Customer Service Sales Associate
Resume:
LEIGH GIFFORD
Morgantown WV ***05
*************@*****.***
Summary
Experienced Customer Service professional who excels at delivering efficient service to customers and clients. Looking for a remote position that allows for personal time management.
Work Experience
Customer Service for Working Solutions (2+ yrs)
● Handled inbound calls from several different companies as specific representatives for those clients.
● Managed daily schedules
● Attended training programs on time and kept detailed notes
● Independent Contractor
Customer Service for Bank of America (5+ yrs)
● Consistently met and exceeded call quotas by resolving issues, following guidelines, and showing a positive attitude, quickly and efficiently
● Performed different duties as assigned by management
● Efficiently navigated software and logged call data while maintaining customer connection
● Worked accurately with eye for detail
● Learns computer software quickly, proficient with Windows XP, Microsoft Office Suite Sales Associate at Dollar General
● Professionally dealt with distributors and customers
● Handled transactions efficiently
Assistant Bar Manager (5+ yrs) VFW
● Developed professional relationships with customers and staff
● Logged daily sales data and counted end of day totals and prepared setup for next business day employees
Genealogist/Heirship 2013-2014, Brown Resource Group
● Gathered detailed information from court documents such as fiduciaries, wills, death records and deeds.
● Created and obtained affidavits for legal documents
● Used several different computer programs to detail and outline data into consideration reports for our clients
● Recorded daily work in a log and submitted invoices on time.
● Worked efficiently on multiple assignments, simultaneously.
● Communicated with clients and team members and conveyed a clear understanding of work and purpose.
Education
Graduate from University High School 2002
Attended West Virginia University 2002-2006
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