Juanita Hatfield

**** * ****** ***** **. #****

Tucson, AZ. 85704

ad1x6a@r.postjobfree.com

520-***-****

Objective:

Highly organized and detail-oriented Housekeeping Manager with 10 years of experience in the hospitality industry. Committed to maintaining exceptional cleanliness standards and ensuring client satisfaction. Skilled in supervising and motivating teams, implementing efficient cleaning processes, and enforcing safety guidelines.

Summary of Qualifications:

● Extensive knowledge of housekeeping procedures, cleaning techniques, and equipment operation.

● Strong leadership and communication skills with the ability to effectively train and manage staff members.

● Proven track record of maintaining high standards of cleanliness and meeting quality control measures.

● Exceptional organizational abilities, including task prioritization and time management.

● Excellent problem-solving and decision-making skills to address issues promptly and effectively.

● Ability to work collaboratively in a fast-paced environment while maintaining a positive attitude.

Professional Experience:

Housekeeping Manager, Barrio Rentals, Tucson, AZ.

08/2020

● Managed a team of 23 housekeeping staff members, providing training, guidance, and performance evaluations.

● Implemented and maintained cleaning schedules to ensure all areas were cleaned and sanitized promptly and efficiently.

● Conducted regular inspections to ensure compliance with cleanliness and safety standards.

● Oversaw inventory management, including ordering supplies and maintaining adequate stock levels.

● Resolved guest complaints and concerns in a prompt and professional manner.

● Collaborated with other departments to ensure smooth operations and guest satisfaction.

● Implemented cost-saving measures and process improvements to enhance efficiency. Housekeeping Team Leader, Barrio Rentals, Tucson, AZ. 07/2020

● Supervised a team of 25 housekeeping staff members, assigning tasks and monitoring performance.

● Trained new team members on cleaning procedures, safety guidelines, and customer service standards.

● Conducted regular inspections to ensure cleanliness and adherence to standards.

● Assisted with inventory management and ordering of cleaning supplies.

● Collaborated with other departments to address guest requests and ensure smooth operations.

Education:

Some college, nursing pre-requisites

Skills:

● Leadership and team management

● Cleaning and sanitation procedures

● Quality control and inspection

● Inventory management

● Customer service

● Communication and interpersonal skills

● Problem-solving and decision-making

● Time management and organization

References:

Available upon request

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