Customer Service Front Desk
Resume:
Asia Middleton
Brandywine, MD *****
ad1xlt@r.postjobfree.com
I’m a very responsible and ambitious student with excellent time management, leadership and organization skills. Bringing strong problem solving and interpersonal skills, and the ability to get things done quickly in providing accurate, pleasant, and efficient service. I am seeking to further my professional experience and apply, enhance and develop new skills in a challenging position with a progressive company.
Authorized to work in the US for any employer
Work Experience
Front Desk
Classic Concierge - Washington, DC
November 2022 to Present
My day to day duties consist of checking packages in when vendors drop them off and checking them out on company site when residents pick them up . I answer the phone and assist residents as much as I can . I also take shift notes and send to my manager to let them know what happened on my shift . Open/ Close Freight elevator and loading dock . Restock Coffee machine . Dress Nice and Greet Everyone . Customer Service Representative
TMS International - Washington, DC
June 2022 to December 2022
My job here is pretty simple i put numbers in a system so that each station knows what time the next bus comes and how many people are on the bus. I also direct people onto shuttle busses that takes them to their destination.
Server
Taco & tequila - Arlington, VA
January 2022 to June 2022
My day to day duties consisted of greeting every customer while taking orders and bringing them back in a timely matter . Working computerized machinery to set up payment options making all of our services convenient to every last customer.
Starbucks Barista
Starbucks - La Plata, MD
August 2021 to January 2022
My job was to make drinks, handle every customer with care & restock on inventory. I would fill the ice bins up put more cups out if there wasn’t any . Clean up my station . Try to help every customer in a timely matter and in order to which they where received . I also met people who would come in everyday for the same drink and that helped me om remembering making drinks . CVS Sales Representative
CVS Health - Suitland, MD
September 2020 to February 2021
Responsibilities include using computerized point-of-sales machines to process payments and close transactions, handle sales and customer issues, and answering questions about products, policies and services. Accurately count the contents of cash register drawer at the end of each shift, maintaining receipts, records and withdrawals. Inventory materials and supplies and reporting when stock is low. Receptionist
Boujee Beauty Bar - Temple Hills, MD
June 2018 to February 2020
Answer telephone calls and schedule appointments. Maintain a clean work environment. Provide hair treatment to customers by shampooing, rinsing, setting hair and assist with styling. Independently stocks shelves and replenished and sanitize products as needed. Assist all stylists and clients in maintaining a cordial atmosphere. Accurately handles customer funds and process transactions. Voulenteer
National Parks Service - Washington, DC
October 2018 to November 2018
Assist park staff in the general operation of the visitor center and office, answer telephones and distribute maps and brochures. Provide information services to visitors regarding use of facilities, fee payment, permits, and campground regulations. Assist park staff at entrance station, collecting fees, selling passes, and with reservation procedures. Assist with park surveys, as needed. Education
High school diploma in 3.14 GPA
Croom Vocational - Cheltenham, MD
January 2018 to May 2019
High school diploma
Skills
• Cash Handling (2 years)
• Retail Sales (1 year)
• Communication skills ( written & verbal ) (4 years)
• Flexibility/ Adaptability (2 years)
• Leadership (2 years)
• Front Desk
• Problem solving (3 years)
• Makeup Application
• Barista Experience
• Coffee Experience
• Office experience
• Data entry
• Typing
• Phone etiquette
Assessments
Technical Support: Customer Situations — Completed May 2020
Responding to technical support situations with sensitivity Full results: Completed
Cashier skills — Highly Proficient
April 2021
Counting cash, processing transactions, following written procedures, and attending to details Full results: Highly Proficient
Call center customer service — Familiar
April 2021
Applying customer service skills in a call center setting Full results: Familiar
Customer focus & orientation — Highly Proficient
March 2021
Responding to customer situations with sensitivity Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Hello, my preferred way to contact me is through via. mobile 202-***-**** or via email ad1xlt@r.postjobfree.com Thank You .
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