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Customer Service Representative

Location:
Fort Lauderdale, FL
Salary:
17.00
Posted:
December 13, 2023

Contact this candidate

Resume:

KEAMBREA SMITH

I'm searching to obtain a career. Doing the best, and something I love doing. I just need one chance I just need one person to believe in me. Oakland Park, FL 33311

ad1xhg@r.postjobfree.com

+1-786-***-****

I'm searching for a career where I can grow and gain more knowledge, I'm searching for long term commitment, where I can advance and reach my highest potential. I really look forward to hearing from you soon.

Authorized to work in the US for any employer

Work Experience

Volunteer Work

American Red Cross - Gainesville, FL

July 2022 to Present

INTAKE

TAKING CLIENTS INFORMATION WHO SUFFERED FROM NATURAL DISASTERS, SETTING UP PROFILE FOR DONATIONS FOR CLIENTS WHO MAYBE IN NEED SHELTER, CLOTHING, FOOD, GIFT CARDS ETC

Customer Service Associate

The Honey Baked Ham Company LLC. - Fort Lauderdale, FL September 2021 to December 2021

Placing Thanksgiving and Christmas orders for inbound and outbound calls, updating payment information, taking payments

making corrections to orders that has been placed. checking on order delivery status

This is a seasonal position working from home

Housekeeper/Nanny

Private HomeMaking - Gainesville, FL

September 2013 to May 2018

Working with a small family of six,

CLEANING \

COOK LIGHT MEALS \

HOMEWORK HELP

LAUNDRY

PET CARE

Customer Service Representative

The Cliton Group - Gainesville, FL

January 2010 to January 2018

Helping clients with bill payments

setting payment installments

placing orders

making correction to client's profile/ updating

placing orders

looking g up orders

ensuring clients are satisfied

General Manager

McDonald's - Gainesville, FL

February 2009 to July 2017

Served customers that specialized in fast service and inexpensive carry-out food, accepted payment from customers. Requested and recorded customer orders, and computed bills using cash register. Cleaned and organized eating, and kitchen areas.

Notified kitchen personnel of shortages and special orders, communicated with customers regarding their orders, comments, and complaints. Worked occasionally as a short order cook, whenever needed. Education

Phlebotomy in Healthcare

Florida Career College-Miami - Fort Lauderdale, FL July 2020 to July 2020

High School Equivalency Diploma in General High School Curriculum Youth Build - Gainesville, FL

Skills

• Shift management

• Food safety

• Food service

• Food handling

• Food production

• Food Preparation

• Kitchen Experience

• POS

• Cooking

• Microsoft Word

• Meal Preparation

• Cleaning Experience

• Packaging

• Vital signs

• Front desk

• Home Care

• Retail Sales

• Cashiering

• Kitchen Management Experience

• Laundry

• Merchandising

• Caregiving

• Senior Care

• Commercial Cleaning

• Restaurant Experience

• Cash Handling

• Banquet Experience

• Customer service

• Serving Experience

• Catering

• Time Management

• Leadership

• Host/Hostess

• Busser

• Guest services

• Customer service

• Clerical experience

• Account management

• Guest services

• POS

• Cash register

• Conflict management

• Cash handling

• Typing

• Windows

• Sales

• Front desk

• Retail sales

• Leadership

• Analysis skills

• Recruiting

• Serving

• Shift management

• Negotiation

• Mac OS

Languages

• English - Expert

Certifications and Licenses

Driver's License

September 2014 to September 2024

First Aid Certification

June 2021 to June 2027

BLS Certification

July 2023 to July 2027

CPR Certification

June 2018 to Present

Assessments

Work motivation — Proficient

February 2022

Level of motivation and discipline applied toward work Full results: Proficient

Customer focus & orientation — Proficient

December 2021

Responding to customer situations with sensitivity Full results: Proficient

Customer service — Proficient

December 2021

Identifying and resolving common customer issues

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



Contact this candidate