Micah Harris

** *********** **., ********, ** ***54

Cell: 540-***-**** ad1xnm@r.postjobfree.com

Objective

Results-driven cybersecurity professional with a Top Secret clearance and a Security+ certification seeking a progressive position to leverage my technical expertise and advance in the field of cybersecurity.

Clearance

Top Secret / TS

Certifications

Security+

Education

Saint Vincent College, Latrobe, PA

Bachelor of Science, Graduation May 2021

Major: Integrated Science - Cyber Security

Skills

General Knowledge of Utilizing Cybersecurity Compliance and Vulnerability Assessment (DISA STIGs, Nessus Scanner)

Programming: C++, Python, R, Visual Studio, Java, JavaScript

Understanding of Risk Management Framework

Proficient in Microsoft Office including Excel and PowerPoint.

Developing Cyber Security Plan of Actions and Milestones (POA&M)

Hardware and Software Troubleshooting Techniques

Administrative Duties: Account Management, Password management, RSA tokens, PIV cards

Experience

FBI/IMTAS, Quantico, VA

Mid IT Specialist, Oct 2023-Present

Handled customer complaints and escalated issues according to procedures.

Configure, test and troubleshoot new hardware and software.

Created and maintained technical documentation when new concepts or standards were found.

Provided tailored technical advice to customers and colleagues.

Developed and delivered training materials of hardware and software on cybersecurity best practices for users.

Department of State/Inter-Con Security, Washington, D.C.

Security Control Center/Diplomatic Security Officer, Sept 2021 – Present

Provide logistical support for the travel of various personnel and authorization access by validating credentials, creating a repository to track all names and credentials of individuals with authorized access, remove individuals who no longer have access, review the tracking list, and run reports to ensure real time compliance.

Enforced cybersecurity policies to protect high-profile individuals and sensitive information.

Stay abreast and enforce policies and regulations for providing protection to the Secretary of State, Department of State employees, foreign delegates, and guests.

Coordinate with internal IT staff and customers to resolve technical issues and escalate, if required, to ensure smooth business application process.

Monitor administration activities to maintain and reset passwords; monitor requests to include new users, disabled accounts, and security clearances.

Install and configure software and hardware on windows servers; train employees to use network programs appropriately.

Aid users who experience issues via remote desktop support, troubleshoot system issues, or any other issues with the network.

Serve as a liaison between software provider, programmers, and Network Administrator.

Assisted customers in identifying issues and explained solutions to restore service and functionality.

Collaborated with supervisors to escalate and address customer inquiries or technical issues.

Used ticketing systems to manage and process support actions and requests.

Documented transactions and support interactions in system for future reference and addition to knowledge base.

Monitored systems in operation and input commands to troubleshoot areas.

Provided replacement files to customers missing data, media files, and software components.

Legacy Trust Solutions, Stafford VA

Jr. ISSO Internship, May 2021 – August 2021

Obtain a general understanding of day-to-day cyber security implementation, oversight, continuous monitoring, and vulnerability management of division assets.

Ensure that all RMF security controls have been assessed and implemented as outline in the cyber security plan.

Review security documentation for completeness and compliance with control requirements.

Conduct compliance checks and security scans according to risk assessment procedures.

Develop plan of actions and milestones (POA&M), tracking identified vulnerabilities to closure and ensuring they have been properly mitigated.

Saint Vincent College Event and Conference Services, Latrobe, PA

Student Worker, May 2019 – May 2021

Install and configure audio and visual equipment for events in the Fred Rogers Center.

Collaborate with team members to appropriately accomplish given tasks.

Planned and coordinated seamless processes for guests during events and conferences.

Ensured prompt and courteous transportation of guests between multiple locations, enhancing overall events logistics.

Activities and Honors

United States Marshall Service

Competed in the National Cyber League-Individual

Member of Saint Vincent College Men’s Football team

Member of National Honors Society

Volunteer: First Mount Zion Baptist Church, Care Package Assembly, Union Mission in Latrobe, Pennsylvania.

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