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Customer Service Microsoft Office

Location:
New Bern, NC
Posted:
December 13, 2023

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Resume:

Michael J. Connolly

**** ********* ****

New Bern Nc, 28562

252-***-****

Email: ad1xpr@r.postjobfree.com

Objective To obtain the a position in your company where I can provide and assist in the long – term growth of the company, customer service standards, increase profitability and support the reliability of the company.

Qualifications 20+ years of service/repair

20+ years of customer service

12+ years of managerial experience

10+ years in contract negotiations

Proficient in SAP, Mocha Soft, Microsoft Office, Extensive Microsoft Excel training, AS 400, DBS

Professional 2022-2023 International Paper- Cellouse Fibers Devision

New Bern North Carolina

Purchasing Manager

Systems Used: SAP, Microsoft Office: Responsibilities included tracking budgets for departmental purchases. Impementing Safety as a culture. Negotiating contract cost savings. Development and mentoring of six internal employees. Profit and loss records. implementing and tracking Blanket Purchase orders for bulk cnsumption. Accounts Payable. Discussion with contracted vendors on issues that may arise. Putting a safety culture in place. New hire training for SAP. Forcasting material usage, Inventory Optimization, Reduction and best practice team member, resulting in reductions of over $2MM. Implementation of local, regional and national contracts. MRP and EDI for requisitions and Ariba based orders. Writing Standard Operating Procedures. Leases, land lease agreements. Working closely with the Legal department on issues. Negotiated saving for 2023 over $400k

2014-2022 International Paper- Cellouse Fibers Division Port Wentworth, GA

Stores Lead Tech/ Trainer/Buyer/ Stores Supervisor

Systems Used: SAP, Microsoft Office. Responsibilities include Tracking 11 million in Inventory. MRP, Accounting, Shipping and Receiving, sourcing materials needed for mill repairs. Cost savings of $806k for three years as a storeroom MRP buyer. Ariba trainer for mill operations. SAP power User for Mill. Assisted with writing training manuals for Department, TFRA, 5S, Implementation of Committed inventories. Balanced communication. Data driven. Mentor to co-workers, Onsite Basic SAP trainer for New Hires. Active member of the SST.

2010 – 2014 LiftOne, LLC- Material Handing Savannah, GA

Parts & Inventory Department Lead/Manager

Systems Used: SAP, Mocha Soft, and Microsoft Office. Responsible for locating, ordering and invoicing all parts on a wide range of machinery & equipment. Responsible for local warehouse and 5 off – site (consignment) inventories, as well as fourteen mobile technician truck inventories. Perform all Parts. Dept. invoice transactions and reporting. Stock order replenishments, Create monthly PNL and movement reports. Responsible for commission lines and running credit cards, Designed & maintain extensive Microsoft Excel spreadsheets for SAP program within the branch

Education South University Savannah, GA

Graduation Date 10-2018 – Bachelors in Business Administration (BA)

GPA: 3.1

Other Experience 1996 – 2000 United States Army Darmstadt, Germany

Guardian Base, Bosnia

Communications Specialist – 31R, Airborne

To provide, maintain, and repair all types of communication/secure networks to military personnel on base and in the field

Served in Bosnia & Kosovo – Operation Joint Endeavor, Operation KFOR

Honorable Discharge

References Available Upon Request



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