RAGHAVENDRA NAIDU

QA/Test Automation Lead/Architect Certified ISEB/ISTQB Software Testing Professional

Mobile: +1-469-***-****

E-Mail: ad1xrc@r.postjobfree.com

LinkedIn: www.linkedin.com/in/smitha4consulting

PROFILE SUMMARY

Seasoned Quality Professional with 16+ years of overall experience in executing the Software Functional/Manual, Web UI/API & Mobile Automation Testing, as Software Development Engineering & Testing (SDET) for various Web, API, and Mobile applications across the Information Technology Industry.

Meticulous Technocrat with 8+ years of expertise as Test Automation Technical Architecture on WebUI, API and Mobile Automation Testing, with multiple frameworks such as BDD Cucumber/TestNG/Robot/PyTest & Protractor/Cypress for Web UI Automation, Karate/Rest Assured for API Automation and Appium for Mobile iOS/Android Automation Testing, with tech stack’s like Java, JavaScript, Python, Selenium WebDriver, GRID & Docker Hub, CI/CD pipelines with Jenkins and GIT/Bitbucket.

Demonstrated as domain expert of 10+ years in Banking & Finance Services (modules/functionalities like Personal, Retail, Fusion Banking Corporate Channel (FBCC), FI, SWIFT, Bulk Payments) and 3 years in Insurance Products.

Leveraged expertise in end-to-end QA Functional & Automaton deliverables, planning/testing strategies, QA estimations, planning/allocating resources, reviewing test scenarios/cases/scripts, managing test executions/results, and tracking the overall project status/reports (daily/weekly).

Diligent leader in assisting the functional/automation testing teams on QA deliverables, identifying and tag automatable test cases into regression suite & integrate all end-to-end test scenarios into automation scripts, executing parallel tests across platforms/browsers, drafting test results reports.

MAJOR ACCOMPLISHMENTS

Extensively worked on Web UI Automation Testing using Java/Selenium/TestNG with BDD Cucumber Framework.

Worked on API’s Testing for couple of years using Postman/SOAP UI and Automation with Java/Rest Assured/Karate libraries.

2+ years’ experience on Mobile Automation Testing using Java/Selenium/Appium libraries for Android/iOS apps testing.

Worked on Test Scripts Design, Develop, Maintain and Monitor execution of automated tests thru Jenkins CI/CD pipelines.

Developed Test Automation Strategy for large complex projects and Deliver In-sprint automation for user stories in Agile/Scrum methodology.

Assisted the team with code re-factorization & maintenance and successfully implemented best practices to reduce redundancy code and improve the overall test coverage and execution time.

Skillfully developed the FinTech Automation Testing Product to cater Automation Solutions for all UI, API & Mobile in one Framework with in-built standard accelerators.

Led in developing a Scriptless Automation Testing Product on AI/ML based NLP language with Python to cater Automation Solutions for Web UI Framework with in-built standard accelerators.

Demonstrated working experience with global teams & ability to align / bring best in class processes, coding standards.

AREAS OF EXPERTISE

TECHNICAL SKILLS

CAREER CONTOUR

Dec 2023 – Ongoing Test Automation Lead Intellect Business Solutions LLC, USA

Nov 2021 – Nov 2023 Technical Architect HCL Technologies, India

Aug 2020 – Nov 2021 QA/Test Automation Architect DeTrans Solutions LLP, India

Feb 2010 – Jul 2020 Test Automation Lead/Manager Cognizant Technology Solutions, India

Oct 2007 – Jan 2010 Senior Test Engineer A & S software Technologies, India

Sep 2006 – Aug 2007 Test Engineer Global ERP Solutions, India

KEY RESPONSIBILITIES

Develop and implement automation testing strategies: Create and execute automation testing plans and strategies that align with project goals and objectives.

Lead automation testing efforts: Manage and lead a team of automation testers to ensure that all testing activities are completed on time and within budget.

Design and develop automated test scripts: Create and maintain automated test scripts using various automation tools and programming languages.

Collaborate with cross-functional teams: Work closely with developers, business analysts, and other stakeholders to ensure that testing activities are aligned with project requirements.

Identify and report defects: Identify and report defects and issues in a timely manner, and work with the development team to resolve them.

Create and maintain test documentation: Develop and maintain test plans, test cases, and other testing documentation to ensure that testing activities are well-documented and repeatable.

