JEFFREY EVANS-FLOYD

Distribution Operations Manager

Nanuet, New York 10954

ad1xnn@r.postjobfree.com 845-***-****

Results-driven and diligent Distribution Operations Manager with 15+ years’ experience in inventory control, strategy development, and supplier relationship management. Highly proficient in expenditure control, operations management, and business analytics to create seamless operational processes. Effective communicator and dynamic team leader, committed to creating environments for sustainable growth.

Skills

Inventory Control Management

Distribution/Logistics

Leadership/Customer Service

Business Analytics

Budget Administration/Cost Control

Account Payable (A/P)

Management/Warehouse system

Supplier Relationship Management

Merchandise Planning

Sales Audits/Profit Optimization

Procurement/ Purchasing.

Management

Contract Negotiations

Team Management

Continuous Improvement

Retail Management

Replenishment

Strategy Formulation

Staff Training Initiatives

Team Leadership

Reporting & Documentation

E-commerce/Store Management

Time Management

Work Experience

Occupancy Manager, 2022 to Present

Village of Spring Valley Housing Authority, Spring Valley, NY

Under the direction of the Executive Director of Spring Valley Housing Authority will perform work of a difficult and responsible nature, with oversight of Management and Maintenance Operations at a housing development. In addition, the Occupancy Manager is directly responsible for all aspects of the development to ensure that residents are provided with quality housing, a safe environment, and availability to community-based services.

General Property Administration - Maintain a professional setting with regularly scheduled office hours in the property business office; promote availability either personally, or through other site personnel for emergencies.

VSVHA Annual and Interim Rent Recertification for all property annually.

Answer high-volume phone calls.

Rent Collection/Legal Action - Ensure timely collection of rent payments and ensure processing of

documents for timely legal action for rent delinquents and holdover cases, and the data entries of

related computer records; authorize requests for rent adjustments; obtain verifications and maintain computer files in accordance with VSVHA procedures.

Annual Income Reviews - Ensure the completion of annual reviews including the submission of non- verifiable cases via Seibel to Office of Tenancy Administration.

Uncollected Accounts - Ensure uncollected accounts are processed in the required timeframe as per (VSVHA) Village of Spring Valley Housing Authority policy.

Visual Assessments - Ensure visual lead assessments are completed by trained staff and the appropriate repairs and follow up is conducted for all work orders in Lindsey system.

Occupancy and Vacancy - Ensure vacant apartments are prepared in accordance to policy and

procedures and are available for occupancy; utilize professional marketing techniques when offering units; maintain high occupancy levels by leasing timely; maintain records of assigned units’ status in Tenant Turnover Log (TTL).

Preventive maintenance repairs timely and consistently; ensure all steps to procure goods and services are followed in

accordance to VSVHA procedures.

Safety & Security - Observe safety guidelines to ensure safety and security of residents and staff.

Repair/Work Orders - Ensure resident repair requests are responded to within prescribed guidelines; coordinate the completion of repairs, and close work orders in accordance with established procedures.

Property Maintenance - Conduct property inspections, which include move-ins, housekeeping, and

grounds to assure adherence to established satisfactory standards.

PHAS - In conjunction with the Property Maintenance Manager, formulate and implement a plan for successful Public Housing Assessment System (PHAS) inspection(s) and corrective action plans within the required timeframe in accordance with (VSVHA) Village of Spring Valley Housing Authority policies and procedures.

Resident Relations - Manage resident engagement to ensure compliance with HUD regulations.

Supervision/Training - Ensure staffing levels are met, develop and secure training, supervise and discipline staff as appropriate; participate in pre-employment interviews and hiring processes.

Reporting- Ensure the timely and accurate submission of various management reports as needed.

