Customer Service Grand Rapids
Resume:
Mary Kincaid
Lowell, MI *****
***************@*****.***
Work Experience
Guest Relations Representative
The Oaks at Byron Center - Byron Center, MI
June 2023 to Present
Guest Relations Rep office manager
Customer Service
Answer Phones
Paperwork/Set up appointment
Receptionist
Chef
Lowell Middle School - Lowell, MI
October 2022 to July 2023
Cook chef cashier
Part time
Bartender
Lowell Moose - Lowell, MI
March 2018 to August 2022
Bartender part time nights
Cashier/Team Leader/Bakery/Customer Service/Office Meijer - Grand Rapids, MI
August 2019 to March 2021
Customer Service/ Cashier /Team Leader/ Trainer/Bakery Part time/Scheduling Set up interviews
Deal with customers
Payroll
Kitchen and Bar Manager
Wyndam Garden Hotel - Grand Rapids, MI
May 2015 to August 2019
Kitchen and Bar Manager
Scheduling
Trainer for new employees
Payroll
Delivery Driver
Lowell Post Office - Lowell, MI
April 2017 to January 2018
Seasonal Driver when needed
Head Chef/Kitchen Manager
Bravo - Grand Rapids, MI
August 2013 to May 2015
Head Chef
Mobility Driver
Rockford Ambulance - Rockford, MI
May 2013 to April 2015
Transportation
Day Shift
Med Tech/Caregiver/Front Desk
Fountain View of Lowell - Lowell, MI
January 2013 to March 2015
Med Tech/Office Help
Weekend part time
Shift Manager
Rite Aid - Grand Rapids, MI
May 2009 to May 2013
Shift Manager
Nutrition Assistant
Metro Hospital - Byron Center, MI
September 2007 to July 2011
Part Time when needed
Bus Driver
Forest Hills School District - Grand Rapids, MI
August 1994 to May 2009
Bus driver
Assistant Manager Bakery/Service Office/Desk
RIC'S FOOD CENTER - Rockford, MI
September 1992 to August 1994
Baker cashier assistant manager
Bakery Clerk
Arnie's Restaurant and Bakery - Grand Rapids, MI
February 1988 to August 1992
Bakery Clerk
T Shirt Printing and More By M & B
Owner - Lowell, MI
Owner
Kincaid Bake Goods To Order Online
Owner - Lowell, MI
Owner
Education
Diploma in Computer
Lowell High School - Lowell, MI
August 1982 to May 1986
Baking Classes in Bakery
KCTC - Grand Rapids, MI
August 1982 to May 1986
Skills
• Bus Driving
• School Bus Driving
• Bartending
• Delivery Driver Experience
• Food Service
• Security
• Food Preparation
• Cooking
• Cashiering
• Customer Service
• Shift Management
• Route Driving
• Host/Hostess
• Courier
• Retail Sales
• Baking
• Typing
• Team management
• Food production
• Dietary department experience
• Supervising experience
• Leadership
• Banquet experience
• Catering
• Inventory control
• Restaurant experience
• Food service management
• Food management
Certifications and Licenses
CDL
Driver's License
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