PA • ad1xw5@r.postjobfree.com • 610-***-****

WORK EXPERIENCE

Sales Associate/Stock Associate

KOHL'S CENTER SQUARE

Greeted customers in a timely fashion while quickly determining their needs. Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.

Responded to customer questions and requests in a prompt and e icient manner. Engaged with customers in a sincere and friendly manner. Completed all cleaning, stocking and organizing tasks in assigned sales area. Answered product questions with up-to-date knowledge of sales and store promotions. Barista/Cashier

JAVA JOES

Consistently provided friendly guest service and heartfelt hospitality. Promptly and empathetically handled guest concerns and complaints. Greeted customers and provided excellent customer service. Maintained high standards of customer service during high-volume, fast-paced operations. Built loyal clientele through friendly interactions and consistent appreciation. Prepared fountain drinks and ice cream items.

Prepared all food orders within a 2-3 minute time frame. EDUCATION

High School Diploma, Art

NORRISTOWN AREA HIGH SCHOOL

High School Diploma: 2013

Norristown Area High School - Norristown, PA

SKILLS

Microso O ice, Customer Service, Microso Word, Java, Operations, Security Practices, Cash Handling, Sales Targets, Credit Card, Pos, Retail, Cashiering, Powerpoint, Teamwork, Photoshop, IT Support Powered By eightfold.ai

7 years, 8 months

Aug 2015 to Present

8 years, 10 months

Jun 2014 to Present

0 years

to 2013

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