Distribution Center Operations Manager, 2021 to 2022

Shoe-Inn Englewood, NJ

Manage 4.5MM units including order processing, return processing and inventory management

Redesigned the physical layout of the processing area and developed a project plan to ensure 100% business continuity

Launched buy online pickup in-store (BOPIS), buy online ship from store (BOSFS) and same day delivery

Achieved a 90% same day order completion rate through continuous process improvement

Implement zone picking to optimize pick-path and support multi-unit orders including GOH, jewelry, and flat-pack

Developed production pack processes to meet volume requirements.

Responsible for union and non-union employees -500 staff including management, associate, and temporary employees.

Defined and created a labor structure that provides paths for growth and development.

Support sale POS events to include volume forecasts and staff requirements.

Launched multiple systems in coordination with IT to support e-commerce and DC operations.

Improved availability to sell (ATS)

Implemented weekly cycle count program to ensure accurate inventory levels

Developed a rework process for retuns to ensure merchandise to first quality product

Supported growth and expansion of ShoeInn.com

Represented fulfillment operations through two website platform improvements

Managed two physical space expansions to include relocation, design, and process flow

Established daily reporting tools for senior management: sales, returns, receipts and transfer processing

Execution of stock movement

Provided customer service support to external and internal customers

Designed processes and workflows

Senior Merchandise Analyst /Inventory Control Manager

Barney’s New York Inc., NY 2014, to 2019

Supervise a large team to ensure correct goods management and achievement of performance goals.

Assist warehouse and team members with researching and adjusting known inventory discrepancies.

Used hand-held devices and computers to record and monitor inventory levels and address inaccuracies.

Monitor work of all Inventory Control personnel to ensure achievement of all objectives and provide improvements if required.

Monitor all cycle count programs and ensure consistency and accuracy in same identify all operational problems in inventory.

Expert on all Standard Operating Procedures, Systems and Tools to act as a resource for entire Barney’s New York Team

Manage all inventory adjustments from stores, merchants, and planning areas.

Review and manage reports and identify potential issues, follow through on corrective actions.

Manage the process associated with maintaining an accurate perpetual inventory, and accuracy of product line information, and identification of inaccuracy remedies.

Schedule and Manager the work force to meet daily operational demands including training and monitoring individual employee productivity levels.

Apply high level conflict resolution skills and negotiation skills

Analyze inventory imbalances that could not be resolved by Inventory clerks or leads.

Perform cycle counts by reviewing documentation and verifying against perpetual stock in inventory.

Identify and research new procedures and protocols for process improvement

Advanced proficiency with Excel and web-based applications.

Protect BNY Inventory Control staff and employees by enforcing company safety requirements, updating training and certifications, assuring compliance with OSHA and union rules and regulations.

Participate in managing and reconciling an annual financial inventory, with direct responsibility to a group of stores, divisions, or groups. This includes the monitoring of daily reports pre and post inventory. Lead stores through reconciliation of physical inventory, up to final posting to stock ledger and unit on-hand update.

Work with Regional Operations Teams to identify stores requiring training assistance.

Inventory Control, Shipping and Receiving, Alterations, Facilities Management, Security, Resource Planning/Staffing, Compliance, and Expense Management

Collaborate with Corporate Office Retail Operations team to develop and execute strategic initiatives focused on increasing operational efficiency.

Foster a positive working environment and create a culture of feedback, encouraging diversity, mutual respect, and teamwork.

Additional Experience:

Barney’s New York Inc., NY Senior Inventory Control Coordinator

Barney’s New York Inc., NY Accounts Payable Coordinator

Barney’s New York Inc., NY Sales Auditor Coordinator

Education & Credentials

Bachelor of Business Administration, Accounting (90 credits) Queens College

Technical Proficiencies:

Data General System STS, MI9, Retail IQ Web, MicroStrategy 9.2, Microsoft Office Suite, Great Plans system, Outlook Express, Microsoft Windows XP, Microsoft Office XP Professional, AS400, S.A.P system, VLOOKUP/Pivot Tables, Omni Channel Logistics, E.R.P, E.D.I, Shopify for E-commerce & Retail Pro 9

Contact this candidate