Provide training and mentorship: Train and mentor junior automation testers to ensure that they have the skills and knowledge needed to perform their roles effectively.

Stay up-to-date with industry trends: Keep up-to-date with the latest automation testing tools, technologies, and best practices to ensure that testing activities are efficient and effective.

Manage testing environments: Manage testing environments and ensure that they are properly configured and maintained to support testing activities.

Provide testing metrics and reports: Provide regular testing metrics and reports to project stakeholders to ensure that they are informed about the progress and status of testing activities.

PROJECTS

Client

Project’s Name

Country

Role

Western Union

Saloodo Subsidiary of DHL

IHG (InterContinental Hotels Group)

International Payments UI Application

Shipper/Carrier UI Application Concerto Front Desk Application

USA

Germany

UK

Technical Architect

QA Architect/Lead

Finastra Pvt Ltd

Intuit Technology Solutions

United Overseas Bank

Turbo Tax Desktop & Online

Quick Books Online (QBO)

UK

USA

USA

Test/QA Lead

Test/QA Lead

Senior QA Engineer

Travelers Insurance Group

The Hartford Insurance Group

Bond Polaris –Pure Bill Only

Bond Next Generation Desktops

Specialty Risk Services (SRS)

USA

USA

USA

QA Senior Engineer QA Senior Engineer

QA Tester

The Hanover Insurance Group

Standard Chartered Bank

Hanover Mainframe Application

SAO Lite India

USA London, UK

QA Tester

Senior Tester

SCB Payment Gateway System Customer Experience Management (CEMS) System.

London, UK London, UK

Senior Tester

Tester

SCHOLASTIC & ACCREDITATION

2001 Bachelor of Mathematics, Sri Krishnadevaraya University, India

1999 Diploma in Computer Applications (DCA), TICT Computers Ltd, India

CERTIFICATION

Certified ISEB/ISTQB Software Testing Professional, 2009

Certified Brainbench & SCB Tester

AWARDS & RECOGNITION

Have recognized with Appreciation for Best/Outstanding Performance on overall QA deliverables from different Senior Managements of across clients such as SCB, Travelers, Hartford, Intuit, Finastra, IHG (InterContinental Hotels Group) & HCL.

Overall Executed Project’s Details:

Client-1: Western Union, USA

The Western Union Company is an American multinational financial services corporation headquartered in Denver, Colorado.

It help aspiring people and businesses around the world save, spend, and transfer money— empowering more prosperous financial futures for their family, friends, and communities across borders.

Project# 1:

Role: QA Architect/Lead

Duration: Nov’2021 – Oct’2023

Project Summary:

Here are the different ways to send Money across countries from Western Union Online/Mobile apps.

Send with our app - The easy way to send money to any Country on the go. Make a direct transfer or start one and finish it by paying in-store.

Send in person - Keep money transfers to Any Country personal with help from our agents.

Send online - Transfer money to any Country at the click of a button by logging in or registering for free.

Can choose the way you pay,

Using your bank details

Cash at an agent location

With a credit2 or debit card

Role Summary:

Work on both Functional and Automation Testing for WU apps and help the teams on technical/products test executions.

Participate in the daily Agile/Scrum team Stand-up calls, and attend Project Status meeting/calls with Program Management/Clients to get/provide the required information to QA team.

Analyze all the project requirements and prepare a detailed high-level QA Estimates, Test Strategy & Plan documents, and walk-through the same with Clients and all stakeholders.

Work on Test Scripts design with In-Sprint Automation for different kind of BDD requirements on Java/Cucumber/TestNG Framework, and execute all tests cases/scripts of both manual & automated test executions.

Validate all the transactions of different API services thru Postman tool.

Execute the all Automated Regression Test Suites for every monthly releases using Jenkins (CI/CD) tool, and report all the Test Results.

Review all the Functional/Automation testing team deliverables (i.e. like Test scenarios, Test Cases/Scripts & Coverage Matrix) against all functional & technical requirement documents.

Prepare the Daily/Weekly & Monthly Status Reports and share with all stakeholders.

Client-2: Saloodo subsidiary of DHL,

Germany.

Saloodo! connects shippers and carriers on a digital freight platform mainly Europe & MEA.

Saloodo! is an online freight exchange and digital freight forwarder with many advantages for companies with transport needs. You have all the freedom of a neutral marketplace and the security and comfort of a digital freight forwarder at the same time. Transport providers will find suitable cargo at Saloodo! to avoid empty runs.

