PROFESSIONAL SUMMARY

Dependable Resident Assistant remains patient and calm in difficult

situations. Mature and responsible with expertise in counseling and mediation. Exceptional communication and time management skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Reliable employee seeking Job Title position. Offering excellent communication and good judgment.

Dedicated Industry professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Experienced Job Title with over Number years of experience in Industry. Excellent reputation for resolving problems and improving customer satisfaction.

WORK HISTORY

Resident Assistant, 09/2022 to Current

Bluegrass Senior Living - Somerset, KY

CONTACT

Address: Somerset, KY 42501

Phone: 606-***-****

Email: ad1x92@r.postjobfree.com

SKILLS

WYVONNA QUALE

• Maintained clean, safe and well-organized patient environment.

• Assisted residents in preparing for activity and social programs. Changed bed linens, dumped trash and smoothly handled maintenance issues to promote resident comfort.

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Assisted residents with daily dental and mouth care, bath functions and hair care.

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Attended, participated and contributed to monthly staff meetings addressing resident needs.

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Responded to room transfers, incident reports and maintenance requests.

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Encouraged community atmosphere by implementing educational and social programs.

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• Assisted disabled clients to support independence and well-being.

• Developed rapport to create safe and trusting environment for care.

• Monitored progress and documented patient health status changes to

• Student Behavior Observance

• Event Chaperoning

• Staff Communication

• Message Delivery

• Call Answering and Routing

• Discipline Administration

• Activity Oversight

• Inventory and Supply Management

• Mental Health Disorders

• Mediation Techniques

• Resident Support

• Developmental Disorder

• Resident Engagement

• Customer Satisfaction

• Sanitizing Surfaces

• Patient Flow

• Safety Behaviors

• Personal Care Assistance

• Dietary Needs

• Crisis Situations

• Personal Advising

• Incident Maintenance

• Complaint Reviews

• Household Chores

• Personal Companionship

• Residential Support

• Dental Hygiene

• Observational Skills

• Company Guidelines

• Resident Care Standards

• Ambulatory Care

• Ambulation Assistance

• Ethical Standards

• Client Requirements

• Incident Processing

Owner, 12/2012 to 08/2022

Pro-Touch Painting - Somerset, KY

keep care team updated.

• Supervised daily activities and provided assistance to staff.

• Mediated and conflicts to achieve peaceful and fair resolutions. Created and implemented social, educational and recreational programs for residents.

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Mentored and supervised groups of residents on on-site and off-site environments.

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Assisted residents with transitioning into new living environment and maintained strong relationships with residents.

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• Promoted positive relations between residents and staff. Supported personal needs of residents dealing with diverse conditions.

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Enforced policies and safety standards through building and room rounds.

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• Solved grievances and complaints by collaborating with residents. Strategized to improve resident care and satisfaction and held weekly meetings with directors to advocate for resident needs.

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Provided swift and knowledgeable emergency support in line with campus crisis protocols.

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• Managed day-to-day business operations.

Consulted with customers to assess needs and propose optimal solutions.

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• Trained and motivated employees to perform daily business functions. Enhanced operational efficiency and productivity by managing budgets, accounts and costs.

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Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

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Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.

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• Optimized team hiring, training and performance. Maintained up-to-date administrative records to monitor operational conditions.

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Monitored market conditions to set accurate product pricing and take advantage of emerging trends.

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Assessed supplier quality to maintain tight cost controls and maximize business operational performance.

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Established, optimized and enforced business policies to maintain consistency and high-quality standards across industry operations.

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Set, enforced and optimized internal policies to maintain responsiveness to demands.

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Conducted target market research to scope out industry competition and identify advantageous trends.

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Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.

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• Aligned branding initiatives and sales strategies with client goals.

• Daily Living Skills Instruction

• Nursing Assistance

• Mobility Support

• Clerical Support

• Resident Relations

• Household Management

• Nutrition Advisement

• Resident Care Training

• Recreational Activities

• Linen Washing

• Team Meetings

• Patient Rights

• Bed Making and Linen Changes

• Emergency Support

• Emotionally Supportive

• Distributing Medications

• Opening Containers

• Medical Histories and Vital Statistics

• General Housekeeping

• Glucose Testing

• Reading Comprehension

• Communication Clarity

• Status Assessments

• Taking Resident Orders

• Crisis Prevention Intervention

• Developing Client Trust

• Health Issue Identification

• Safety Standards and Compliance

• Wound Care

• Group Activities

• Care Plan Management

• Behavioral Intervention Plans (BIP)

• Resident Supervision

• Healthy Habits Promotion

• Quality Improvement Activities

• Quality Control Procedures

• Household Support

• Customer Inquiries

• Individual and Group Therapy

Manager, 05/2019 to 12/2021

Divers Den Dive Shop - Somerset, KY

Patient Care Coordinator, 08/2014 to 04/2019

Midtown Nursing - Somerset

Cultivated forward-thinking, inclusive and performance-oriented business culture to lead industry in innovation and push progress.

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• Accomplished multiple tasks within established timeframes.

• Onboarded new employees with training and new hire documentation. Cross-trained existing employees to maximize team agility and performance.

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Maximized performance by monitoring daily activities and mentoring team members.

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Evaluated employees' strengths and assigned tasks based upon experience and training.

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Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.

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Developed and maintained relationships with customers and suppliers through account development.

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Established and updated work schedules to account for changing staff levels and expected workloads.

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Delivered feedback to decision-makers regarding employee performance and training needs.

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Applied customer feedback to develop process improvements and support long-term business needs.

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Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.

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Conducted monthly inventories of raw materials and components on work floor.

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• Recorded inventory sales into organization's weekly income report. Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.

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Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.

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Assessed supplier quality to maintain tight cost controls and maximize business operational performance.

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Compiled data highlighting key metrics to report information, determine trends and identify methods for improving store results.

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Propelled continuous improvements and strategically capitalized on current market trends.

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Executed regular process updates to reduce discrepancies and enhance scheduling across production calendars and programs.

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Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.

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EDUCATION

05/1997

Pulaski County High School - Somerset, KY

Contact this candidate