Product Manager Management

ISAAC BRYANT Atlanta, GA ***** 470-***-**** ******************@*****.***

Career Accomplishments as a Digital Platforms Product Manager:

● Elevated the company's market position by leading the transformation of legacy systems into a

modern digital ecosystem, resulting in a 50% increase in platform adoption

● Orchestrated the turnaround of the company’s flagship product, delivering a user-friendly digital

experience that increased customer satisfaction scores by 35%

● Led a cross-functional initiative to integrate advanced analytics into the platform, providing deeper

customer insights that drove a 20% uplift in targeted marketing conversions

● Led the development of a cloud-based CRM platform, streamlining sales and marketing

processes for global clients

● Pioneered the use of machine learning algorithms to personalize user experiences across digital

platforms, contributing to a 40% increase in user retention and a 25% rise in average revenue per

user (ARPU)

Professional Experience:

Product Manager – CarMax Atlanta, GA January 2022 - Present

● Spearheaded a $5 million initiative to modernize the document management system, integrating

AI and API-driven functionalities, reducing SG&A expenses by $2 million year-over-year and

decreasing manual review by 40%

● Utilized Agile methodology to lead sprint planning and prioritization decisions based on ROI

● Established data & analytics capabilities by leading a diverse product management team

● Spearheaded the development of AI-powered business intelligence tools, increasing operational

efficiency by 20%

● Developed anomaly detection systems using ML, enhancing system security

● Managed the entire product life cycle, ensuring on-time and within-budget product launches

● Utilized AI insights to optimize user experiences, boosting user engagement by 20%

Product Management Leader– Unboxed Ideas New York City, NY February 2019 - January 2022

● Managed and mentored a team of 13 product managers to build top industry products

● Spearheaded technology solutions, improving operational efficiency by 30%

● Developed data visualization and analytics tools, leading to a 25% increase in data-driven

initiatives

● Managed cross-functional teams to launch products on time and within budget

● Rolled out 13 pivotal product features within a year, boosting net sales by $2.3M

● Fostered relationships with stakeholders, ensuring alignment with business goals

● Collaborated with UX/UI teams for two major product interface redesigns, enhancing user

satisfaction by 25%

Head of Product – Tugforce New York City, NY January 2016 - December 2018

● Maintained and prioritized a backlog of new features and enhancement requests

● Utilized predictive analytics to reduce customer wait times by 15%.

● Managed 7 product management teams, providing guidance and mentorship

● Developed KPIs to assess product success aligned with business goals

● Initiated product enhancements, capturing a 15% larger market share

● Implemented ML-driven chat routing, increasing the first-response resolution rate by 25%

Asset Manager – Family Real Estate Portfolio Company February 2011 - August 2017

● Strategically managed a portfolio of 78 properties, optimizing financial performance, liaising with

Property Managers for daily operational excellence and partnering with motivated sellers

Director of Sales – HRC Fund Associates, Financial District February 2013 - November 2015

● Served as the team lead for Chilton REIT fund, raising $20 million via separately managed

accounts (SMAs).

● Led sales initiatives for the Center Coast MLP fund, raising $80 million (before deduction of the

sales load and offering expenses)

● Collaborated with fund managers to refine sales strategies and convey fund value

Quant Analyst – HRC Fund Associates, Financial District January 2012 - January 2013

● Analyzed fund performance and market trends to guide investment strategies

● Produced detailed reports for internal and external stakeholders

● Built complex financial models to project on-demand data for leadership

Financial Advisor – Northwestern Mutual, NYC February 2010 - November 2012

● Specialized in high-net-worth client acquisition. Rank # 1 college intern in the tri-state area.

Skills:

● Agile/Scrum Expertise: Proficient in Agile methodologies with hands-on experience using Jira,

Leankit, Confluence

● Technology tools: AppFolio, Yardi, DoorLoop, Excel, SQL, Python and Salesforce Platforms

● Team Leadership: Led cross-functional teams, fostering creativity, and achieving product

milestones. Crafted compelling narratives around product strategies and visions

● Stakeholder Engagement: Partnered with executives and senior leaders in matrixed organizations

● Problem-Solving: Identified challenges and implemented data-driven solutions

● Customer-Centric Approach: Prioritized customer and associate experiences in product decisions

Education: State University of New York, College at Oneonta Bachelor of Science in Economics, Minors:

Applied Mathematics and Real Estate February 2007 – August 2010

Contact this candidate