Project# 1:

Role: QA Architect/Lead

Duration: Aug’2020 – Nov’2021

Project Summary:

Saloodo having Shipper & Carrier Applications along with Admin App to track of all transportation of Shipments. Shippers can register as new user and create a new shipment and get offers from different carriers to shipment of the goods with pre-defined Rate cards, and shipper can book and carriers will assign and deliver the goods with POD uploads and all claims management can done from Ops team with Admin app.

Role Summary:

Work on both Functional and Automation Testing and help the teams on technical/products test executions.

Participate in the daily Agile/Scrum team Stand-up calls, and attend Project Status meeting/calls with Program Management/Clients to get/provide the required information to QA team.

Analyze all the project BDD requirements and prepare a detailed high-level QA Estimates, Test Strategy & Plan documents, and walk-through the same with Clients and all stakeholders.

Work on Test Scripts design with In-Sprint Automation for different kind of BDD requirements on Java/Cucumber Framework, and execute all tests cases/scripts of both manual & automated test executions.

Validate all the transactions of different API services thru Postman tool.

Execute the all Automated Regression Test Suites for every monthly releases using Jenkins (CI/CD) tool, and report all the Test Results.

Review all the Functional/Automation testing team deliverables (i.e. like Test scenarios, Test Cases/Scripts & Coverage Matrix) against all functional & technical requirement documents.

Work on admin activities/reports/backlog/defects tracking from diff modules of JIRA tool and Review of all the Test Execution logs (i.e. like executed test case steps, actual results & snaps), and track the Traceability against Functional & Business requirements.

Prepare the Daily/Weekly & Monthly Status Reports and share with all stakeholders.

Also, work on Test Closure Report, Defects RCA (Root Cause Analysis) & KT documents, and circulates them to all project stakeholders.

Client-3: IHG (InterContinental Hotels Group),

Denham, UK.

InterContinental Hotels Group plc, informally InterContinental Hotels or IHG, is a British multinational

hospitality company headquartered in Denham, Buckinghamshire, England. IHG has about 842,749 guest rooms and 5,656 hotels across nearly 100 countries.

Project# 1: Concerto Front Desk Application

Role: QA Lead

Duration: Feb’2019 – Jun’2020

Project Summary:

Concerto Front Desk Application serves with Front Office team for all Guest Reservations. It will be having all Guest reservation details with different status under Prepare, Arrivals, Check-In & In-house modules.

Front Office team can easily track all the Guests Reservations with arrivals dates, special requests, room readiness status and assign a room with guest notifications.

Role Summary:

Working on both Functional and Automation Testing teams with required guidance on technical/products test executions.

Participate in the daily Agile/Scrum team Stand-up calls, and attend Project Status meeting/calls with Program Management/Clients to get/provide the required information to QA team.

Analyze all the project BDD requirements and prepare a detailed high-level QA Estimates, Test Strategy & Plan documents, and walk-through the same with Clients and all stakeholders.

Work on Test Scripts design with In-Sprint Automation for different kind of BDD requirements on Java/Cucumber Framework, and execute all tests cases/scripts of both manual & automated test executions.

Validate all the transactions in FDK UI, AWS DB with all required logs, and validation of different API services thru Postman tool.

Validate all reservations data for different properties thru Oracle Opera PMS (Property Management Tool) and cross verify with Amadeus GRS (Guest Reservations System).

Execute the all Automated Regression Test Suites for FDK applications for every monthly releases using Jenkins (CI/CD) tool, which developed thru Selenium WebDriver in Cucumber framework and report all the Test Results.

Review all the Functional/Automation testing team deliverables (i.e. like Test scenarios, Test Cases/Scripts & Coverage Matrix) against all functional & technical requirement documents.

Work on admin activities/reports/backlog/defects tracking from diff modules of JIRA tool and Review of all the Test Execution logs (i.e. like executed test case steps, actual results & snaps), and track the Traceability against Functional & Business requirements.

Prepare the Daily/Weekly & Monthly Status Reports and share with all stakeholders.

Also, work on Test Closure Report, Defects RCA (Root Cause Analysis) & KT documents, and circulates them to all project stakeholders.

Client-4: Finastra Pvt Ltd

London, UK.

Finastra is the third largest Fintech company in the world after combining the forces of Misys and D+H, offering the broadest portfolio of solutions for financial institutions of all sizes, on premises or in the cloud.

