Maria Gordon

Sunrise, FL *****

ad1x60@r.postjobfree.com

954-***-****

Dedicated Associate with experience and interacting with customers, promptly identifying their needs and recommending products and services. Supervising and ensuring customer safety as well. Excellent in working in stressful situations and juggling multiple tasks under pressure. Work Experience

Optometric Technician

LASIK Vision Institute - Plantation, FL

December 2022 to Present

-Welcome Patient making them feel comfortable and safe

- Performing pre-op exams and scans for Doctor to look over

-Collecting paperwork and IDs

- Refracting patients and dilating them for candidacy results

-Closing patients, helping them with financials and booking appointments

-Answering phones calls in a promptly manner

-Prepping charts for surgery for OD and surgeon to look over

-Making surgery bags for every patient

-Entering data into laser for each patient

-Prepping patient for surgery

-Answering patient questions as thoroughly as possible

- Scrub in OR

-Help operate lasers in order to have a smooth surgery day

- Perform post-ops exams before doctor sees patients

- Taking and collecting payments via card, care credit, in house financing etc.

- Filing charts

- Update and order inventory monthly

- Deposit money at the Bank for weekly transactions

- Receive and distribute inventory

- Create flyers and marketing strategies for company Executive Assistant

Zimmerman and Frachtman - Parkland, FL

Dec 2021-Dec 2022

• Answer all calls within the facility and transfer to designated employee

• Create relationships with clients and collect intake information

• Keep track of inventory within the building

• Create legal binding contracts for clients to sign on with the firm

• Send contracts and other forms to clients, lawyers etc.

• Keep in contact with all paralegals and handle schedules

• Receiving mail and sorting it

• Handle incoming checks

• Keep office neat and tidy

• Scanning and faxing mail to designated facilities, paralegals, attorneys etc.

• Translate conversations between clients and attorneys in Spanish

• Handle all Spanish clients cases

Front Desk Receptionist

Body Details - Coral Springs, FL

April 2021 to Dec 2021

• Provide quality customer service

• Responsible for billing and securing deposits

• Answering phone calls and attending to clients questions and needs

• Problem solving

• Distributing and managing inventory

• Assisting as a translator for consultations

• Keeping a clean and safe environment for clients and co-workers

• Assisting in procedures

• Managing patient confidential paperwork and uploading it into our patient app

• Opening up the clinic making sure it’s ready for the work day

• Follow all closing procedures

Beauty Advisor/ Co-Manager

Ulta Beauty - Coral Springs, FL

November 2017 to April 2021

•Provide good customer service providing assistance in spanish

• Address guest concerns and problem solving

• Operate cashiers and fix any technical issues

• Genuine hospitality

• Operational Task setting up displays

• Distributing and refilling inventory

• Providing a clean environment for guest

• Applying products on customers

• Answering phone calls with guest concerns

• Processing store pickup orders

• Selling products to meet weekly goal

• Follow up with salon clients helping book appointments

• Close registers and carefully follow directions for the safe.

• Watch security cameras and deal with theft issues Team Member

Monkey Joe's - Coral Springs, FL

January 2018 to September 2018

• Maximized customer interactions by promptly meeting their wants and needs

• Provide first aid to injured customers

• Address guest concerns and problem solving

• Serve children with parties, bounce houses, obstacle courses and arcade games

• Ensure safety to children and the cleanliness of the games

• Monitor the children and parents follow the rules of the "Jungle"

• Checking guests in and out

• Concession ordering and making food

• Building strong relationships with children and their parents

• Supervise after school and summer camps

Education

Bachelors pending- online program at UCF

Associate in Nursing- Health Sciences

Palm Beach State College - Boca Raton, F

High school diploma

Skills

• Bilingual (English/Spanish)

• Strong work ethic

• Customer service

• Quick Learner

• Works well in fast paced environment

• Sales

• training

• Time Management

• Computer Skills

• Retail sales

• Microsoft Word

• Makeup Application

• Communication Skills

Contact this candidate