Shalita Ford

Pharmacy Technician Operations Supervisor Louisville, KY 40219 ad1xm2@r.postjobfree.com +1-502-***-****

To secure a position where I can utilize my nursing and medical experience to assist patients by increasing their overall quality of care.

Authorized to work in the US for any employer

Work Experience

Pharmacy Technician operations Supervisor

McKesson - Louisville, KY

March 2015 to April 2023

•Oversee the daily workflow of the pharmacy tech team

•Prepare the daily work schedule for technicians based on incoming volume

•Prepare written performance evaluations for pharmacy technicians

•Monthly 1:1 with direct reports to level set and review performance

•Team daily huddle

•Completing interviews for open positions

•On boarding of new employees

•Development of current tech team

•Assisting with any employees interested in becoming Nationally Certified

•Coaching of direct reports

•Weekly client meetings

•Reports and auditing of patient data for client reporting

LPN Rehab Charge Nurse

Nazareth Home - Louisville, KY

November 2010 to November 2013

•Possesses the specialized knowledge and clinical skills necessary to provide care for people with physical disability and chronic illness

•Coordinates educational activities and uses appropriate resources to develop and implement an individualized teaching and discharge plan with clients and their families

•Performs hands-on nursing care by utilizing the nursing process to achieve quality outcomes for clients• Provides direction and supervision of ancillary nursing personnel, demonstrates professional judgment, uses problem solving techniques and time-management principles, and delegates appropriately

•Coordinates nursing care activities in collaboration with other members of the interdisciplinary rehabilitation team to facilitate achievement of overall goals

Coordinates a holistic approach to meeting patient's medical, vocational, educational, and environmental needs

•Demonstrates effective oral and written communication skills to develop a rapport with clients, their families, and health team members and to ensure the fulfilment of requirements for legal documentation and reimbursement

•Acts as a resource and a role model for nursing staff and students and participates in activities such as nursing committees and professional organizations that promote the improvement of nursing care and the advancement of professional rehabilitation nursing

Medical Assistant Instructor

Daymar College - Louisville, KY

July 2011 to September 2013

•Managed class of 30+ students each and ensure all comply with OSHA and the schools' standards and guidelines.

•Utilize nursing process and critical thinking skill and manage flight medic activities in combat deployment environment.

•Prepare students to sit for the national CPC exam through AAPC.

•Facilitate anatomy and physiology courses.

•Prepare procedure papers, perform routine laboratory procedures such as urinalysis, and assist physician with procedure set ups.

•Taught multiple classes each semester (Phlebotomy, Anatomy, General Studies)

•Instruct and certify students on BLS.

•Teach administrative skills such as computer, EMR.

•Instruction on recording patient medical and physical histories in EMR.

•Assist urgent care LPN triage urgent care calls.

•Maintain CLIA and OSHA standards in the laboratory.

•Maintain require files organize for CLIA and OSHA state inspections

•Help to assist with tutoring for the CCMA certification exam.

•Assisted student's in preparation for the RMA and RPT certification exams

LPN Charge Nurse

Kentucky State Reformatory

October 2011 to July 2012

Sr. Certified Pharmacy Tech

Walgreens Pharmacy - Louisville, KY November 2004 to March 2012

LPN

Central State Hospital - Louisville, KY November 2008 to March 2011

Education

Galen College of Nursing - Louisville, KY 2006 to 2008

Skills

•Clinical trials

•Research

•Supervising experience

•Clinical research

•Higher education teaching

•Curriculum development

•LMS

•Pharmacy technician experience

•Medical terminology

•LTC pharmacy

•Hospital experience

•Infusion

•Aseptic technique

•Medication administration

•Patient service

•Clinical pharmacy experience

•Managed care

•Phone triage

•HIPAA

•Epic

•Home health

•Documentation review

•Auditing

•Medical collection

•EMR systems

•Medical office experience

•Customer service

•Computer skills

•Public health

•EHR systems

Languages

• English - Fluent

Awards

Emerging Professionals

July 2020

Development program targeted to grow internal candidates in similar areas. I assisted by developing a plan that would make operations easier and more efficient for case managers. I also identified several IT enhancements to the current operations.

Certifications and Licenses

PTCB Certification

June 2008 to April 2023

Certification #: 30225252

Assessments

Work style: Reliability — Proficient

February 2023

Tendency to be reliable, dependable, and act with integrity at work

Full results: Proficient

HR: Compensation & benefits — Completed

February 2023

Knowledge of compensation and benefits programs Full results: Completed

Management & leadership skills: Impact & influence — Expert

February 2023

Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Expert

Customer focus & orientation — Proficient February 2023

Responding to customer situations with sensitivity Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Groups

McKesson Advocate Ambassador program

January 2019 to Present

As an Advocacy Ambassador I have the pleasure of speaking to house and senate members on various topics in Healthcare and how they would benefit patients from many different walks of life. This includes meeting with members of congress in their offices in DC.

Additional Information

Skills

Conducting myself within the Scope of Practice as outlined for an LPN practicing in the Commonwealth of Kentucky;

Customer service;,

Providing information to patients and their families on their condition and procedures being performed in relation to their needs and care;

Admissions;

Medicare specific charting;

Rehab specific charting;

Processing patient insurance pharmacy claims;

End of life care;

Knowledge of medications and processes that take place in a pharmacy;

ICD 9 knowledge;

Microsoft office and Windows (multiple versions)

Contact this candidate