Front Desk A B
Resume:
AQSA WASEEM
C A B I N C R E W
CONTACT
Phone
**************@*****.***
Golden Tulip Sharjah, Al Fardan
Center, Buheira Corniche, Corniche
Street, Sharjah.
Address
Date of birth: 28/01/1996
Gender: Female
Marital Status : Separated
Country of Birth: Pakistan
Nationality: Pakistan
Height: 5.5" (170cm)
Weight: 62kg
Ability to reach 212 cm while
standing on tiptoes: Yes
Able to Swim without Aid: Yes
PERSONAL DETAILS
SKILLS
Flexible, easy and adapt to changes
Excellent active listening skills with
fluency in English and has a good
knowledge of other languages
Positive attitude toward customers
when onboard
Caring, understanding and Empathy
for my colleagues and customers
Capable of working under pressure for
many hours even in day or night
Cheerful appearance when working in
a team or individually
Assertiveness and the ability to remain
calm while dealing with difficult
passengers onboard.
Excellent fitness physique and general
health
Excellent vision and hearing
PROFILE INFO
Positive, always smiling person who is passionate about helping others. Many times involved in projects, events and volunteering’s to gain new skills which can then transfer during career path. Thanks to many different activities and gaining a lot of applicable skills passionate to contribute to the satisfaction of even the most demanding customers. Ready to learn more and improve acquired skills to achieve a team's objective and constantly provided exceptional service for customers onboard with the best airline in the world, Emirates.
WORK EXPERIENCE
Airarabia Sharjah UAE April 2022 - Present
AIRLINE CABIN CREW
Checking the cabin and cargo section before taking-off, enforcing safety and security regulations
Aided passengers with stowing, securing, and collecting carry- on luggage and First-aid.
Briefed and assisted passengers with aircraft convenience systems such as entertainment and did pre-flight security checks.
Planned, ordered, prepared, and served meals, snacks, and beverages.
Providing personalized assistance to passengers with special needs, such as people with disabilities, children and the elderly
Hotel Denver Sialkot October 2018 - December 2017 FRONT DESK MANAGER
Ensure customer service meets our high standards for guest satisfaction
Supervise front office employees, ensuring they provide excellent guest services and enforce hotel policies Interact with customers both in person and over the phone, assist with inquiries, and mitigate any guest complaints Handle the front desk budget and order office supplies as needed
Specialization: Math's – Biology- Chemistry- Physics Matric: Federal board 2009 - 2011
EXTRA QUALIFICATIONS
Specialization: Physics- Chemistry- Math's
FSC:Gujranwala Board 2015 - 2017
I N T E R E S T S &
H O B B I E S
Daily exercising to maintain good
health and physique
Capable of swimming in water with a
minimum depth of 25 meters
Meet new people who are from
different countries and learn about
their cultures
Experience new and exotic food all
around the globe and complete the
world map someday visiting every
country
I do hereby declare that the above particulars furnished by me are true and accurate to the best of my knowledge.
Yours Faithfully,
Aqsa Waseem
Aqsa Waseem
The Spirit Montessori school, Sialkot, Pakistan
July 2015 - April 2016
FRONT DESK MANAGER
Assisted the School Principal.
Communicated with Parents and venders.
As a school receptionist, my job duties are primarily communication-based. The daily tasks included keeping records, scheduling meetings,
Facilitate communication between teachers, staff, and families. In some cases, I also provided secretarial support in addition to reception duties.
Making appointments and managing the principal's schedule. Greet those who walk into the school office, answer phone calls, take messages and sort mail. School office managers may also be responsible for typing and sending out school documents. They are also usually the person who registers and releases students to school and maintains attendance records. I was the charge of handling all employee relations, such as fielding complaints and maintaining employee attendance reports, and also responsible for putting in substitute requests when an employee calls out sick.
LANGUAGE
English
Urdu
Excellent
Native
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