Project# 1: United Overseas Bank

Role: QA Lead

Duration: Jan’2018 – Jan’2019

Project Summary:

United Overseas Bank Limited commonly known as UOB is a Singaporean multinational banking organisation headquartered in Singapore, with branches mostly found in most Southeast Asian countries. Founded in 1935 as United Chinese Bank (UCB) by Sarawak businessman Wee Kheng Chiang, the bank was set up together with a group of Chinese-born businessmen. The bank is the third largest bank in South East Asia by total assets.

UOB provides commercial and corporate banking services, personal financial services, private banking and asset management services, as well as corporate finance, venture capital, investment, and insurance services. It has 68 branches in Singapore and a network of more than 500 offices in 19 countries and territories in Asia Pacific, Western Europe and North America[1]

Role Summary:

Working on both Functional/Manual and Automation testing teams with required guidance on technical/product test executions for UOB Web Applications and Mobile API testing.

Participate in the daily Agile/Scrum team Stand-up calls, and monitor burndown charts attend Project Status meeting/calls with Program Management/Clients to get/provide the required information to QA team.

Analyze all the project requirements and prepare a detailed high-level QA Estimates, Test Strategy & Plan documents, and walk-through the same with Clients and all stakeholders.

Worked on Test Scenarios and Cases design for different kind of Payment systems <like IAFT/IMPS/GIRO/SWIFT/Bill/Bulk Payments>, and Execute all major/critical scenarios and cases of both manual & automated tests for UOB Web & Mobiles<API Testing> Applications.

Also deploy the Test Build thru Web Logic and set-up required parameters/Roles & Permission thru DB serer & UI portal.

Validate the out-going XML’s for payments/bulk transactions with all required tags, and validation of Mobile API services thru Postman tool.

Execute the Automated Regression Test Suites for UOB applications using Python/Selenium WebDriver with Robot Framework.

Review all the Functional/Automation testing team deliverables (i.e. like Test scenarios, Test Cases/Scripts & Coverage Matrix) against all functional & technical requirement documents.

Worked on admin activities/reports/backlog/defects tracking from diff modules of JIRA tool and Review of all the Test Execution logs (i.e. like executed test case steps, actual results & snaps), and track the Traceability against Functional & Business requirements.

Also, work on Test Closure Report, Defects RCA (Root Cause Analysis) & KT documents, and circulates them to all project stakeholders.

Client-5: Intuit Technology Solutions

CA, USA.

Intuit is Financial products based company, and Its flagship products are like – Quick Books Online, TurboTax and Quicken - to revolutionize the way people manage their personal finances, run small businesses and pay employees. Its lineup of tax preparation products helps individuals and small business owners easily and accurately file their own taxes.

Project# 1: Turbo Tax Desktop & Online

Role: QA Lead

Duration: Aug’2014 – Dec’17

Project Summary:

TurboTax is income tax/returns filing software that will allow you to file your taxes/returns through Online, with different type of products to serve better to their customers like TT desktop, Online, TTU Mobile versions <iOS & Android>.

For over 25 years, TurboTax products have been continuously ranked as the #1 best-selling tax software helping Americans keep more of their hard-earned money and this software’s are always up-to-date with the latest tax laws and the most innovative technology.

Project# 2: Quick Books Online (QBO)

Role: Sr QA Engineer

Duration: June’2013 –July’214

Project Summary:

QuickBooks Online is a web based application and organizes all the small/medium business financials at in one place. It will be maintained with all the details of Customers, Vendors, Employees, bank transactions, tax details and can generate all the required Reports to their respective customers/vendors.

QBO application UI features are being customized in Harmony application from the existing legacy Classic app and its being implemented across all the US, Global (UK, CA, AU and SG) regions.

Apart from the existing features, QBO Harmony app is being developed/implemented with new features as well that is like e-invoicing, direct online payments from customers and other third party apps integration with QBO are in-progress.

Role Summary:

Worked with both the Functional/Manual and Automation testing teams with required guidance on technical/product test executions for different kind of both QBO & Turbotax Web/Desktop/Mobile applications.

Participate in the daily Agile/Scrum team Stand-up calls, and monitor burndown charts attend Project Status meeting/calls with Program Management/Clients to get/provide the required information to QA team.

Analyze all the project requirements and prepare a detailed high-level QA Estimates, Test Strategy & Plan documents, and walk-through the same with Clients and all stakeholders.

