Customer Service Specialist
Resume:
Monica L. Grier
**** * ******* *** *** Griffin, Ga 30224 ad1x8w@r.postjobfree.com
PROFESSIONAL PROFILE
A highly motivated Customer Service Specialist, seeking employment in a challenging new environment. Experience working in numerous public relations settings. I am hard working, professional, punctual, and eager to learn.
Education
Javelin Technical Training Center, Morrow, Georgia 2010
East Coweta High School, Sharpsburg, Georgia 1996
Clinical Medical Office Expert/Billing and Coding Specialist
Academic Deans List
Perfect Attendance Accolades
Skills
[Medical Terminology]
[MS Word, Excel, PowerPoint ]
[Windows XP Operating Systems]
[Billing and Coding]
[Med iSOFT V.14]
[Knowledge of ICD-9 and CTP coding ]
[Third Party Insurance Follow-up, EOB posting ]
[HIPAA and OSHA Regulations ]
[Medical Charting and Knowledge of Electronic Files]
[Aseptic Techniques]
[Examination Room Preparations ]
[Glucose Screening, Phlebotomy, and Venipuncture]
Professional Experience
Golden Corral. 201*-****-**
Associate Manager
●Hiring and termination of employees
●Paying invoices
●Counting inventory
●Controlling pay roll and labor
●Handle and resolve all customer complaints
Gwinnett Multi Specialty, Riverdale, Georgia 2014-2014
Medical Assistant
•Check patient vital signs
•Find out reason for the visit
•Give patients injections also preform venipunctures
•Check patient out and schedule there next appointment
Academy Sports, Newnan, Georgia 2013-2014
Customer Service And Cashier
•Resolve customer complaints and problems
•Replenish merchandise in the store
•Up sale items that customers my have forgotten they needed
Kaiser Permanente, McDonough, Georgia 2009-2009
Administrative Assistance
•Revenue Cycle Audits
•Greeted the patients
•Sorted/ delivered the mail
Golden Corral, Newnan, Georgia 2002-2017
Frontline Attendant/ Waitress
•Check with customers to ensure that they are having a good meal
•Explain how various menu items are prepared
•Take actions as needed for disgruntled customers
Schedule private reservations parties for
diners in one of our two party rooms
Contact this candidate