Dynas Johnson

215-***-**** - ad1xqc@r.postjobfree.com

Work experience

Productions Manager at Marie June Jewelry: February 2022-September 2023

- Operating Shopify’s administrative system for various functions ie. updating stock numbers, checking and fulfilling orders, intaking new shipments

- Providing attentive customer service by fulfilling customer requests, answering product questions, and finding solutions to customer problems (ie. missing or damaged packages)

- Managing the returns process by issuing return instructions and shipping labels, recording returned items, and issuing appropriate refund amounts

- Arranging exchanges, swapping items, and calculating price differences between original order and exchange items

- Recording stock numbers for every design and jewelry component, and using these numbers to evaluate when to purchase more raw product from our manufacturers

- Intaking jewelry shipments from our manufacturers by counting and inspecting the raw stock before adding these numbers into the jewelry stock Shopify system

- Purchasing shipping labels and matching them to customers’ packing slips and items

- Pulling product to fulfill customer orders

- Plating jewelry with damaged plating by handling dissolved metal solutions

Studio Assistant at Marie June Jewelry: July 2021 to February 2022

- Quality checked jewelry shipments to insure top quality of incoming stock

- Prepared raw stock for order fulfillment: adjusting the metal, polishing, and packaging the jewelry

- Double checked customer info during the order fulfillment process

- Packaged and shipped customer orders

Editorial Experience

SONKU, Temple University collective for black and brown writers: Vice President/Managing Editor: January 2019-May 2020

- Reviewed submissions for the Inaugural and 2nd issues of SONKU’s magazine

- Organized the accepted works into a cohesive sequence for the magazine (for the Inaugural issue)

- Engaged the membership of the collective during meetings to build community

- Designed writing workshops for the membership, writing prompts and planning discussions

- Attended e-board meetings to plan the future goals and moves of the organization, from mixers to discussing how many membership meetings to have in a month