Thorough understanding of the business needs/requirements, and help the team to document them into the form of Test Scenario’s & Test Cases, Automation Scripts, and Test Data documents.

Worked on Test Scenarios and Cases design, and Test Executions for all major/critical scenarios of both manual & automated test cases in different Cross Platforms Testing like Windows, MAC, Mobiles & Tabs (Android & iOS) across browsers.

Executions of Automated Regression Test Suites every month releases of TurboTax Web/Desktop applications, which was developed thru Java/Selenium WebDriver with Hybrid framework and integrated with Sauce lab virtual machines for parallel cross browser/os test executions.

Review all the Functional/Automation testing team deliverables (i.e. like Test scenarios, Test Cases/Scripts & Coverage Matrix) against all functional & technical requirement documents.

Good Experienced on admin activities/reports/backlog/defects tracking from diff modules of JIRA tool, and Review of all the Test Execution logs (i.e. like executed test case steps, actual results & snaps), and track the Traceability against Functional & Business requirements.

Good experienced on Cross Platforms /Usability testing on Web/Windows based applications with diff devices/simulators like MAC, Mobiles & Tabs (Android & iOS) across browsers/native apps.

Prepare the Weekly & Monthly Status Reports, Test Closure Report, Defects RCA (Root Cause Analysis) & KT documents, and circulates to all stakeholders of the project.

Client-6: Travelers Insurance Group,

Hartford, CT

Travelers is one of the nation's largest property casualty companies more than 150 years after our founding, it has more than 30,000 employees, 13,000 independent agents and multiple market segments across the personal, business, financial and international insurance groups. Travelers have operations in the United States, United Kingdom, Canada, Lloyd's of London, and the Republic of Ireland.

Project# 1: Bond_Polaris –Pure Bill Only

Role: QA Senior Engineer

Duration: Nov’2012 - May’2013

Project Summary:

Travelers Insurance Group having different portfolios like Bond, PI, BI and Claims; Polaris is one of the major

client/server applications within ‘Bond’ portfolio, which will be used by Underwriters to issue the policies, and UWS is another system that will going to be sunset and its products are being migrated into Polaris applications.

In the process of migration, following UWS system Pure Bill Only products are being migrated into Polaris application.

Pure Bill Only Products/Coverage’s are,

-ID Fraud Master Policy

-Labor Organization Bond

-Business Service Dishonesty Bond

-Main Insurance

-Customer Safekeeping Bond

Project# 2: Bond_Next Generation Desktops

Role: QA Senior Engineer

Duration: Nov’2011 - Aug’2012

Project Summary:

Travelers having different portfolios like Bond, PI, BI and Claims; ‘Bond-Next Generation Desktops’ is a migration project for its existing applications from Win XP to Win7 platform. All Travelers Bond client/Server Applications (i.e. like BCMS, CAMS, CSAMS, Polaris, UWS etc) have been migrated with following technologies.

DLL remediation for Win 7

MS Office 2010

.NET 4.0

Farpoint changes

Role Summary:

Participate in the daily Agile/Scrum team Stand-up calls, and monitor burndown charts attend Project Status meeting/calls with Program Management/Clients to get/provide the required information to QA team.

Analyze all the project requirements and prepare a detailed high-level QA Estimates, Test Strategy & Plan documents, and walk-through the same with Clients and all stakeholders.

Thorough understanding of the business needs/requirements, and help the team to document them into the form of Test Scenario’s & Test Cases, Automation Scripts, and Test Data documents.

Worked on Test Scenarios and Cases design, and Test Executions for all major/critical scenarios for all Travelers Insurance Desktop applications.

Execute the Automated Regression Test Suites for Desktop based applications using QTP/UFT tool.

Review all the Functional/Automation testing team deliverables (i.e. like Test scenarios, Test Cases/Scripts & Coverage Matrix) against all functional & technical requirement documents.

Good Experienced on admin activities/reports/backlog/defects tracking from diff modules of HP ALM & Rally tools and Review of all the Test Execution logs (i.e. like executed test case steps, actual results & snaps), and track the Traceability against Functional & Business requirements.

Prepare the Weekly & Monthly Status Reports, Test Closure Report, Defects RCA (Root Cause Analysis) & KT documents, and circulates to all stakeholders of the project.

Plan/Conduct the internal project Quality Audits, and monitor all deliverables and raise required observations/risks as audit finding in respective tools to ensure product quality and track them to closure.

Maintain a good rapport between onsite & offshore, and deliver the projects smoothly on time under any stringent timelines.

Worked as PMO coordinator on different activities like new resources allocation, conduct brainstorm sessions, billing and infrastructure & timesheets management, and track them all for account level then Report status to higher management.

Client-7: The Hartford Insurance Group

Hartford, CT

The Hartford Group is a leading provider of life insurance, group and employee benefits, automobile and homeowners insurance and business insurance - as well as investment products, annuities, mutual funds, and college savings plans. The Hartford Group serves millions of customers worldwide - including individuals, institutions, and businesses - through independent agents and brokers, financial institutions, and online.

Project# 1: Specialty Risk Services (SRS)

Role: QA Tester

Duration: Aug’2010 - Oct’2011

Project Summary:

Specialty Risk Services (SRS) was founded in 1990 from its parent company, The Hartford, to provide and mainly deals with Claims Administration and Risk Management Services. SRS is one of the largest Third Party Administrators (TPAs) in the industry for more than 22 insurance carriers and offers services to both self-insured and insured clients.

Claim Administration includes various activities like getting the First note of loss to Closing the claim. Risk Management

maintains the history of claim data and it is used for various analysis requirements and generating the reports.

Client-8: The Hanover Insurance Group Worcester, MA

The Hanover Insurance Group, Inc., based in Worcester, Mass., is the holding company for several property and casualty insurance companies, which together constitute one of the largest insurance businesses in the United States. For more than 160 years, The Hanover has provided a wide range of property and casualty products and services to individuals, families, and businesses. The Hanover distributes its products through a select group of independent agents and brokers.

Project# 1: Hanover Mainframe Application

Role: QA Tester

Duration: Feb’2010 - Jul’2011

Project Summary:

Hanover Mainframe Application is used for issuing new policies and update the existing/lapsed policies of the customers, run the required jobs to get update latest data as and when need thru terminal/command lines commands, and it also used for Claims and Reports.

Claim Administration includes various activities like getting the First note of loss to Closing the claim and maintains the history of claim data, and it also used for various analysis requirements and generating the reports.

Role Summary:

Worked on Hanover Insurance Mainframe application with Functional/Manual testing teams for test cases executions for Desktop applications.

Participate in the daily Agile/Scrum team Stand-up calls, and monitor burn-down charts attend Project Status meeting/calls with Program Management/Clients to get/provide the required information to QA team.

Analyze all the project requirements and prepare a detailed high-level QA Estimates, Test Strategy & Plan documents, and walk-through the same with Clients and all stakeholders.

Thorough understanding of the business needs/requirements, and help the team to document them into the form of Test Scenario’s & Test Cases, Automation Scripts, and Test Data documents.

Worked on Test Scenarios and Cases design, and Test Executions for all major/critical scenarios for all Travelers Insurance Desktop applications.

Execute the Automated Regression Test Suites for Desktop based applications using QTP/UFT tool.

Review all the Functional/Automation testing team deliverables (i.e. like Test scenarios, Test Cases/Scripts & Coverage Matrix) against all functional & technical requirement documents.

Good Experienced on admin activities/reports/backlog/defects tracking from diff modules of HP ALM & Rally tools and Review of all the Test Execution logs (i.e. like executed test case steps, actual results & snaps), and track the Traceability against Functional & Business requirements.

Prepare the Weekly & Monthly Status Reports, Test Closure Report, Defects RCA (Root Cause Analysis) & KT documents, and circulates to all stakeholders of the project.

Plan/Conduct the internal project Quality Audits, and monitor all deliverables and raise required observations/risks as audit finding in respective tools to ensure product quality and track them to closure.

Maintain a good rapport between onsite & offshore, and deliver the projects smoothly on time under any stringent timelines.

Worked as PMO coordinator on different activities like new resources allocation, conduct brainstorm sessions, billing and infrastructure & timesheets management, and track them all for account level then Report status to higher management.

Client-9: Standard Chartered Bank London,

United Kingdom.

Standard Chartered PLC (LSE: STAN, SEHK: 2888, OTCBB: SCBFF, NSE: STAN) is a multinational financial services company headquartered in London, United Kingdom with operations in more than seventy countries. It operates a network of over 1,700 branches and outlets (including subsidiaries, associates and joint ventures) and employs around 80,000 people.

It is a universal bank

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